Challenging Behaviour (Elderly)
The Challenging Behaviour (Elderly) course will help staff to improve the lives of people who display challenging behaviour as it is concerned with how staff can support service users to replace the behaviours with positive actions.
Level 2 / Quality Licence Scheme / PI920
over 12 months and £ deposit
over 12 months and £ deposit
12 months tutor support
24hr Access to
Course, assignments & tutor
Endorsed by the
Quality Licence Scheme
NUS Card Eligibility
Enjoy student discounts
This course supports care workers by identifying what they can and cannot do, gives advice as to how they can remain safe, keep service users safe and act within organisational, local and national procedures. This course will appeal to staff from a variety of social care settings. Staff will be supporting adults who display behaviours considered to challenge, in settings ranging from residential care, respite care, day services, educational provision and the voluntary sector.
This course will help staff to improve the lives of people who display challenging behaviour as it is concerned with how staff can support service users to replace the behaviours with positive actions. The Challenging Behaviour (Elderly) course supports care workers by identifying what they can and cannot do, gives advice as to how they can remain safe, keep service users safe and act within organisational, local and national procedures.
This course will appeal to staff from a variety of social care settings. Staff will be supporting adults who display behaviours considered to challenge, in settings ranging from residential care, respite care, day services, educational provision and the voluntary sector.
The programme is at QLS Level 2, the equivalent of GCSE or ‘O’ Level. This programme is divided into 10 modules, each covering a different aspect of the challenging behaviour in the elderly.
There is an activities booklet containing the activities a learner will need to successfully pass the course. These are marked by a tutor, who will give the student written feedback on assessments along with support and guidance.
Each module of the Challenging Behaviour (Elderly) programme begins with an introduction and states the learning outcomes for the module.
Learning outcomes are statements explaining what the student will understand or be able to do by the time they have finished studying each module. The assessment questions are closely linked to the learning outcomes.
Students can check whether they have met each learning outcome by successfully completing the associated assessment questions.
The good news is that no prior learning knowledge or experience is essential to enrol on this course. The programme is openly available to anyone wishing to learn more about Challenging Behaviour (Elderly) and would like to take part in a highly rewarding home study course. Students have the freedom to start the course at any time and continue learning at their own pace for a period of up to 12 months from initial registration with full tutor support.
The Certificate of Achievement from Quality Licence Scheme is gained by successfully completing a series of assignments. Your personal tutor will review, mark and provide you with feedback on your work.
At the end of this course successful learners will receive a Certificate of Achievement from Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
The course has been endorsed under the Quality Licence Scheme. This means that NCC Home Learning has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at QLS Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.
The Skills and Education Group’s knowledge and experience of working within the awarding sector enables them to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.
*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales
Module 1: Understanding challenging behaviour
Module 2: Improving quality of life for people with challenging behaviour
Module 3: Causes of challenging behaviour
Module 4: Minimising effects of challenging behaviour
Module 5: Working in services for those considered to challenge
Module 6: Dignity
Module 7: Legislation
Module 8: Physical intervention: Moral, legal and ethical issues
Module 9: Supporting positive behaviour in people with learning difficulties
Module 10: Supporting positive behaviour in people with dementia
Constructed specifically for distance learning, course materials can be accessed through the letter box allowing students to learn at their own stride whether it’s at home or away – night or day.
Furthermore, learners can benefit from their own expert tutor as well as a comprehensive guide summarising the learning resources, units, tasks and course expectations.
Students can be rest assured that all of their questions, course related or not will be answered with all the necessary feedback, advice and guidance.
Distance learning is the most flexible and convenient approach to studying. There is no need for you to attend college and, therefore, you can study anytime, any place, anywhere that fits in with your lifestyle. Distance learning programmes are ideal for people who may have a full-time job, or other commitments, that won’t allow them time off to study.
You'll need to be able to commit the required time to your studies. We recommend that you choose a course you think will interest you, and help you to achieve your ambitions. If you would like some advice, or further information, please call our helpline free on 0333 3445 690.
To purchase a course, simply click on the ‘Buy now’ button against your chosen course and follow the on screen instructions. Alternatively if you would prefer to purchase the course over the phone, call 0333 3445 690 and speak to one of our expert course advisors.
The course operates through a study pack and access to your own personal tutor. Once you have chosen your course we will send you your study pack, which you will be required to work through before completing the course.
Depending on the course you have chosen, you will either be required to complete assignments and submit these for marking as the course progresses and/or be required to sit an end exam. The end exam could be in the form of multiple choice questions, or be an invigilated exam at a registered test centre.
Your completed assignments will need to be sent to your tutor for marking/assessment, you will then receive written feedback and guidance. It may be possible to submit your assignments by email, however you will need to check this with your tutor. Please be aware that your assignments will be maintained by NCCHL for moderation and audit purposes.
These requirements will always be listed on the course description page, so please refer to this for details of what is required for each individual course.
Depending on the course you have chosen, and the amount of time you can commit, it could take from 6 weeks to 12 months to complete your course.
The duration of the course is largely down to you though. The beauty of home learning is that it allows you complete flexibility to fit your studies around your lifestyle and other commitments. You can dedicate as much, or as little, time as you want to your studies - no one will be chasing you for your work or asking why you haven’t submitted an assignment.
We do strongly recommend, though, that before you purchase a course you assess your ability to commit the necessary time to completing the course in a timeframe that will not leave you losing your motivation.
We guarantee that you will receive your course materials within 5 days of purchase, but for many courses we would anticipate that you will have to wait no more than 48 hours.
The course materials are always sent to you via a tracked courier service, to ensure that you receive your study pack within our stated period.
The cost is largely dependent on the type of the course. The longer the course is the higher the cost will be, due to the size of the study pack and the nature of the qualification.
All prices are clearly stated on the course description page and will always be displayed prior to you committing to purchase a course.
Please note that there may be additional fees required should your course have an external assessment, such as A Levels, ICB qualifications etc. To clarify, please speak to a course advisor.
You will be allocated your own personal tutor who can be contacted via e-mail, telephone, fax or post for help and advice on any aspect of the course.
Many courses require that you submit work to your tutor during the period of study and your tutor will assess your work and pass comments back to you. Your tutor is available to you as much as you need them.
Please be aware that officially the tutor support provided with the course is for a period of 12 months, although if you need longer let us know and we’ll endeavour to extend that.
All of our courses are accredited, so you need to show that you have acquired the knowledge to pass the course – this may involve sitting an examination, but it depends on the course you have chosen.
Some courses require you to be continually assessed throughout the course, while others may require an end of course exam or assignment (which may be completed at home) to be submitted to your tutor.
Certain types of qualifications, A-levels and GCSEs for example, do require you to sit an invigilated exams at a registered test centre. You will need to organise and pay for the examinations yourself, however full details of what you need to do will be available from the centre who are delivering the qualification.
If in doubt, please email ‘firstname.lastname@example.org’, NCC can then discuss or put you in touch directly with the course provider.
Yes, there are no geographical limits to where you can study.
You just need to be aware that all tutors are based in the UK and work may need to be submitted to them via post, although in most cases e-mail can be used.
Where the course requires that you sit an invigilated exam at a test centre, there are many exam centres outside of the UK. However, we would advise that you check with us before purchasing one of these courses if you want to study from abroad.
All of our courses are accredited and you will receive a certificate upon successful completion of the course.
For more information about this please see the section of the website that details how awarding bodies work and what the different types of qualifications are.
Yes, you can take as many courses as your time allows. But we would recommend that you clearly evaluate how much time you can commit to your courses of study.
The good news is though that if your circumstances change you can always take a break and come back to your studies.
Additionally, discounts are available if you buy more than one course at the same time.
Your work will be marked and feedback returned to you within 12 working days after submission. This is because our tutors are required to provide detailed, considered feedback to our learners that may take a while to formulate. We find that by working this way, our learners actually complete their course in less time, as they rarely need to submit an assignment more than twice.
Whilst it is possible to submit multiple assignments at the same time, we advise that our learners submit only one at a time. We want our learners to develop as they progress through their course, and find this is best achieved when a student embarks on a new module having taken into account tutor feedback from the previous submission.
No, we provide everything you need to pass your course.
Once you have chosen your course, you can either purchase the course online which will enrol you, or you can call our helpline on 0333 3445 690 who will sign you up for the course and arrange to have all your learning materials sent to you.
If, after receiving the course, you decide it isn’t the right course for you, you can simply return the goods within 14 days and we will send your money back in full for the majority of courses (excluding postage and packaging) or you can choose another course that you feel would suit your needs and ambitions better.
Our online courses are completed through our online learning system after receiving login and access instructions. You will not receive any course materials through the post. The paper based version is posted out in a binder to your home or place of work and requires completion of a portfolio of work that is submitted to your tutor for marking.
All NCC policies and procedures can be provided on request from NCC directly by emailing email@example.com or calling 0333 3445 690.
Ask us a question
If you'd like some more info about this course, just pop in your details, and one of the team will be in touch with you shortly.
Buy and study with confidence
Over 20 years' experience in adult education
Unlimited assignment submissions during the course
Industry recognised and accredited courses
Interest-free payment plans for up to a year
You may also like these courses...
Health & Social Care
Diploma in Adult Care Level 3 RQF
over 12 months and £29.00 deposit
or £389.00 pay in full price
Counselling Advanced Diploma Level 4
over 12 months and £10.00 deposit
or £399.00 pay in full price
Health & Social Care
CACHE Level 3 Award in Health and Social Care RQF
over 12 months and £29.00 deposit
or £369.00 pay in full price
over 12 months and £10.00 deposit
or £389.00 pay in full price