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Office Management Skills

Level 3 / ABC Awards / SH222

The Office Management Skills programme is designed for people who have (or plan to have) responsibility for the smooth running of an office and who require a broad understanding of their responsibilities and duties.

your selected options

paper course

pay in full

WAS £270.00

NOW £202.50

course duration: 120 hrs

study type: paper

Course Description

This course will enable students to develop their learning knowledge and understanding of this subject area. It strives to enable learners to recognise how to manage effectively the office environment, technology and office staff. Students will learn how to apply good practice in recruiting, monitoring and training staff within the employment law framework.

Not only this, you will practice the essential skills needed in managing your own responsibilities, as well as learn how to adopt good practice in managing the customer interface through a range of communication skills.

You will be provided with all the necessary learning materials and support needed to successfully complete this distance learning programme.

Modules

Unit 1: Introduction
Unit 2: The Office Manager's Responsibilities to the Office
Unit 3: The Office Manager's Responsibilities to the Staff
Unit 4: The Office Manager's Own Responsibilities
Unit 5: The Office Manager's Responsibilities to Customers and Clients

Previous Knowledge

No previous knowledge is required.

Assessment

Each element is followed by a written assignment, which is submitted and then marked by your tutor. There is no external examination required.

Awarding Organisation

At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).

The course has been endorsed under the ABC Awards’ Quality Licence Scheme.

This means that Kendal Publishing has undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future.

The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector.

To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involved in successful completion by the learner.

The course itself has been designed by Kendal Publishing to meet specific learners’ or employers’ requirements.

ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met. A regular review of courses is carried out as part of the endorsement process.

Support

The course is designed for study by distance learning at work or at home. Students receive course manual, assignments and study guide plus tutor support by mail and email. You can start at any time and plan your studies over a period of up to one year from the time of enrolment.

This course is supplied and delivered by our partner organisation - Kendal Publishing.

course description

Course Description

This course will enable students to develop their learning knowledge and understanding of this subject area. It strives to enable learners to recognise how to manage effectively the office environment, technology and office staff. Students will learn how to apply good practice in recruiting, monitoring and training staff within the employment law framework.

Not only this, you will practice the essential skills needed in managing your own responsibilities, as well as learn how to adopt good practice in managing the customer interface through a range of communication skills.

You will be provided with all the necessary learning materials and support needed to successfully complete this distance learning programme.

previous knowledge required

Previous Knowledge

No previous knowledge is required.

assessment

Assessment

Each element is followed by a written assignment, which is submitted and then marked by your tutor. There is no external examination required.

support

Support

The course is designed for study by distance learning at work or at home. Students receive course manual, assignments and study guide plus tutor support by mail and email. You can start at any time and plan your studies over a period of up to one year from the time of enrolment.

This course is supplied and delivered by our partner organisation - Kendal Publishing.

modules

Modules

Unit 1: Introduction
Unit 2: The Office Manager's Responsibilities to the Office
Unit 3: The Office Manager's Responsibilities to the Staff
Unit 4: The Office Manager's Own Responsibilities
Unit 5: The Office Manager's Responsibilities to Customers and Clients

awarding organisation

Awarding Organisation

At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).

The course has been endorsed under the ABC Awards’ Quality Licence Scheme.

This means that Kendal Publishing has undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future.

The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector.

To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involved in successful completion by the learner.

The course itself has been designed by Kendal Publishing to meet specific learners’ or employers’ requirements.

ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met. A regular review of courses is carried out as part of the endorsement process.