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Mediation Diploma

Level 3 / NCFE Certificate / PI186

5 out of 5 stars
3 reviews

The Mediation diploma covers the different types of mediation and the different areas that mediation is applied.

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online course

paper course

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monthly payments

WAS £340.00

NOW £255.00 or only £35.00 initial deposit

course duration: 200 hrs

study type:

Course Description

Helping others to help themselves, assisting them with their communication and relationships; working with people to develop their powers of negotiating, achieving resolutions where everyone wins, are just a few examples of what a skilled and practiced mediator can help their clients achieve.

In this course you will learn how to communicate effectively with everyone you meet. You will learn to recognise types of body language, gestures and other non-verbal forms of communication. These skills will be invaluable in your everyday relationships, including personal relationships, those at work, interviews, public speaking and even negotiating with teenagers!

You will see how the art of 'mirroring' will help others relax and feel at ease in your company. This, in itself, can be an excellent aid to communication. You will learn the importance of positive spoken language and how to change 'negative' situations into more positive ones.

Mediators do not 'tell' others what they should do. They do not give advice but help their clients explore the possibilities of their situation so that they are able to achieve a resolution that is right for them. Many people come to mediation having been in conflict for some time. The issues become complicated and often exaggerated, so that the individuals concerned can see no way out.

Mediation can help them focus on the important issues at hand and unravel the complexities that have built up. Mediators begin by building rapport and helping the clients to feel that they are in a safe and secure environment, so that they can talk openly and freely. The Diploma in Mediation programme has also now been developed into an audio format so students can continue to study while on the move. Whether you are on holiday or commuting to work, you will be able to take this course with you!

Our aim is to provide you with the best deal available, therefore registration fee, certification fee and full tutor support is included in the course price for you.

Modules

  • Module 1: Areas of Mediation
  • Module 2: Communication
  • Module 3: Understanding the Mediation Process
  • Module 4: Types of Mediation
  • Module 5: Family Mediation
  • Module 6: Community Mediation
  • Module 7: Workplace Mediation
  • Module 8: Victim/Offender Mediation
  • Module 9: Other Types of Mediation
  • Module 10: Summary

Previous Knowledge

There is no previous learning knowledge needed before studying for this course.

Assessment

Theoretical information is provided throughout the course, followed by a series of exercises that are to be completed and marked by your personal tutor.

Awarding Organisation

This course has been accredited under NCFE IIQ Licence by NCC Resources Limited which has been approved as an NCFE Investing in Quality (IIQ) centre to give formal recognition to courses. At the end of this course successful learners will be awarded a certificate of achievement by NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. The course measurable learning outcomes have been benchmarked at Level 3 (using Ofqual's Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.

Support

You will receive the course manual, assignments and study guide plus tutor support by mail and email. Our student support team are also available for any other queries that you may have whilst completing your course. You can be assured that 12 month unlimited support is available for your home study course, so there is no need to struggle or feel isolated during your studies.

course description

Course Description

Helping others to help themselves, assisting them with their communication and relationships; working with people to develop their powers of negotiating, achieving resolutions where everyone wins, are just a few examples of what a skilled and practiced mediator can help their clients achieve.

In this course you will learn how to communicate effectively with everyone you meet. You will learn to recognise types of body language, gestures and other non-verbal forms of communication. These skills will be invaluable in your everyday relationships, including personal relationships, those at work, interviews, public speaking and even negotiating with teenagers!

You will see how the art of 'mirroring' will help others relax and feel at ease in your company. This, in itself, can be an excellent aid to communication. You will learn the importance of positive spoken language and how to change 'negative' situations into more positive ones.

Mediators do not 'tell' others what they should do. They do not give advice but help their clients explore the possibilities of their situation so that they are able to achieve a resolution that is right for them. Many people come to mediation having been in conflict for some time. The issues become complicated and often exaggerated, so that the individuals concerned can see no way out.

Mediation can help them focus on the important issues at hand and unravel the complexities that have built up. Mediators begin by building rapport and helping the clients to feel that they are in a safe and secure environment, so that they can talk openly and freely. The Diploma in Mediation programme has also now been developed into an audio format so students can continue to study while on the move. Whether you are on holiday or commuting to work, you will be able to take this course with you!

Our aim is to provide you with the best deal available, therefore registration fee, certification fee and full tutor support is included in the course price for you.

previous knowledge required

Previous Knowledge

There is no previous learning knowledge needed before studying for this course.

assessment

Assessment

Theoretical information is provided throughout the course, followed by a series of exercises that are to be completed and marked by your personal tutor.

support

Support

You will receive the course manual, assignments and study guide plus tutor support by mail and email. Our student support team are also available for any other queries that you may have whilst completing your course. You can be assured that 12 month unlimited support is available for your home study course, so there is no need to struggle or feel isolated during your studies.

modules

Modules

  • Module 1: Areas of Mediation
  • Module 2: Communication
  • Module 3: Understanding the Mediation Process
  • Module 4: Types of Mediation
  • Module 5: Family Mediation
  • Module 6: Community Mediation
  • Module 7: Workplace Mediation
  • Module 8: Victim/Offender Mediation
  • Module 9: Other Types of Mediation
  • Module 10: Summary
awarding organisation

Awarding Organisation

This course has been accredited under NCFE IIQ Licence by NCC Resources Limited which has been approved as an NCFE Investing in Quality (IIQ) centre to give formal recognition to courses. At the end of this course successful learners will be awarded a certificate of achievement by NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. The course measurable learning outcomes have been benchmarked at Level 3 (using Ofqual's Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.

customer reviews...

5 out of 5 stars
3 reviews

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Most Recent Customer Reviews

  • Reviews

    I have recommended NCC to family and friends

    I've been interested in mediation for a long time as it is key skill to have in my field of work. I wanted to learn more and gain a recognised qualification that can be used to enhance my CV but the courses provided by other organisations was very expensive and also inflexible for those working full time. NCC Home Learning was the perfect solution and the course itself has been very interesting and informative. As a result I have recommended NCC to family and friends who have also taken up different courses and are enjoying their studies just as much as me!
    By on 17 May 2016
    Dear Nazmin Akthar
    Thank you for your 5 star review and recommendation of NCC Home Learning. We are really pleased that you have enjoyed your Mediation Diploma and that NCC were able to offer you the flexibility that you required whilst working full time. We wish you all the very best for the future and if we can be of any further assistance, please do not hesitate to contact the team.

    Kind regards,
    NCC Team
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    0 out of 1 people found the following review helpful
  • Reviews

    Enjoyed this course

    I have enjoyed this course and liked the freedom to be able to work at my own pace and within my other commitments.

    My tutor came back to me in a timely manner with positive and encouraging comments which encouraged me to progress through the course.
    By on 10 May 2016
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    1 out of 1 people found the following review helpful
  • Reviews

    Fantastic distance learning

    I am currently completing another course with NCC, this time a Mediation course. I always find the course material very detailed and informative.

    The tutors provide detailed and helpful feedback. I've never experienced any issues with NCC and will continue to use them for future studies.
    By on 11 March 2016
    Dear Kirstie Nuttall
    You are due two 'thank you' references for your kind words! It is always pleasing to work with returning learners as this proves that we got the process right for you with your first NCC home study course. Secondly, many thanks for taking the time to write about your experience with NCC Home Learning to date and for providing a five star review. Best wishes for the remainder of your Mediation Diploma and if you require any support, advice or guidance, please do not hesitate to get in touch.

    Kind regards,
    NCC Team
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    2 out of 2 people found the following review helpful