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Conflict Resolution in the Workplace

This Conflict Resolution in the Workplace programme has been written for everyone within the workplace and is designed to apply a proactive approach to conflict resolution and personal safety.

Level 2 / NCFE Certificate / PI313

£324.00 or only £35.00 initial deposit

Method of study

paper

Choose how you want to pay

Course Title:Conflict Resolution in the Workplace

Awarding Body:NCFE

Average Duration:160 hrs

Course Support:12 months expert tutor support

Course Description

By completing the Conflict Resolution in the Workplace programme, students will increase their knowledge and understanding of a range of personal safety issues and become aware of some of the practical and legal issues surrounding violence encountered in the workplace and how this can impact personal safety.

This course is about the student, the learner’s needs may be different to those of others on the programme. If students have any concerns during the programme on dealing with conflict resolution, workplace violence or personal safety matters, ask the question.

The programme is divided into four modules, each concentrating on an important aspect of conflict resolution in the workplace.

This course will also provide common sense advice for anyone who may have concerns about their personal safety within a social environment.

This Conflict Resolution in the Workplace programme aims to increase an individual’s ability to handle aggressive and challenging behaviour, thereby ensuring their personal safety, whilst carrying out their duties at work. This aim is further emphasised, by offering advice and an understanding in a range of practical safety issues that can be used to develop individual strategies to improve their personal safety in a variety of situations.

Course Info

Course Title:Conflict Resolution in the Workplace

Awarding Body:NCFE

Average Duration:160 hrs

Course Support:12 months expert tutor support

Previous Knowledge

The good news is that no prior learning knowledge or experience is essential to enrol on this course. The programme is openly available to anyone wishing to learn more about Conflict Resolution and would like to take part in a highly rewarding home study course. Students have the freedom to start the course at any time and continue learning at their own pace for a period of up to 12 months from initial registration with full tutor support.

Assessment

This course is assessed by a series of written assignments which are marked and returned by an expert tutor.

This course has been accredited under NCFE IIQ Licence by NCC Resources Limited which has been approved as an NCFE Investing in Quality (IIQ) centre. At the end of this course successful learners will be awarded a certificate of achievement by NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. This course has been benchmarked at level 2, based on Ofqual's Regulated Qualifications Framework (RQF) level descriptors. This is an indication of the depth of study, difficulty, and level of achievement involved.

Unit 1: Diffusing Difficult Situations in the Workplace

Unit 2: Preventing and Managing Physical Assault in the Workplace

Unit 3: Mediation in the Workplace

Unit 4: Legislation Affecting Personal Safety at Work

Constructed specifically for distance learning, course materials can be accessed through the letter box allowing students to learn at their own stride whether it’s at home or away – night or day.

Furthermore, learners can benefit from their own expert tutor as well as a comprehensive guide summarising the learning resources, units, tasks and course expectations.

Students can be rest assured that all of their questions, course related or not will be answered with all the necessary feedback, advice and guidance.

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Course Description

By completing the Conflict Resolution in the Workplace programme, students will increase their knowledge and understanding of a range of personal safety issues and become aware of some of the practical and legal issues surrounding violence encountered in the workplace and how this can impact personal safety.

This course is about the student, the learner’s needs may be different to those of others on the programme. If students have any concerns during the programme on dealing with conflict resolution, workplace violence or personal safety matters, ask the question.

The programme is divided into four modules, each concentrating on an important aspect of conflict resolution in the workplace.

This course will also provide common sense advice for anyone who may have concerns about their personal safety within a social environment.

This Conflict Resolution in the Workplace programme aims to increase an individual’s ability to handle aggressive and challenging behaviour, thereby ensuring their personal safety, whilst carrying out their duties at work. This aim is further emphasised, by offering advice and an understanding in a range of practical safety issues that can be used to develop individual strategies to improve their personal safety in a variety of situations.

Previous Knowledge

The good news is that no prior learning knowledge or experience is essential to enrol on this course. The programme is openly available to anyone wishing to learn more about Conflict Resolution and would like to take part in a highly rewarding home study course. Students have the freedom to start the course at any time and continue learning at their own pace for a period of up to 12 months from initial registration with full tutor support.

Assessment

This course is assessed by a series of written assignments which are marked and returned by an expert tutor.

Constructed specifically for distance learning, course materials can be accessed through the letter box allowing students to learn at their own stride whether it’s at home or away – night or day.

Furthermore, learners can benefit from their own expert tutor as well as a comprehensive guide summarising the learning resources, units, tasks and course expectations.

Students can be rest assured that all of their questions, course related or not will be answered with all the necessary feedback, advice and guidance.

Unit 1: Diffusing Difficult Situations in the Workplace

Unit 2: Preventing and Managing Physical Assault in the Workplace

Unit 3: Mediation in the Workplace

Unit 4: Legislation Affecting Personal Safety at Work

This course has been accredited under NCFE IIQ Licence by NCC Resources Limited which has been approved as an NCFE Investing in Quality (IIQ) centre. At the end of this course successful learners will be awarded a certificate of achievement by NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. This course has been benchmarked at level 2, based on Ofqual's Regulated Qualifications Framework (RQF) level descriptors. This is an indication of the depth of study, difficulty, and level of achievement involved.

Why should you choose NCC for your home learning?

1

Price Match

We promise to price match if you find the same course elsewhere. Contact our team within 14 days of purchase and we will refund the difference.

2

Customer Reviews

We're the top rated home learning provider on the independent reviews site, Trustpilot - currently rated 9.7/10 for customer service.

3

Choice

Unlike many distance learning providers, we offer our students the choice of learning online, or from a paper booklet.

4

Payment Plans

Choose to pay for your course in full, or spread the cost with monthly instalments. Payment plans are interest-free, and no credit checks are undertaken.

5

Tutor Support

Our course tutors are experts in their field. They're on hand to mark your assignments and offer feedback and guidance throughout your course.

6

Your Pace

Work at your own pace. Our team will support you, but won't chase you for work or apply deadlines for submissions. 

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£324.00 or only £35.00 initial deposit

Method of study

paper

Choose how you want to pay