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Level 3 Diploma in Adult Care RQF

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This level 3 diploma in adult care is for individuals looking to pursue a career in the health and social care industry. This is an ideal course if you are looking for care roles in residential settings, as well as domiciliary services and day services.

This updated regulated RQF qualification replaces the previous version of the course, and is the most up-to-date version of the popular Health and Social Care Level 3 NVQ and QCF qualifications.

Qualification Title: TQUK Level 3 Diploma in Adult Care (RQF)
Qualification Number: 610/0103/6
Total Credits: 59
UCAS Points: 32

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Level 3 / TQUK / PI986

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over 12 months and £ deposit

over 12 months and £ deposit


Course summary


Expert Tutoring

12 months tutor support


24hr Access to

Course, assignments & tutor



Fully accredited course


NUS Card Eligibility

Enjoy student discounts

Course introduction

Eligible for an NUS TOTUM Student card with this course.

Our level 3 Diploma in Adult Care aims to equip learners with a better understanding of this subject area. The programme strives to assess the development of the student’s knowledge and skills related to the health and social care sector.

Following a Skills for Care update in Spring 2022, this version includes all the newest and up to date literature for the healthcare sector. The Level 3 Adult Care Diploma replaces the previous Level 3 Diploma in Health and Social Care QCF.

This new diploma aims to develop the knowledge, skills and competence of learners working in a wide range of roles in a health and social care setting. The purpose of the qualification is to support the carer’s role in the workplace and to enable them to progress to higher level qualifications.

Popular job roles include: Senior Care Assistants, Support Workers, and Key Workers in residential settings, as well as domiciliary services and day services.

The underpinning knowledge sections of the programme of study have been fully updated to include the latest Acts of Parliament, government guidelines and Codes of Practice, including:

  • Care Act (2014) and subsequent amendments
  • Fundamental Standards 2015
  • Duty of Candour
  • New principles of independent advocacy
  • Revised Audit Processes, following the publication of the Caldicott Report (2015)
  • The General Data Protection Regulations (GDPR)
  • Skills for Care’s updated CPD guide
  • Updates to the requirements for Care and Support Plans
  • Updates to definitions of the balance between risk assessment, risk-taking and rights and responsibilities

The level 3 adult care diploma contains a number of different units of assessment which sit within the RQF (Regulated Qualification Framework). When you complete a unit successfully, you will gain a certain number of credits.

This qualification is made up of learning outcomes, and within these outcomes, you will need to have confirmed your knowledge and demonstrate practical experience.

Please Note: To complete this course, you will need to undertake a UK-based (excluding NI) work placement of at least 50 hours, either paid or voluntary.

As part of this work placement you must first ensure that a member of staff with occupational competence is able to provide supervision, prepare and sign the witness testimonies, to prove you have achieved the work based learning outcomes of this course. In addition you will need to be able to partake in remote and in-person observations by an NCC Assessor.

This learning programme has been developed to enable those working, or hoping to work, in the health and social care sector to acquire and develop a level of understanding and skills that will help them to do this effectively.

Required knowledge

This is suitable for individuals who would like to develop their knowledge and understanding of the Health and Social Care industry.

There is no previous learning knowledge needed to enrol on to the course making it easily accessible to anyone who would like to learn more about this subject area. However, you will find it useful if you already have some background knowledge of the industry.

Please note that to complete the workplace element of this course, learners must be UK-based (excluding Northern Ireland).


This course is evaluated through a series of assignments that are designed to assess your understanding of the course materials. You'll access your learning materials and submit your work online using our learner management system. Your expert tutor will mark your work and provide guidance throughout the programme.

To complete this course, you will need to undertake a UK-based (excluding NI) work placement of at least 50 hours and participate in workplace observations witnessd by qualified mentors within your workplace as well as remote and in-person observations by an NCC assessor.

Awarding organisation

Upon successful completion of this course you will receive a Level 3 Adult Care certificate.

This means that you will achieve a Level 3 diploma in adult care on The Regulated Qualifications Framework (RQF).

TQUK are fully approved as an awarding organisation by ofqual and award RQF courses in a number of sectors. RQF courses have various credit values which can be applied to the National Credit Transfer System. TQUK accredit courses which are developed by industry experts and work hand in hand with organisations ensuring the calibre and worth of courses provided.

Course modules

The level 3 adult care qualification consists of 20 units as detailed below.

Unit 1: Agreed Ways of Working in Care Settings
Unit 2: Safeguarding in Care Settings
Unit 3: Mental Capacity and Restrictive Practice in Care Settings
Unit 4: Duty of Care in Care Settings
Unit 5: Effective Communication in Care Settings
Unit 6: Handling Information in Care Settings
Unit 7: Person-Centred Practice in Care Settings
Unit 8: Importance of Choice and Independence in Care Settings
Unit 9: Importance of Health and Wellbeing
Unit 10: Equality, Diversity, Inclusion and Human Rights in Care Settings
Unit 11: Health and Safety in Care Settings
Unit 12: Infection Prevention and Control in Care Settings
Unit 13: The Importance of Continuous Development
Unit 14: The Importance of Personal Wellbeing
Unit 15: The Principles of Infection Prevention and Control
Unit 16: Move and Position Individuals in Accordance with Their Plan of Care
Unit 17: Support Individuals to Maintain Personal Hygiene
Unit 18: Support Individuals with Specific Communication Needs
Unit 19: Support Individuals to Access and Use Services and Facilities
Unit 20: Cleaning, Decontamination and Waste Management

Learner support

You will be provided with comprehensive materials designed to provide you with everything required to complete your level 3 diploma in adult care.

You will have your own dedicated tutor who will guide you through your coursework and answer any questions you may have during your course. Additionally, your dedicated support team will provide you with any practical advice by emailing [email protected].


What does NCC stand for?

NCC originally stood for the National Consortium of FE (Further Education) Colleges. This brought together the FE Colleges to achieve the best provision. Regular national meetings were attended by both Colleges and Government agencies who funded them. This was very helpful to them both to best deliver training to their students.

For more than 25 years NCC has supplied FE Colleges with learning materials as well as student marketing.

NCC now specialise in online training of a very high quality to students both self-funded, paid for by schools, employers and training providers.

What is distance learning?

Distance learning is the most flexible and convenient approach to studying. There is no need for you to attend college and you can study anytime, anyplace, anywhere that fits in with your lifestyle. Distance learning programmes are ideal for people who may have a job, family commitments, or any other commitment that won’t allow them time off to study.

What is the difference between the online and paper versions of courses?

Both our online and paper courses are completed via an online learning portal (LMS) which you can access after you receive your login details by email. Please ensure that you check your junk email if you do not receive your login details within 48 hours.

All learners will submit their assignments, receive feedback and correspond with their tutor directly through the LMS. If you require help from our support team, then simply email [email protected].

If you opt for the online course, you will not receive any course materials through the post. Everything is available via the LMS.

If you opt for the paper version, you are simply paying for a study book to be printed and posted to your home, or place of work. You will use this book as a reference guide, but you will still be required to upload your assignments and correspond with your tutor via the LMS.

If you are unable to access our online LMS, we do have alternative options available, so please email [email protected] in order to request further support.

What do I need to do to get started?

We recommend that you choose a course that will interest you and help you to achieve your ambitions. If you would like some advice, or further information, contact us here or dial 0333 3445 690.

To purchase a course, simply click on the ‘Buy now’ button against your chosen course and follow the on screen instructions. Alternatively if you would prefer to purchase the course over the phone, call 0333 3445 690 and speak to one of our expert course advisors.

How much will it cost?

The cost largely depends on the type and size of the course. The course cost is determined by the expenses associated with its provision, taking into consideration the course's size and complexity, development costs, the presence of a study materials, and the level of tutor support required. Some courses also necessitate additional in-person assessments by assessors, which incur additional expenses and consequently affect the course's cost.

All prices are clearly stated on the course description page and will always be displayed prior to you committing to purchase a course.

Please note that there may be additional fees required should your course require an external invigilated assessment, such as A Levels, ICB qualifications etc. To clarify, please speak to a course advisor.

How do I enrol?

Once you've chosen your course, you have two options for enrolment:

  1. You can purchase the course online by clicking the "Buy now" button, which will enrol you automatically.
  2. Alternatively, you can call our helpline at 0333 3445 690, and our expert course advisors will assist you in signing up for the course and arrange for the delivery of any requested additional learning materials to your address.

All courses are available to purchase in full or via affordable monthly payments over 12 months. A £29 non-refundable deposit is required for monthly payments, and you will be required to set up a monthly direct debit.

We do not require you to complete a credit check to sign up for monthly payments.

How quickly will I receive my course materials?

We guarantee that you will receive any course materials ordered within 5 working days of registering, but for many of our courses it may take no more than 48 hours.

The course materials are always sent to you via a tracked courier service, to ensure that you receive your study book within our stated period.

Do I need any additional books or equipment to do my course?

All the relevant information required to complete your course is available via the LMS. Additional research via the internet is encouraged, depending on the level you are working at, to bolster knowledge of the subject area.

There is no requirement to purchase any additional materials.

What support will I receive?

You will have access to a dedicated personal tutor whom you can contact through the Learning Management System (LMS) for assistance and guidance on any course-related matters. Your tutor will only initiate contact in response to your messages. If you encounter any difficulties reaching your tutor, please don't hesitate to email us at [email protected]

Many courses require you to submit work to your tutor during the period of study, and your tutor will assess your work and provide feedback to you within 10 working days. Your tutor is available to you as much as you need them.

Please note that the course includes tutor support for a duration of 12 months. If you require additional time, please inform us, and we will make every effort to provide you with an option for a paid extension, if feasible, to assist you in completing your course.

Please be aware that our tutors are actively assisting multiple learners, and to ensure they are not inundated with excessive workloads, we have implemented a policy limiting learners to submitting a maximum of three units of work for evaluation at any given time. We recommend that you upload your completed units as you finish them. This way, you can benefit from your tutor's feedback to enhance your future assignment submissions.

How long will it take for my work to be marked by my tutor?

Your work will be marked and feedback returned to you within 10 working days after submission. This is because our tutors are required to provide detailed, considered feedback to our learners that may take a while to formulate. We find that by working this way, our learners actually complete their course in less time, as they rarely need to submit an assignment more than twice.

Whilst it is possible to submit multiple assignments at the same time, we advise that our learners submit only one at a time. We want our learners to develop as they progress through their course, and find this is best achieved when a student embarks on a new module having taken into account tutor feedback from the previous submission.

Kindly note that our tutors are currently supporting multiple learners simultaneously. In order to maintain a balanced workload for them, we have established a policy that restricts learners to submitting a maximum of three units of work for evaluation at any given time.

How long should it take to complete a course?

Depending on the course you have chosen, and the amount of time you can commit, it could take from 6 weeks to 12 months to complete your course. Your end of support date is when you need to have your course copmpleted by in order to be able to be certificated, this is usually 12 months from purchase.

The duration of the course is largely down to you. The beauty of home learning is that it allows you complete flexibility to fit your studies around your lifestyle and other commitments. You can dedicate as much, or as little, time as you want to your studies - no one will be chasing you for your work or asking why you haven’t submitted an assignment.

We do strongly recommend, though, that before you purchase a course you assess your ability to commit the necessary time to completing the course in a timeframe that will not leave you losing your motivation.

Will I have to sit an examination?

All of our courses are accredited, so you need to show that you have acquired the knowledge to pass the course – this may involve sitting an examination, but it depends on the course you have chosen.

Some courses require you to be continually assessed throughout the course, while others may require an end of course exam or assignment (which may be completed at home) to be submitted to your tutor.

Certain types of qualifications, A-levels and GCSEs for example, do require you to sit invigilated exams at a registered test centre. You will need to organise and pay for the examinations yourself, however full details of what you need to do will be available from the centre who are delivering the qualification.

If in doubt, please email [email protected], NCC can then discuss or put you in touch directly with the course provider.

Will I receive a qualification when I complete the course?

All of our courses are accredited and you will receive a certificate upon successful completion of the course.

For more information about this please see the section of the website that details how awarding bodies work and what the different types of qualifications are:

Can I take more than one course at a time?

Yes, you can take as many courses as your time allows, but we would recommend that you clearly evaluate how much time you can commit to your courses of study.

The good news is that if your circumstances change you can always take a limited break and come back to your studies to save your paid for support.

If you decide to enrol on more than one course at the same time, speak to our enquiries team for any bundle deals or offers.

Can I study from outside the UK?

Certainly, in most instances, there are no geographical constraints on where you can undertake your studies. However, it's important to note that specific courses may be subject to geographical limitations imposed by the Awarding Organisation, and these restrictions will be clearly stated in the course description.

You just need to be aware that all tutors are based in the UK and work may need to be submitted to them via post, although in most cases e-mail can be used.

Where the course requires that you sit an invigilated exam at a test centre, there are many exam centres outside of the UK. However, we would advise that you check with us before purchasing one of these courses if you want to study from abroad.

What if I’ve chosen the wrong course?

If, after receiving the course, you decide it isn’t the right course for you, you may return the materials within 14 days, provided you have not yet submitted any coursework for evaluation. Please note that you will be responsible for covering the return shipping costs. We will refund your payment, minus a non-refundable deposit of £29. Additionally, you have the option to select an alternative course that better matches your goals and aspirations.

For any help on cancelling your course please email [email protected], we will only deal with cancellation enquiries via email.

What is a Totum Card?

Totum is the new brand for UK student cards and replaces the old NUS student card. NCC students are eligible to sign-up for the Totum card where applicable, giving access to a multitude of retail, food and travel special discounts. For more information, you can visit their website:

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Buy and study with confidence

Over 20 years' experience in adult education

Unlimited assignment submissions during the course

Industry recognised and accredited courses

Interest-free payment plans for up to a year


Reviews from learners who completed...

Level 3 Diploma in Adult Care RQF

M Byrne

“It was a nice experience!”

The process of registering was so simple and easy It was a nice experience


M Byrne

“NCC is a great place to learn”

It is very cheap compared to other companies and you are sure of support from your tutor .l will recommend it for anyone planning to learn

Felicia O

M Byrne

“customer is great”

customer is great

Olatunji Balogun

M Byrne

“Very good”



M Byrne

“NCC are the best”

NCC are the best in Customer Relationship and Student support service. I am really glad i choose NCC.

Augustus G

M Byrne

“Very good experience i have”

Very good experience i have

Aditya S

M Byrne

“Super happy with my experience with NCC Home Learning so far! ”

Whilst working full time, I’ve found their courses so flexible and easily accessible! Would highly recommend NCC Home Learning for anyone wishing to undergo further study whilst having other life commitments! Thank you so much NCC Home Learning!

Madiha naz

M Byrne

“Excellent student support”

Excellent student support


M Byrne

“I recommend NCC to anyone”

I recommend NCC to anyone, the flexibility and the mode of operation is stunning. Kudos to the support staff and the entire team. They are so amazing and supportive

R Ochiabuto

M Byrne




M Byrne

“Best Value for Money Courses”

Best Value for Money Course. Best Tutor Support. Good Assignment guidance. Detailed course Material.
Easy enrolment process.

A. Khera

M Byrne

“Very happy with my experience so far...”

Very happy with my experience so far. The set up was quick and easy. The course materials arrived quickly. My tutor Julie is always quick to respond and very helpful and friendly. I haven't got a bad word to say about NCC at all. When I'm finished with my course I will be looking at what else I can do with them.


M Byrne

“Great course and attentive tutors super straightforward”

Great course and attentive tutors

Alexis Domerge

M Byrne

“They have been very helpful since I enrolled on my level 3 Adult Care Diploma RQF”

They have been very helpful since I enrolled on my course. I'm really looking forward to starting my course, which will help me to progress in my Carer as a Care Assistant. Once I've completed my level 3 in Adult Social Care I will be doing my level 4 with NCC Home Learning.

Sue Searle,

M Byrne

“Very helpful and friendly services.The…”

Very helpful and friendly services. The course I'm doing is easy to follow and is very informative. Would recommend NCC Home Learning for everyone who want to improve her/his knowledge and skills.

Edit Erica Vago,

M Byrne

“Not started the course yet but the…”

Not started the course yet but the price is right!

Sarah Kay,

M Byrne

“I have had great service.”

I have had great service so far. The enrolment process was easy and trouble free. All responses to my idiotic questions were answered promptly and courteously. Brilliant!

Suzann Roberts,

M Byrne

“Fast and easy enrolment.”

I just enrolled last week, but the enrolment was very smooth and easy. I was quickly assigned a tutor, and even when I called in order to change my course, I received a quick response. Everything was sorted within a couple of minutes.

Thomas Soretire,

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