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Personal Assistant Diploma

Level 3 / NCFE Certificate / PI576

4.95 out of 5 stars
23 reviews

The Personal Assistant Diploma aims to provide an overview of key areas of business understanding and personal skills that are required in the role of Personal Assistant.

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WAS £408.00

NOW £285.60 or only £35.00 initial deposit

course duration: 200 hrs

study type:

Course Description

The competitive advantage to be gained through its people is today at the forefront of all forward thinking organisations. These organisations recognise that what really makes a difference, is the way in which people perform at work, not only individually in carrying out their work tasks, but also collectively in the way in which they support others both above and below themselves within the organisational structure.

The position of the Personal Assistant is a strong example that demonstrates that for a professional to add value at work is not only about competence in individual job role, but is also about understanding issues within the broader context of business.

Although the overall job purpose of the Personal Assistant is generally categorised as to provide comprehensive support to senior management, the practical role requires much more than sound administrative skills. The scope of the role requires strong personal skills and a firm grasp of business requirements and procedures.

The aim of this learning course is to provide an overview of key areas of business understanding and personal skills that are required in the role of Personal Assistant.

The course content will specifically cover the following subject areas:

- Understanding organisations
- Professionalism in the approach to work
- Communication
- Time management
- Managing business information
- Office management systems and procedures
- Customer service
- Working with others
- Legal and regulatory requirements
- Handling difficult situations

Modules

Module 1: Understanding organisations
Module 2: Professional approach to work
Module 3: Communication
Module 4: Time management
Module 5: Managing business information
Module 6: Office management systems and procedures
Module 7: Customer service
Module 8: Working with others
Module 9: Legal and regulatory requirements
Module 10: Handling difficult situations

Previous Knowledge

The good news is that no prior learning knowledge or experience is essential to take this course. This course is openly available to anyone wishing to learn more about Personal Assistants and would like to take part in a highly rewarding home study course. You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with full tutor support.

Assessment

Completing a series of tutor marked assignments will lead you to the highly acclaimed Level 3 Diploma in Personal Assistant.

Awarding Organisation

This course has been accredited under NCFE IIQ Licence by NCC Resources Limited which has been approved as an NCFE Investing in Quality (IIQ) centre to give formal recognition to courses. At the end of this course successful learners will be awarded a certificate of achievement by NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. The course measurable learning outcomes have been benchmarked at Level 3 (using Ofqual's Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.

Support

You will receive the course manual, assignments and study guide plus tutor support by mail and email. Our student support team are also available for any other queries that you may have whilst completing your course. You can be assured that unlimited support for one year is available for your home study course, so there is no need to struggle or feel isolated during your studies.

course description

Course Description

The competitive advantage to be gained through its people is today at the forefront of all forward thinking organisations. These organisations recognise that what really makes a difference, is the way in which people perform at work, not only individually in carrying out their work tasks, but also collectively in the way in which they support others both above and below themselves within the organisational structure.

The position of the Personal Assistant is a strong example that demonstrates that for a professional to add value at work is not only about competence in individual job role, but is also about understanding issues within the broader context of business.

Although the overall job purpose of the Personal Assistant is generally categorised as to provide comprehensive support to senior management, the practical role requires much more than sound administrative skills. The scope of the role requires strong personal skills and a firm grasp of business requirements and procedures.

The aim of this learning course is to provide an overview of key areas of business understanding and personal skills that are required in the role of Personal Assistant.

The course content will specifically cover the following subject areas:

- Understanding organisations
- Professionalism in the approach to work
- Communication
- Time management
- Managing business information
- Office management systems and procedures
- Customer service
- Working with others
- Legal and regulatory requirements
- Handling difficult situations

previous knowledge required

Previous Knowledge

The good news is that no prior learning knowledge or experience is essential to take this course. This course is openly available to anyone wishing to learn more about Personal Assistants and would like to take part in a highly rewarding home study course. You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with full tutor support.

assessment

Assessment

Completing a series of tutor marked assignments will lead you to the highly acclaimed Level 3 Diploma in Personal Assistant.

support

Support

You will receive the course manual, assignments and study guide plus tutor support by mail and email. Our student support team are also available for any other queries that you may have whilst completing your course. You can be assured that unlimited support for one year is available for your home study course, so there is no need to struggle or feel isolated during your studies.

modules

Modules

Module 1: Understanding organisations
Module 2: Professional approach to work
Module 3: Communication
Module 4: Time management
Module 5: Managing business information
Module 6: Office management systems and procedures
Module 7: Customer service
Module 8: Working with others
Module 9: Legal and regulatory requirements
Module 10: Handling difficult situations

awarding organisation

Awarding Organisation

This course has been accredited under NCFE IIQ Licence by NCC Resources Limited which has been approved as an NCFE Investing in Quality (IIQ) centre to give formal recognition to courses. At the end of this course successful learners will be awarded a certificate of achievement by NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. The course measurable learning outcomes have been benchmarked at Level 3 (using Ofqual's Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.

customer reviews...

4.95 out of 5 stars
23 reviews

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Most Recent Customer Reviews

  • Reviews

    Fortunate I found them!

    I am still doing my course and must say that it is being a very positive experience indeed. I enjoy every single bit of each module I work on and it is being very enriching. I now feel more professional at work and have gained so much confidence and
    knowledge.

    This online course has greatly met my expectations so far and would recommend it to anybody. I have felt very supported and very encouraged as per my tutor´s feedback.
    I very much appreciate NCC Home Learning and feel fortunate I found them.
    By on 16 May 2016
    Dear Claudia
    Thanks for your 5 star review of the NCC Home Learning Personal Assistant Diploma. We are really pleased that we have met your expectations to date and that you are enjoying your course and would be prepared to recommend this course to others. If we can provide any assistance, please do not hesitate to get in touch with the team. Best wishes for the remainder of your course.

    Kind regards,
    NCC Team
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    5 out of 7 people found the following review helpful
  • Reviews

    Positive feedback motivated me

    As much as I don't like writing assignments (one of the reasons I didn't complete university), the process and learns from this have been worth it.

    Being able to do the assignments in your own time scale and get help as and when you need it. The positive regular feedback I received motivated me to keep going and to produce well written assignments. Thanks Helen.
    By on 10 May 2016
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    6 out of 7 people found the following review helpful
  • Reviews

    Excellent way to learn, great service.

    I've had a great experience with the course that I decided to study. I really wanted to improve my knowledge about this field and I thought this way could be the best way to do it. Studying online has been difficult sometimes because I'm currently working but this school has helped me all the time and I've felt supported during the whole course by all its team and my tutor in particular.
    Now I definitely think this has been a great choice. Life is full of decisions and this decision has been a good one, I don't regret at all. Now I am able to grow up professionally because I've learned at lot of technical and important matters about my specialty and this is going to be a great point into my c.v.
    Thank you again to all your support and all your help. My experience has been great. Highly recommended.
    By on 30 March 2016
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    7 out of 7 people found the following review helpful
  • Reviews

    Excellent service. Highly Recommended!

    Fantastic Customer Service. Always quick to respond with helpful suggestions.

    Assignments come back quickly, with detailed commentary.

    Very easy to use. Highly recommended.
    By on 30 March 2016
    Was this review helpful?
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    7 out of 7 people found the following review helpful
  • Reviews

    Would recommend for sure

    This is a very convenient way of learning. I work full time with two young children and a dog and so finding the time to complete a diploma is hard. NCC have been great and the IT support is wonderful.

    I would recommend them for sure.
    By on 14 March 2016
    Dear Jennifer Ashington
    Thank you for your recommendation along with your 5 star review of the Personal Assistant Diploma. We are really pleased that you find this method of learning meets your needs, we also appreciate that it can be difficult to fit education around a busy home life. Please do not hesitate to contact the team if we can provide any additional support.

    Kind regards,
    NCC Team
    Was this review helpful?
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    7 out of 7 people found the following review helpful
  • Reviews

    Excellent Support

    Learning via NCC has opened up a whole world of possibilities for me. I've been able to apply (& been accepted) to a professional body and also earned some CPD points too!

    The tutor feedback/assistance is structured really well and leaves you feeling motivated. The admin team are very quick to respond to queries and a friendly bunch to boot! By completing my course I am aiming to go for Fellowship status with the IAM. I wouldn't have been able to do this course via attendance at a college, so by doing it through NCC has enabled me to reach my personal objectives.
    By on 11 March 2016
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    6 out of 7 people found the following review helpful
  • Reviews

    Good Service

    I am half way though the PA Diploma Level 3. The course was delivered promptly and all instructions were useful. I have received feedback quickly from the tutor. There are some typos in the course material, but nothing major.

    I personally feel that the activities are a little pointless as they aren't marked. This is just my opinion and they may work for other people, however I just feel that I am learning enough from reading the course material and completing the marked assignments. Everything in the course is very relevant to me and its very useful to be able to do the course in your own time.
    By on 7 March 2016
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    6 out of 7 people found the following review helpful
  • Reviews

    I recommended NCC

    I found the NCC Home Learning course easy to follow, thanks to the very helpful material, the assistance of Sally Swift, and the feedback of Maria Richards. Thanks - I recommended NCC!
    By on 7 March 2016
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    7 out of 7 people found the following review helpful
  • Reviews

    Fantastic!

    The course was fantastic. Not only have I learnt so much to put into proactive in my day job, the topics were also enjoyable which made it easier to learn and stay focused.
    By on 3 March 2016
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    6 out of 7 people found the following review helpful
  • Reviews

    Feedback was quick

    For a self-motivated person in a PA role the home learning works for me. The scenarios are a more practical way of me evidencing my knowledge and skills and give me room to be creative in how I present this information.

    The feedback on each module was quick and I appreciated this immensely. If I could find an appropriate higher level course in this area I would certainly consider carrying on further study.
    By on 3 March 2016
    Was this review helpful?
    Yes | No
    5 out of 7 people found the following review helpful
  • Reviews

    Feedback was quick

    For a self-motivated person in a PA role the home learning works for me. The scenarios are a more practical way of me evidencing my knowledge and skills and give me room to be creative in how I present this information.

    The feedback on each module was quick and I appreciated this immensely. If I could find an appropiate higher level course in this area I would certainly consider carrying on further study.
    By on 3 March 2016
    Was this review helpful?
    Yes | No
    7 out of 7 people found the following review helpful
  • Reviews

    Helped me with my current role

    This course has taught me a lot and helped me with my skill set within my current role.
    It was easy to follow and there has been plenty of support from Sally Swift and Maria Richards.
    By on 22 February 2016
    Was this review helpful?
    Yes | No
    5 out of 7 people found the following review helpful
  • Reviews

    Quick feedback

    For a self-motivated person in a PA role the home learning works for me. The scenarios are a more practical way of me evidencing my knowledge and skills and give me room to be creative in how I present this information.
    The feedback on each module was quick and I appreciated this immensely.
    If I could find an appropriate higher level course in this area I would certainly consider carrying on further study.
    By on 12 February 2016
    Was this review helpful?
    Yes | No
    7 out of 7 people found the following review helpful
  • Reviews

    Wouldn't hesitate recommending!

    I have just completed my course and it was fantastic. Not only have I learnt a great deal to put into practice in my current role but also the modules were enjoyable and interesting which made it much easier to learn and stay focused.
    I wouldn't hesitate in recommending NCC Home Learning to others.
    Thanks to Sally and Maria at NCC for their support throughout my study.
    By on 8 February 2016
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    5 out of 5 people found the following review helpful
  • Reviews

    PA Diploma Level 3

    I really enjoyed the course even if it took me much longer than expected due to the demands of my full time job.

    The materials were easy to read and the prompt questions throughout the course was helpful.

    I would like to look at another course but will probably leave it a few months, this course will be more of an interest rather than relate to my job.

    The team at NCC were amazing and very understanding with the length of time it took me to complete - but I got there in the end!
    By on 22 December 2015
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    4 out of 4 people found the following review helpful
  • Reviews

    Personal Assistant Diploma Level 3

    The course material was interesting and distance learning gave me flexibility to study while working a full time. The staff at NCC was friendly and helpful.
    By on 17 November 2015
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    4 out of 4 people found the following review helpful
  • Reviews

    A Massive Thank You!

    I would like to say a massive thank you to Maria Robert (tutor) and Sally Swift (who I had to
    correspond with via email due to technical problems with my IT department which did not allow me to
    correspond with Maria direct) for all the support and feedback I have received, responses were very
    quick and feedback was very clear and helpful for me to complete modules.

    It has been an enjoyable course to undertake and will help me greatly in the future with my career. I
    would recommend this course/website to family and friends.
    By on 5 November 2015
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    2 out of 4 people found the following review helpful
  • Reviews

    Really enjoyed the course

    Really enjoyed the course with the NCC Home Learning and will definitely be recommending you in the future. I will be using my skills learnt in the course in my current role as a PA.
    By on 5 November 2015
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    1 out of 2 people found the following review helpful
  • Reviews

    A pleasure to work with

    First and foremost I would like to thank Sally and Maria for all the support and help provided. That was vital for me to finish this course. It was a pleasure to work with NCC, I always had all the information required and the necessary follow-up from your side, so all went well.
    By on 5 November 2015
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    2 out of 2 people found the following review helpful
  • Reviews

    Always helpful and quick to respond

    Thankyou for the support on this course. Maria Richards and Sally Swift were always helpful and quick to respond.
    By on 5 November 2015
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    1 out of 1 people found the following review helpful
  • Reviews

    I have learned extra skills

    I have enjoyed learning some extra skills, and I feel a great deal of this course also covers business administration in general - which is actually helpful to my current position. Thank you for all the comments and help.
    By on 5 November 2015
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    1 out of 1 people found the following review helpful
  • Reviews

    Tutor was positive and useful

    Tutor always marked assignments very promptly and provided feedback which was positive and useful.
    By on 5 November 2015
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    Yes | No
    1 out of 1 people found the following review helpful
  • Reviews

    I enjoyed the course

    I enjoyed the course. It was great being able to organise my study around work and home life, and do it in my own time. Thank-you.
    By on 5 November 2015
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    Yes | No
    1 out of 1 people found the following review helpful