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Health & Social Care

Care Diploma Level 2 (RQF)

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This course is ideal for those looking to pursue a career in the care sector. It has been designed to equip individuals with a foundation of knowledge in terms of an overall understanding of the subject.


This brand-new RQF qualification replaces the old Health & Social Care Level 2 Diploma.


Qualification Title: TQUK Level 2 Diploma in Care (RQF)
Qualification Number: 603/2554/9
Total Credits: 46

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Level 2 / TQUK / PI420

Buying options

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Online study
Paper study
Online study
Pay in full
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over 12 months and £ deposit

over 12 months and £ deposit

 

Course summary

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Expert Tutoring

12 months tutor support

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24hr Access to

Course, assignments & tutor

qualification

Accreditation

Fully accredited course

award

NUS Card Eligibility

Enjoy student discounts

Course introduction

This programme is suitable for any individual currently working in the care sector and is also suitable for those hoping to start their career in this very important industry. 

This brand new RQF qualification launched on 1st January 2018 replaces the old Level 2 Diploma in Health & Social Care. The new Diploma aims to develop the knowledge, skills and competence of learners working in a wide range of roles in a health and social care setting. The purpose of the qualification is to support the carer’s role in the workplace and to enable them to progress to higher level qualifications.

The underpinning knowledge sections of the programme of study have been fully updated to include the latest Acts of Parliament, government guidelines and Codes of Practice, including:

  • Care Act (2014) and subsequent amendments
  • Fundamental Standards 2015
  • Duty of Candour
  • New principles of independent advocacy
  • Revised Audit Processes, following the publication of the Caldicott Report (2015)
  • The General Data Protection Regulations (GDPR)
  • Skills for Care’s updated CPD guide
  • Updates to the requirements for Care and Support Plans
  • Updates to definitions of the balance between risk assessment, risk-taking and rights and responsibilities


Students can expect to learn more about the role of the healthcare worker, the key principles of safeguarding and protecting in health and social care, the causes and spread of infection, the duty of care in care settings, and much more!

The Level 2 Diploma contains a number of different units of assessment which sit within the RQF (Regulated Qualification Framework). When you complete a unit successfully, you will gain a certain number of credits.

This qualification is made up of learning outcomes, and within these outcomes, you will need to have confirmed your knowledge and demonstrate your practical experience.

To complete this course, you will need to undertake a UK-based (excluding NI) work placement of at least 50 hours, either paid or voluntary.

As part of this work placement you must first ensure that a member of staff with occupational competence is able to provide supervision, prepare and sign the witness testimonies, to prove you have achieved the work based learning outcomes of this course.  You will also be required to complete in person and remote observations in order to complete this qualification.

For many, distance learning is a popular method of study. This means learners can study at a time and pace to suit the individual. This is ideal for students who would like to fit gaining an education into their busy lifestyle.

Progression

Successful learners can complete a relevant apprenticeship or progress to other qualifications such as the Level 3 Diploma in Adult Care and to the advanced apprenticeship

Students enrolling onto this course will be required to study each of the 17 units in order to achieve this qualification.

The complete qualification carries 46 credits, many of which are transferable to other, similar qualifications.

 

Required knowledge

There is no previous learning knowledge or experience needed to enrol on to this programme. This makes our Health and Social Care course easily accessible to anyone who would like to learn more about it.

Only offered to UK residents (excluding Northern Ireland)

Assessment

Students will be required to complete a number of assignments. Your personal expert tutor will review and mark your work, providing you with feedback and guidance along the way.

Awarding organisation

TQUK are fully approved as an awarding organisation by Ofqual and award RQF courses in a number of sectors. RQF courses have various credit values which can be applied to the National Credit Transfer System.

TQUK accredit courses which are developed by industry experts and work hand in hand with organisations ensuring the calibre and worth of qualifications provided.

Course modules

The qualification consists of 17 units as detailed below:

Unit 1: Communication in care settings
Unit 2: Handle information in care settings
Unit 3: Personal development in care settings
Unit 4: Implement person-centred approaches in care settings
Unit 5: Equality and inclusion in care settings
Unit 6: Health, safety and wellbeing in care settings
Unit 7: Responsibilities of a care worker
Unit 8: Duty of care
Unit 9: Safeguarding and protection in care settings
Unit 10: Support Individuals with specific communication needs


Remote observation

Unit 11: Support individuals to eat and drink
Unit 12: The principles of infection prevention and control
Unit 13: Causes & spread of infection
Unit 14: Cleaning, decontamination and waste management


In person observation

Unit 15: Move & position individuals in accordance with their plan of care
Unit 16: Support individuals to meet personal care needs
Unit 17: Contribute to the support of positive risk-taking for individuals

 

Professional discussion

Learner support

You will be provided with comprehensive materials designed to provide you with everything required to complete your course. You will have your own dedicated tutor who will guide you through your coursework and answer any questions you may have during your course. Additionally, your dedicated support representative will provide you with any practical advice.

FAQs

What does NCC stand for?

NCC originally stood for the National Consortium of FE (Further Education) Colleges. This brought together the FE Colleges to achieve the best provision. Regular national meetings were attended by both Colleges and Government agencies who funded them. This was very helpful to them both to best deliver training to their students.

For more than 25 years NCC has supplied FE Colleges with learning materials as well as student marketing.

NCC now specialise in online training of a very high quality to students both self-funded, paid for by schools, employers and training providers.

What is distance learning?

Distance learning is the most flexible and convenient approach to studying. There is no need for you to attend college and you can study anytime, anyplace, anywhere that fits in with your lifestyle. Distance learning programmes are ideal for people who may have a job, family commitments, or any other commitment that won’t allow them time off to study.

What is the difference between the online and paper versions of courses?

Both our online and paper courses are completed via an online learning portal (LMS) which you can access after you receive your login details by email. Please ensure that you check your junk email if you do not receive your login details within 48 hours.

All learners will submit their assignments, receive feedback and correspond with their tutor directly through the LMS. If you require help from our support team, then simply email [email protected].

If you opt for the online course, you will not receive any course materials through the post. Everything is available via the LMS.

If you opt for the paper version, you are simply paying for a study book to be printed and posted to your home, or place of work. You will use this book as a reference guide, but you will still be required to upload your assignments and correspond with your tutor via the LMS.

If you are unable to access our online LMS, we do have alternative options available, so please email [email protected] in order to request further support.

What do I need to do to get started?

We recommend that you choose a course that will interest you and help you to achieve your ambitions. If you would like some advice, or further information, contact us here or dial 0333 3445 690.

To purchase a course, simply click on the ‘Buy now’ button against your chosen course and follow the on screen instructions. Alternatively if you would prefer to purchase the course over the phone, call 0333 3445 690 and speak to one of our expert course advisors.

How much will it cost?

The cost largely depends on the type and size of the course. The course cost is determined by the expenses associated with its provision, taking into consideration the course's size and complexity, development costs, the presence of a study materials, and the level of tutor support required. Some courses also necessitate additional in-person assessments by assessors, which incur additional expenses and consequently affect the course's cost.

All prices are clearly stated on the course description page and will always be displayed prior to you committing to purchase a course.

Please note that there may be additional fees required should your course require an external invigilated assessment, such as A Levels, ICB qualifications etc. To clarify, please speak to a course advisor.

How do I enrol?

Once you've chosen your course, you have two options for enrolment:


  1. You can purchase the course online by clicking the "Buy now" button, which will enrol you automatically.
  2. Alternatively, you can call our helpline at 0333 3445 690, and our expert course advisors will assist you in signing up for the course and arrange for the delivery of any requested additional learning materials to your address.

All courses are available to purchase in full or via affordable monthly payments over 12 months. A £29 non-refundable deposit is required for monthly payments, and you will be required to set up a monthly direct debit.

We do not require you to complete a credit check to sign up for monthly payments.

How quickly will I receive my course materials?

We guarantee that you will receive any course materials ordered within 5 working days of registering, but for many of our courses it may take no more than 48 hours.

The course materials are always sent to you via a tracked courier service, to ensure that you receive your study book within our stated period.

Do I need any additional books or equipment to do my course?

All the relevant information required to complete your course is available via the LMS. Additional research via the internet is encouraged, depending on the level you are working at, to bolster knowledge of the subject area.

There is no requirement to purchase any additional materials.

What support will I receive?

You will have access to a dedicated personal tutor whom you can contact through the Learning Management System (LMS) for assistance and guidance on any course-related matters. Your tutor will only initiate contact in response to your messages. If you encounter any difficulties reaching your tutor, please don't hesitate to email us at [email protected]

Many courses require you to submit work to your tutor during the period of study, and your tutor will assess your work and provide feedback to you within 10 working days. Your tutor is available to you as much as you need them.

Please note that the course includes tutor support for a duration of 12 months. If you require additional time, please inform us, and we will make every effort to provide you with an option for a paid extension, if feasible, to assist you in completing your course.

Please be aware that our tutors are actively assisting multiple learners, and to ensure they are not inundated with excessive workloads, we have implemented a policy limiting learners to submitting a maximum of three units of work for evaluation at any given time. We recommend that you upload your completed units as you finish them. This way, you can benefit from your tutor's feedback to enhance your future assignment submissions.

How long will it take for my work to be marked by my tutor?

Your work will be marked and feedback returned to you within 10 working days after submission. This is because our tutors are required to provide detailed, considered feedback to our learners that may take a while to formulate. We find that by working this way, our learners actually complete their course in less time, as they rarely need to submit an assignment more than twice.

Whilst it is possible to submit multiple assignments at the same time, we advise that our learners submit only one at a time. We want our learners to develop as they progress through their course, and find this is best achieved when a student embarks on a new module having taken into account tutor feedback from the previous submission.

Kindly note that our tutors are currently supporting multiple learners simultaneously. In order to maintain a balanced workload for them, we have established a policy that restricts learners to submitting a maximum of three units of work for evaluation at any given time.

How long should it take to complete a course?

Depending on the course you have chosen, and the amount of time you can commit, it could take from 6 weeks to 12 months to complete your course. Your end of support date is when you need to have your course copmpleted by in order to be able to be certificated, this is usually 12 months from purchase.

The duration of the course is largely down to you. The beauty of home learning is that it allows you complete flexibility to fit your studies around your lifestyle and other commitments. You can dedicate as much, or as little, time as you want to your studies - no one will be chasing you for your work or asking why you haven’t submitted an assignment.

We do strongly recommend, though, that before you purchase a course you assess your ability to commit the necessary time to completing the course in a timeframe that will not leave you losing your motivation.

Will I have to sit an examination?

All of our courses are accredited, so you need to show that you have acquired the knowledge to pass the course – this may involve sitting an examination, but it depends on the course you have chosen.

Some courses require you to be continually assessed throughout the course, while others may require an end of course exam or assignment (which may be completed at home) to be submitted to your tutor.

Certain types of qualifications, A-levels and GCSEs for example, do require you to sit invigilated exams at a registered test centre. You will need to organise and pay for the examinations yourself, however full details of what you need to do will be available from the centre who are delivering the qualification.

If in doubt, please email [email protected], NCC can then discuss or put you in touch directly with the course provider.

Will I receive a qualification when I complete the course?

All of our courses are accredited and you will receive a certificate upon successful completion of the course.

For more information about this please see the section of the website that details how awarding bodies work and what the different types of qualifications are: https://www.ncchomelearning.co.uk/awarding-organisations

Can I take more than one course at a time?

Yes, you can take as many courses as your time allows, but we would recommend that you clearly evaluate how much time you can commit to your courses of study.

The good news is that if your circumstances change you can always take a limited break and come back to your studies to save your paid for support.

If you decide to enrol on more than one course at the same time, speak to our enquiries team for any bundle deals or offers.

Can I study from outside the UK?

Certainly, in most instances, there are no geographical constraints on where you can undertake your studies. However, it's important to note that specific courses may be subject to geographical limitations imposed by the Awarding Organisation, and these restrictions will be clearly stated in the course description.

You just need to be aware that all tutors are based in the UK and work may need to be submitted to them via post, although in most cases e-mail can be used.

Where the course requires that you sit an invigilated exam at a test centre, there are many exam centres outside of the UK. However, we would advise that you check with us before purchasing one of these courses if you want to study from abroad.

What if I’ve chosen the wrong course?

If, after receiving the course, you decide it isn’t the right course for you, you may return the materials within 14 days, provided you have not yet submitted any coursework for evaluation. Please note that you will be responsible for covering the return shipping costs. We will refund your payment, minus a non-refundable deposit of £29. Additionally, you have the option to select an alternative course that better matches your goals and aspirations.

For any help on cancelling your course please email [email protected], we will only deal with cancellation enquiries via email.

What is a Totum Card?

Totum is the new brand for UK student cards and replaces the old NUS student card. NCC students are eligible to sign-up for the Totum card where applicable, giving access to a multitude of retail, food and travel special discounts. For more information, you can visit their website: https://www.totum.com/

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Reviews from learners who completed...

Care Diploma Level 2 (RQF)

M Byrne
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“I’ve been look for a Level 2 Diploma”

I’ve been look for a Level 2 Diploma in Care (RQF) for a while then I came across NCC , they have been so helpful and supportive in every way possible ( also it’s worth the money).definitely recommend and I will definitely take more courses with them in future .

Hanshad

M Byrne
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80%

“Easy enrolment and flexible payment”

Enrolment is easy with flexible payment option which is good. Dedicated tutor to help you throughout the course and that is amazing. The course material is also very helpful and delivery was quick. However, I think taking up to 10 days to get a feedback when assignment is submitted is quite long.

Dickson

M Byrne
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“I started studying in October with NCC”

I started studying in October with NCC, its so affordable and the monthly payment plan is a great way to pay while you study! The coursework's easy to follow and my tutor has been fantastic. She's so helpful and puts my coursework into files for me seeing as I'm not very tech-savvy! The support team have been very helpful and reply pretty much straight away! I would definitely recommend NCC to study with. I can't wait to finish this course to get another one started!

Shirley Brown

M Byrne
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starstarstarstarstar100%

“Anju bala”

Very good service quick enrolment and the best thing is monthly payment plan. Also a tutor provided for help throughout the course.

Anju Bala,

M Byrne
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“First-time experience”

This was my first time signing up for an NCC home learning course. I was guided every step of the way by an amazing support team, the process was very quick and easy, I am able to pay for my course in monthly instalments over a 12 month period. I wanted to enrol now, but start the course in a month's time, which was no problem for the team who wanted to make sure that every step was beneficial for me. I am very excited to start my learning experience with them in a months time.

Caitlin Gardner-Barrett,

M Byrne
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starstarstarstarstar100%

“Fantastic fast and easy to join can't…”

Fantastic fast and easy to join can't wait to complete my Diploma 2 health and social care.

Michelle Davis,

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