NCC Home Learning

The trusted home learning experts

0333 3445 690
  • How it works
  • About us
  • Contact us

Popular Courses

Counselling Diploma

98% of 100

This online Counselling Diploma course will introduce you to important counselling skills. These skills can be used every day, in the work setting or in preparation for one-to-one counselling sessions.

Learn more

Level 3 / Quality Licence Scheme / PI209

Buying options

Special offer
Online study
Paper study
Online study
Pay in full
Pay monthly
Pay in full

over 12 months and £ deposit

over 12 months and £ deposit


Course summary


Expert Tutoring

12 months tutor support


24hr Access to

Course, assignments & tutor


Endorsed by the

Quality Licence Scheme


NUS Card Eligibility

Enjoy student discounts

Course introduction

Eligible for an NUS TOTUM Student card with this course.

This online Counselling Diploma course will introduce you to important counselling skills. These skills can be used every day, in the work setting or in preparation for one-to-one counselling sessions.

Studying our counselling courses from home will provide you with the skills, principles and ethical qualities needed to become a competent counsellor.
This diploma course will.

  • Begin the process of developing good practice in a counselling setting, as well as in the relationship between counsellor and client
  • Examine the diverse ethics and moral issues within the counselling process
  • Identify the different approaches in counselling
  • Emphasise the importance of reflection, self-development, and self-awareness as a practitioner 

Developing an engaging relationship with a client is essential for the counselling process to have positive outcomes. A client who is over-dependent on their counsellor is not being offered any solutions to their issues or problems.

Counsellors need to be resilient, yet engaging and pro-active. You will be empathetic but not sympathetic. As a counsellor, you will also learn the skill of reflection, both of your own practice, how the counselling sessions are progressing and when they need to end.

The four modules that comprise the Counselling Diploma examine in detail the different helping skills, from advice-giving to counselling. It also looks at how to challenge without confronting, and moving the client on. It also covers the necessity of a counsellor looking after their own well-being.

Who can enrol on home study counselling courses?

Distance learning counselling courses are perfect for students who want to learn new skills and progress their career in their own time, at their own pace and in their own comfortable learning environment.

Students who have completed this course often go on to study specialist distance learning counselling courses. There are a range of courses that specialise in key aspects of counselling such as grief counselling, working with children and young people.

There are no pre-requisites for studying this course and you can choose to study it online or receive a paper-based copy. You can enrol and start studying today. From dipping your toe into a new career, or expanding your skill set, this distance learning counselling diploma is right for you!

ACCPH Accreditation

This course is approved and accredited by ACCPH (Accredited Counsellors, Coaches, Psychotherapists and Hypnotherapists), an independent professional body and register for counsellors, coaches, psychotherapists and hypnotherapists.

On completion of this course you will be able to join ACCPH as a member, and enjoy benefits such discounted professional liability insurance, and guidance on how to showcase your skills.

Required knowledge

The good news is that no prior learning knowledge or experience is essential to take this Counselling course. This Counselling course is openly available to anyone wishing to learn more about counselling and would like to take part in a highly rewarding home study course. You have the freedom to start the Counselling course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration, with full tutor support.


The Certificate of Achievement from Quality Licence Scheme is gained by successfully completing a series of assignments. Your personal tutor will review, mark and provide you with feedback on your work.


Eligible for an NUS TOTUM Student card with this course.

At the end of this course successful learners will receive a Certificate of Achievement from Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course). 

The course has been endorsed under the Quality Licence Scheme. This means that NCC Home Learning has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at QLS Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector. 

The Skills and Education Group’s knowledge and experience of working within the awarding sector enables them to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market. 

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales 

Course modules

Module 1: Introduction
What counselling is and what it is not
How counselling differs from other helping skills (such as advice-giving, guidance, befriending, etc.)
Core skills involved in counselling
Confidentiality issues

Module 2: Models and approaches of helping
The counselling and helping process
The principles of skilled helping
The use and effects of questions
Challenges to clients’ views

Module 3: Working with feelings
Exploring the subject of Change: its impacts and challenges
Consideration of Boundaries and Ethics
Setting goals, planning action – and dealing with resistance
Ending the counselling skills relationship 

Module 4: Goals – and moving on
Supervision: its importance in good practice
Competence in record-keeping
The importance of Continuing Personal Development (CPD) and taking care of YOU
Using your counselling skills

Learner support

You will receive the Counselling course manual, assignments, and study guide plus tutor support by mail and email. Our student support team are also available for any other queries that you may have whilst completing your Counselling course. You can be assured that unlimited support is available for your home study course, so there is no need to struggle or feel isolated during your studies.

You have the freedom to start the Diploma in Counselling course at any time and continue your studies at your own pace for a period of up to 12 months with full tutor support from initial registration. The guided learning hours (glh) for this Counselling course is 360 hours, but actual duration will depend on the amount of time you can personally commit to your studies.


What does NCC stand for?

NCC originally stood for the National Consortium of FE (Further Education) Colleges. This brought together the FE Colleges to achieve the best provision. Regular national meetings were attended by both Colleges and Government agencies who funded them. This was very helpful to them both to best deliver training to their students.

For more than 25 years NCC has supplied FE Colleges with learning materials as well as student marketing.

NCC now specialise in online training of a very high quality to students both self-funded, paid for by schools, employers and training providers.

What is distance learning?

Distance learning is the most flexible and convenient approach to studying. There is no need for you to attend college and you can study anytime, anyplace, anywhere that fits in with your lifestyle. Distance learning programmes are ideal for people who may have a job, family commitments, or any other commitment that won’t allow them time off to study.

What is the difference between the online and paper versions of courses?

Both our online and paper courses are completed via an online learning portal (LMS) which you can access after you receive your login details by email. Please ensure that you check your junk email if you do not receive your login details within 48 hours.

All learners will submit their assignments, receive feedback and correspond with their tutor directly through the LMS. If you require help from our support team, then simply email [email protected].

If you opt for the online course, you will not receive any course materials through the post. Everything is available via the LMS.

If you opt for the paper version, you are simply paying for a study book to be printed and posted to your home, or place of work. You will use this book as a reference guide, but you will still be required to upload your assignments and correspond with your tutor via the LMS.

If you are unable to access our online LMS, we do have alternative options available, so please email [email protected] in order to request further support.

What do I need to do to get started?

We recommend that you choose a course that will interest you and help you to achieve your ambitions. If you would like some advice, or further information, contact us here or dial 0333 3445 690.

To purchase a course, simply click on the ‘Buy now’ button against your chosen course and follow the on screen instructions. Alternatively if you would prefer to purchase the course over the phone, call 0333 3445 690 and speak to one of our expert course advisors.

How much will it cost?

The cost largely depends on the type and size of the course. The course cost is determined by the expenses associated with its provision, taking into consideration the course's size and complexity, development costs, the presence of a study materials, and the level of tutor support required. Some courses also necessitate additional in-person assessments by assessors, which incur additional expenses and consequently affect the course's cost.

All prices are clearly stated on the course description page and will always be displayed prior to you committing to purchase a course.

Please note that there may be additional fees required should your course require an external invigilated assessment, such as A Levels, ICB qualifications etc. To clarify, please speak to a course advisor.

How do I enrol?

Once you've chosen your course, you have two options for enrolment:

  1. You can purchase the course online by clicking the "Buy now" button, which will enrol you automatically.
  2. Alternatively, you can call our helpline at 0333 3445 690, and our expert course advisors will assist you in signing up for the course and arrange for the delivery of any requested additional learning materials to your address.

All courses are available to purchase in full or via affordable monthly payments over 12 months. A £29 non-refundable deposit is required for monthly payments, and you will be required to set up a monthly direct debit.

We do not require you to complete a credit check to sign up for monthly payments.

How quickly will I receive my course materials?

We guarantee that you will receive any course materials ordered within 5 working days of registering, but for many of our courses it may take no more than 48 hours.

The course materials are always sent to you via a tracked courier service, to ensure that you receive your study book within our stated period.

Do I need any additional books or equipment to do my course?

All the relevant information required to complete your course is available via the LMS. Additional research via the internet is encouraged, depending on the level you are working at, to bolster knowledge of the subject area.

There is no requirement to purchase any additional materials.

What support will I receive?

You will have access to a dedicated personal tutor whom you can contact through the Learning Management System (LMS) for assistance and guidance on any course-related matters. Your tutor will only initiate contact in response to your messages. If you encounter any difficulties reaching your tutor, please don't hesitate to email us at [email protected]

Many courses require you to submit work to your tutor during the period of study, and your tutor will assess your work and provide feedback to you within 10 working days. Your tutor is available to you as much as you need them.

Please note that the course includes tutor support for a duration of 12 months. If you require additional time, please inform us, and we will make every effort to provide you with an option for a paid extension, if feasible, to assist you in completing your course.

Please be aware that our tutors are actively assisting multiple learners, and to ensure they are not inundated with excessive workloads, we have implemented a policy limiting learners to submitting a maximum of three units of work for evaluation at any given time. We recommend that you upload your completed units as you finish them. This way, you can benefit from your tutor's feedback to enhance your future assignment submissions.

How long will it take for my work to be marked by my tutor?

Your work will be marked and feedback returned to you within 10 working days after submission. This is because our tutors are required to provide detailed, considered feedback to our learners that may take a while to formulate. We find that by working this way, our learners actually complete their course in less time, as they rarely need to submit an assignment more than twice.

Whilst it is possible to submit multiple assignments at the same time, we advise that our learners submit only one at a time. We want our learners to develop as they progress through their course, and find this is best achieved when a student embarks on a new module having taken into account tutor feedback from the previous submission.

Kindly note that our tutors are currently supporting multiple learners simultaneously. In order to maintain a balanced workload for them, we have established a policy that restricts learners to submitting a maximum of three units of work for evaluation at any given time.

How long should it take to complete a course?

Depending on the course you have chosen, and the amount of time you can commit, it could take from 6 weeks to 12 months to complete your course. Your end of support date is when you need to have your course copmpleted by in order to be able to be certificated, this is usually 12 months from purchase.

The duration of the course is largely down to you. The beauty of home learning is that it allows you complete flexibility to fit your studies around your lifestyle and other commitments. You can dedicate as much, or as little, time as you want to your studies - no one will be chasing you for your work or asking why you haven’t submitted an assignment.

We do strongly recommend, though, that before you purchase a course you assess your ability to commit the necessary time to completing the course in a timeframe that will not leave you losing your motivation.

Will I have to sit an examination?

All of our courses are accredited, so you need to show that you have acquired the knowledge to pass the course – this may involve sitting an examination, but it depends on the course you have chosen.

Some courses require you to be continually assessed throughout the course, while others may require an end of course exam or assignment (which may be completed at home) to be submitted to your tutor.

Certain types of qualifications, A-levels and GCSEs for example, do require you to sit invigilated exams at a registered test centre. You will need to organise and pay for the examinations yourself, however full details of what you need to do will be available from the centre who are delivering the qualification.

If in doubt, please email [email protected], NCC can then discuss or put you in touch directly with the course provider.

Will I receive a qualification when I complete the course?

All of our courses are accredited and you will receive a certificate upon successful completion of the course.

For more information about this please see the section of the website that details how awarding bodies work and what the different types of qualifications are:

Can I take more than one course at a time?

Yes, you can take as many courses as your time allows, but we would recommend that you clearly evaluate how much time you can commit to your courses of study.

The good news is that if your circumstances change you can always take a limited break and come back to your studies to save your paid for support.

If you decide to enrol on more than one course at the same time, speak to our enquiries team for any bundle deals or offers.

Can I study from outside the UK?

Certainly, in most instances, there are no geographical constraints on where you can undertake your studies. However, it's important to note that specific courses may be subject to geographical limitations imposed by the Awarding Organisation, and these restrictions will be clearly stated in the course description.

You just need to be aware that all tutors are based in the UK and work may need to be submitted to them via post, although in most cases e-mail can be used.

Where the course requires that you sit an invigilated exam at a test centre, there are many exam centres outside of the UK. However, we would advise that you check with us before purchasing one of these courses if you want to study from abroad.

What if I’ve chosen the wrong course?

If, after receiving the course, you decide it isn’t the right course for you, you may return the materials within 14 days, provided you have not yet submitted any coursework for evaluation. Please note that you will be responsible for covering the return shipping costs. We will refund your payment, minus a non-refundable deposit of £29. Additionally, you have the option to select an alternative course that better matches your goals and aspirations.

For any help on cancelling your course please email [email protected], we will only deal with cancellation enquiries via email.

What is a Totum Card?

Totum is the new brand for UK student cards and replaces the old NUS student card. NCC students are eligible to sign-up for the Totum card where applicable, giving access to a multitude of retail, food and travel special discounts. For more information, you can visit their website:

More more


Ask us a question more

If you'd like some more info about this course, just pop in your details, and one of the team will be in touch with you shortly.

Buy and study with confidence

Over 20 years' experience in adult education

Unlimited assignment submissions during the course

Industry recognised and accredited courses

Interest-free payment plans for up to a year


Reviews from learners who completed...

Counselling Diploma

M Byrne

“Counselling course”

Currently studying with NCC amazing support from my tutor always responds promptly, feedback is amazing and the course material is easy to follow and we'll structured. Would definatley recommend NCC


M Byrne

“NCC Enrolment Review”

I found enrolment with NCC Home Learning to be user friendly and clear. The website is easy to navigate and the enrolment process is speedy. I like that NCC offers a wide range of courses and the reviews for each course helped me to make my choice. I'm really looking forward to getting stuck into studying towards my Counselling Diploma and taking the first steps towards forging a future career for myself that I am passionate about.


M Byrne

“Highly recommended!”

I completed this 20 Module course in 8 months. The tutor support was fantastic and the speed the work was returned after marking was great. My tutor Amanda Bradshaw was encouraging and helped me all the way. Thank you. Highly recommended.

Samantha Jane

M Byrne


I have studied with NCC a few times and they've always been great - whether studying online or via the paper version, the course content is always great and the online platform is easy to use. Just registered for my next course and can't wait to get started!

Sally Kelby

M Byrne

“Highly recommend”

I have just enrolled on my third course with NCC and would highly recommend their services. The enrolment process is super easy, I particularly like their payment plans which makes it possible to study. Course tutors give detailed, understandable feedback and the customer service is friendly and helpful.

Lynne Fretwell,

M Byrne

“Very easy and quick enrolment”

Very easy and quick enrolment. I am excited about starting my Counselling course

Kelly Bates,

M Byrne


I would highly recommend NCC Home Learning Courses. The courses are affordable and extremely informative.

Pamela Carroll,

M Byrne

“Enjoying the course”

Hi I'm doing a counselling course which is very interesting. Been a bit hard going to start but finally getting there. Nearly done first module.

Sally Marriott,

M Byrne

“Well prepared courses, fantastic staff.”

Currently working toward a counselling diploma level. 3. The written materials are informative and written in a lucid style, covering the latest developments in counselling.

The staff are helpful and to date have resolved all issues and difficulties I have faced.

Their prices are extremely competitive and they offer easy zero interest instalments, absolutely brilliant.

I would definitely recommend them.

Taalib Alexander,

M Byrne

“Thoroughly enjoyed the course”

I have just completed a Diploma in Counselling which I thoroughly enjoyed. I had a wonderful tutor who was very helpful and supportive all the way along.

Sarah Rhodes,

M Byrne

“Good course and support”

NCC offered the course I wanted, and while that has lived up to my expectations what I have found really useful is the support. There is always someone to email or talk to on live chats for any question and you get answers immediately. For an online course I've never felt on my own or struggled in silence. Highly recommended.


M Byrne

“Raised my confidence”

I found the course very useful as I am currently working as a Listening Volunteer. The Tutor gave me useful feedback, which raised my confidence and made me aspire to future learning, training and development possibilities. I prefer distance learning to attending a class. The great benefit is that it can fit into the time I had available. I would certainly do another course.

Kathleen Hoey,

More more