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Counselling Diploma

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This online Counselling Diploma course will introduce you to important counselling skills. These skills can be used every day, in the work setting or in preparation for one-to-one counselling sessions.

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Level 3 / Quality Licence Scheme / PI209

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over 12 months and £ deposit

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Course summary


Expert Tutoring

12 months tutor support


24hr Access to

Course, assignments & tutor


Endorsed by the

Quality Licence Scheme


NUS Card Eligibility

Enjoy student discounts

Course introduction

Eligible for an NUS TOTUM Student card with this course.

This online Counselling Diploma course will introduce you to important counselling skills. These skills can be used every day, in the work setting or in preparation for one-to-one counselling sessions.

Studying our counselling courses from home will provide you with the skills, principles and ethical qualities needed to become a competent counsellor.
This diploma course will.

  • Begin the process of developing good practice in a counselling setting, as well as in the relationship between counsellor and client
  • Examine the diverse ethics and moral issues within the counselling process
  • Identify the different approaches in counselling
  • Emphasise the importance of reflection, self-development, and self-awareness as a practitioner 

Developing an engaging relationship with a client is essential for the counselling process to have positive outcomes. A client who is over-dependent on their counsellor is not being offered any solutions to their issues or problems.

Counsellors need to be resilient, yet engaging and pro-active. You will be empathetic but not sympathetic. As a counsellor, you will also learn the skill of reflection, both of your own practice, how the counselling sessions are progressing and when they need to end.

The four modules that comprise the Counselling Diploma examine in detail the different helping skills, from advice-giving to counselling. It also looks at how to challenge without confronting, and moving the client on. It also covers the necessity of a counsellor looking after their own well-being.

Who can enrol on home study counselling courses?

Distance learning counselling courses are perfect for students who want to learn new skills and progress their career in their own time, at their own pace and in their own comfortable learning environment.

Students who have completed this course often go on to study specialist distance learning counselling courses. There are a range of courses that specialise in key aspects of counselling such as grief counselling, working with children and young people.

There are no pre-requisites for studying this course and you can choose to study it online or receive a paper-based copy. You can enrol and start studying today. From dipping your toe into a new career, or expanding your skill set, this distance learning counselling diploma is right for you!

ACCPH Accreditation

This course is approved and accredited by ACCPH (Accredited Counsellors, Coaches, Psychotherapists and Hypnotherapists), an independent professional body and register for counsellors, coaches, psychotherapists and hypnotherapists.

On completion of this course you will be able to join ACCPH as a member, and enjoy benefits such discounted professional liability insurance, and guidance on how to showcase your skills.

Required knowledge

The good news is that no prior learning knowledge or experience is essential to take this Counselling course. This Counselling course is openly available to anyone wishing to learn more about counselling and would like to take part in a highly rewarding home study course. You have the freedom to start the Counselling course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration, with full tutor support.


The Certificate of Achievement from Quality Licence Scheme is gained by successfully completing a series of assignments. Your personal tutor will review, mark and provide you with feedback on your work.


Eligible for an NUS TOTUM Student card with this course.

At the end of this course successful learners will receive a Certificate of Achievement from Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course). 

The course has been endorsed under the Quality Licence Scheme. This means that NCC Home Learning has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at QLS Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector. 

The Skills and Education Group’s knowledge and experience of working within the awarding sector enables them to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market. 

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales 

Course modules

Module 1: Introduction
What counselling is and what it is not
How counselling differs from other helping skills (such as advice-giving, guidance, befriending, etc.)
Core skills involved in counselling
Confidentiality issues

Module 2: Models and approaches of helping
The counselling and helping process
The principles of skilled helping
The use and effects of questions
Challenges to clients’ views

Module 3: Working with feelings
Exploring the subject of Change: its impacts and challenges
Consideration of Boundaries and Ethics
Setting goals, planning action – and dealing with resistance
Ending the counselling skills relationship 

Module 4: Goals – and moving on
Supervision: its importance in good practice
Competence in record-keeping
The importance of Continuing Personal Development (CPD) and taking care of YOU
Using your counselling skills

Learner support

You will receive the Counselling course manual, assignments, and study guide plus tutor support by mail and email. Our student support team are also available for any other queries that you may have whilst completing your Counselling course. You can be assured that unlimited support is available for your home study course, so there is no need to struggle or feel isolated during your studies.

You have the freedom to start the Diploma in Counselling course at any time and continue your studies at your own pace for a period of up to 12 months with full tutor support from initial registration. The guided learning hours (glh) for this Counselling course is 360 hours, but actual duration will depend on the amount of time you can personally commit to your studies.


What is distance learning?

Distance learning is the most flexible and convenient approach to studying. There is no need for you to attend college and, therefore, you can study anytime, any place, anywhere that fits in with your lifestyle. Distance learning programmes are ideal for people who may have a full-time job, or other commitments, that won’t allow them time off to study.

What do I need to do to get started on a course?

You'll need to be able to commit the required time to your studies. We recommend that you choose a course you think will interest you, and help you to achieve your ambitions. If you would like some advice, or further information, please call our helpline free on 0333 3445 690.

To purchase a course, simply click on the ‘Buy now’ button against your chosen course and follow the on screen instructions. Alternatively if you would prefer to purchase the course over the phone, call 0333 3445 690 and speak to one of our expert course advisors.

How does the distance learning/home study method work?

The course operates through a study pack and access to your own personal tutor. Once you have chosen your course we will send you your study pack, which you will be required to work through before completing the course.

Depending on the course you have chosen, you will either be required to complete assignments and submit these for marking as the course progresses and/or be required to sit an end exam. The end exam could be in the form of multiple choice questions, or be an invigilated exam at a registered test centre.

Your completed assignments will need to be sent to your tutor for marking/assessment, you will then receive written feedback and guidance. It may be possible to submit your assignments by email, however you will need to check this with your tutor. Please be aware that your assignments will be maintained by NCCHL for moderation and audit purposes.

These requirements will always be listed on the course description page, so please refer to this for details of what is required for each individual course.

How long should it take to complete a course?

Depending on the course you have chosen, and the amount of time you can commit, it could take from 6 weeks to 12 months to complete your course.

The duration of the course is largely down to you though. The beauty of home learning is that it allows you complete flexibility to fit your studies around your lifestyle and other commitments. You can dedicate as much, or as little, time as you want to your studies - no one will be chasing you for your work or asking why you haven’t submitted an assignment.

We do strongly recommend, though, that before you purchase a course you assess your ability to commit the necessary time to completing the course in a timeframe that will not leave you losing your motivation.

How quickly will I receive my course material?

We guarantee that you will receive your course materials within 5 days of purchase, but for many courses we would anticipate that you will have to wait no more than 48 hours.

The course materials are always sent to you via a tracked courier service, to ensure that you receive your study pack within our stated period.

How much will it cost?

The cost is largely dependent on the type of the course. The longer the course is the higher the cost will be, due to the size of the study pack and the nature of the qualification.

All prices are clearly stated on the course description page and will always be displayed prior to you committing to purchase a course.

Please note that there may be additional fees required should your course have an external assessment, such as A Levels, ICB qualifications etc. To clarify, please speak to a course advisor.

What support will I receive?

You will be allocated your own personal tutor who can be contacted via e-mail, telephone, fax or post for help and advice on any aspect of the course.

Many courses require that you submit work to your tutor during the period of study and your tutor will assess your work and pass comments back to you. Your tutor is available to you as much as you need them.

Please be aware that officially the tutor support provided with the course is for a period of 12 months, although if you need longer let us know and we’ll endeavour to extend that.

Will I have to sit an examination?

All of our courses are accredited, so you need to show that you have acquired the knowledge to pass the course – this may involve sitting an examination, but it depends on the course you have chosen.

Some courses require you to be continually assessed throughout the course, while others may require an end of course exam or assignment (which may be completed at home) to be submitted to your tutor.

Certain types of qualifications, A-levels and GCSEs for example, do require you to sit an invigilated exams at a registered test centre. You will need to organise and pay for the examinations yourself, however full details of what you need to do will be available from the centre who are delivering the qualification.

If in doubt, please email ‘’, NCC can then discuss or put you in touch directly with the course provider.

Can I study from outside the UK?

Yes, there are no geographical limits to where you can study.

You just need to be aware that all tutors are based in the UK and work may need to be submitted to them via post, although in most cases e-mail can be used.

Where the course requires that you sit an invigilated exam at a test centre, there are many exam centres outside of the UK. However, we would advise that you check with us before purchasing one of these courses if you want to study from abroad.

Will I receive a qualification when I complete the course?

All of our courses are accredited and you will receive a certificate upon successful completion of the course.

For more information about this please see the section of the website that details how awarding bodies work and what the different types of qualifications are.

Can I take more than one course at a time?

Yes, you can take as many courses as your time allows. But we would recommend that you clearly evaluate how much time you can commit to your courses of study.

The good news is though that if your circumstances change you can always take a break and come back to your studies.

Additionally, discounts are available if you buy more than one course at the same time.

How long will it take for my work to be marked by my tutor?

Your work will be marked and feedback returned to you within 12 working days after submission. This is because our tutors are required to provide detailed, considered feedback to our learners that may take a while to formulate. We find that by working this way, our learners actually complete their course in less time, as they rarely need to submit an assignment more than twice.

Whilst it is possible to submit multiple assignments at the same time, we advise that our learners submit only one at a time. We want our learners to develop as they progress through their course, and find this is best achieved when a student embarks on a new module having taken into account tutor feedback from the previous submission.

Do I need any additional books or equipment to do my course?

No, we provide everything you need to pass your course.

How do I enrol?

Once you have chosen your course, you can either purchase the course online which will enrol you, or you can call our helpline on 0333 3445 690 who will sign you up for the course and arrange to have all your learning materials sent to you.

What if I’ve chosen the wrong course?

If, after receiving the course, you decide it isn’t the right course for you, you can simply return the goods within 14 days and we will send your money back in full for the majority of courses (excluding postage and packaging) or you can choose another course that you feel would suit your needs and ambitions better.

What is the difference between the online and paper versions of courses?

Our online courses are completed through our online learning system after receiving login and access instructions. You will not receive any course materials through the post. The paper based version is posted out in a binder to your home or place of work and requires completion of a portfolio of work that is submitted to your tutor for marking.

Where can I find your Equality and Diversity Policy?

All NCC policies and procedures can be provided on request from NCC directly by emailing or calling 0333 3445 690.

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Buy and study with confidence

Over 20 years' experience in adult education

Unlimited assignment submissions during the course

Industry recognised and accredited courses

Interest-free payment plans for up to a year


Reviews from learners who completed...

Counselling Diploma

M Byrne

“NCC Enrolment Review”

I found enrolment with NCC Home Learning to be user friendly and clear. The website is easy to navigate and the enrolment process is speedy. I like that NCC offers a wide range of courses and the reviews for each course helped me to make my choice. I'm really looking forward to getting stuck into studying towards my Counselling Diploma and taking the first steps towards forging a future career for myself that I am passionate about.


M Byrne

“Highly recommended!”

I completed this 20 Module course in 8 months. The tutor support was fantastic and the speed the work was returned after marking was great. My tutor Amanda Bradshaw was encouraging and helped me all the way. Thank you. Highly recommended.

Samantha Jane,

M Byrne


I have studied with NCC a few times and they've always been great - whether studying online or via the paper version, the course content is always great and the online platform is easy to use. Just registered for my next course and can't wait to get started!

Sally Kelby,

M Byrne

“Highly recommend”

I have just enrolled on my third course with NCC and would highly recommend their services. The enrolment process is super easy, I particularly like their payment plans which makes it possible to study. Course tutors give detailed, understandable feedback and the customer service is friendly and helpful.

Lynne Fretwell,

M Byrne

“Very easy and quick enrolment”

Very easy and quick enrolment. I am excited about starting my Counselling course

Kelly Bates,

M Byrne


I would highly recommend NCC Home Learning Courses. The courses are affordable and extremely informative.

Pamela Carroll,

M Byrne

“Enjoying the course”

Hi I'm doing a counselling course which is very interesting. Been a bit hard going to start but finally getting there. Nearly done first module.

Sally Marriott,

M Byrne

“Well prepared courses, fantastic staff.”

Currently working toward a counselling diploma level. 3. The written materials are informative and written in a lucid style, covering the latest developments in counselling.

The staff are helpful and to date have resolved all issues and difficulties I have faced.

Their prices are extremely competitive and they offer easy zero interest instalments, absolutely brilliant.

I would definitely recommend them.

Taalib Alexander,

M Byrne

“Thoroughly enjoyed the course”

I have just completed a Diploma in Counselling which I thoroughly enjoyed. I had a wonderful tutor who was very helpful and supportive all the way along.

Sarah Rhodes,

M Byrne

“Good course and support”

NCC offered the course I wanted, and while that has lived up to my expectations what I have found really useful is the support. There is always someone to email or talk to on live chats for any question and you get answers immediately. For an online course I've never felt on my own or struggled in silence. Highly recommended.


M Byrne

“Raised my confidence”

I found the course very useful as I am currently working as a Listening Volunteer. The Tutor gave me useful feedback, which raised my confidence and made me aspire to future learning, training and development possibilities. I prefer distance learning to attending a class. The great benefit is that it can fit into the time I had available. I would certainly do another course.

Kathleen Hoey,

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