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Health & Social Care

CACHE Award in Awareness of Dementia RQF

Learners will acquire the knowledge to work with those suffering from dementia and discover how to provide professional care to help combat the illness.

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Level 3 / NCFE CACHE Certificate / OLC11

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over 12 months and £ deposit

over 12 months and £ deposit


Course summary


Course support

12 months expert tutor support


24 hour access

Unlimited Submissions



Fully accredited course


Awarding body


Course introduction

With 1 in 6 people over the age of 80 suffering from dementia - and with this figure expected to rise to more than two million by 2050 - ensuring our friends, families and loved ones are cared for has never been more important.

Luckily the skills and knowledge taught on our CACHE Level 3 Award in Awareness of Dementia (RQF) can instantly provide you with an insight into all aspects of dementia – recognition, diagnosis and its neurology – so you can effectively assist with their care.

This online learning course is a fantastic way to expand awareness on dementia, so no matter whether you wish to pursue a career in this field or simply want to support a loved one; you can do so with complete and utter confidence.

With every unit you finish, you will acquire a greater understanding of how dementia care works and the difference a person-centred approach can make whilst supplying care to combat the illness.

It is truly an insightful course that will enlighten the way you engage, communicate and interact with dementia patients.

Unit 1: Understand the process and experience of dementia

  • Understand the neurology of dementia
  • Understand the impact of recognition and diagnosis of dementia
  • Understand how dementia care must be underpinned by a person-centred approach

Unit 2: Understand the administration of medication to individuals with dementia using a person centred approach

  • Understand the common medications available to and appropriate for, individuals with dementia
  • Understand how to provide person-centred care to individuals through the appropriate and effective use of medication

Unit 3: Understand the role of communication and interactions with individuals who have dementia

  • Understand that individuals with dementia may communicate in different ways
  • Understand the importance of positive interactions with individuals with dementia
  • Understand the factors which can affect interactions and communication of individuals with dementia

Unit 4: Understand the diversity of individuals with dementia and the importance of inclusion

  • Understand the concept of diversity and its relevance to working with individuals who have dementia
  • Understand that each individual’s experience of dementia is unique
  • Understand the importance of working in a person-centred way and how this links to inclusion

Take advantage of becoming a part of the CACHE Alumni once you have enrolled on any of our CACHE courses. CACHE Alumni is a professional membership network for those who work in the healthcare and education industries. It is free to join and it supports practitioners, learners, and educators throughout their learning journey. Some of the benefits from joining CACHE Alumni include access to the latest articles across the healthcare sector for two years and complete access to useful webinars, podcasts, and career support.

Qualification Title: NCFE CACHE Level 3 Award in Awareness of Dementia
Qualification Number: 600/3085/9
Total Credits: 11

Required knowledge

This course is perfect for anyone simply looking to broaden their awareness on dementia and the various care approaches that can be applied, as no prior experience or knowledge is needed.

If however, you are already working within a health care role, this qualification can add a competitive edge to your CV that will enable you to broaden your experience and specialities within this field.


To gain this CACHE Level 3 Award in Awareness of Dementia RQF you will need to pass all 4 mandatory units. This can be achieved by navigating your way through our course lessons and completing 5 written assignments based on your learning. Once read and marked by your tutor - alongside your grading - you’ll receive invaluable feedback which can be used to strengthen results on future assignments.

No formal examinations are required. Nor are you expected to deal with the expense of textbooks. Instead with the help and support of a personal tutor; you will be supplied with all of the course materials, lessons and resources you ever could need to successfully complete this course.


Awarding organisation

Upon completion of this qualification, learners will be awarded with a CACHE Level 3 certificate and an OLC Diploma.

 This qualification is taught, assessed and quality assured by Oakwood Home Learning, a CACHE accredited training provider (centre number 03445.000) who specialise in childcare and early years qualifications delivered through home learning. The course materials and tutor support are provided by Oakwood Home Learning and all students are enrolled through them with CACHE certifications requested by the Oakwood Home Learning on behalf of students who have completed their qualification.

Upon successful completion of this course, you will be awarded with a CACHE Level 3 Certificate and an OLC Certificate.

CACHE are the UK’s leading awarding body within the care and education sectors. Their courses are seen as an industry standard, with many employers requesting CACHE certifications for their roles.

Course modules

Unit 1: Understand the process and experience of dementia

Unit 2: Understand the administration of medication to individuals with dementia using a person centred approach

Unit 3: Understand the role of communication and interactions with individuals who have dementia

Unit 4: Understand the diversity of individuals with dementia and the importance of inclusion

Learner support

Split into 4 units - that can be completed from the comfort of your own home over a 12 month period (following enrolment) - our CACHE Level 3 Award in Awareness of Dementia aims to cover all elements of dementia care.

From understanding what dementia is and the benefit of person centred approaches, to learning about the administration of medication, and the importance of communication and interaction; by the end of this online course you will walk away with a qualification that will make you stand out from the crowd.

One of the fantastic things about our online learning courses is that they can be completed at your own pace, without any interference from your existing job. Instead you can register onto this course and after a minimum of 86 hours guided learning, achieve an impressive CACHE qualification.

Similarly, our CACHE Level 3 Award in Awareness of Dementia may be a distance learning course - and yes it may be designed to be completed online - however you will never be alone.

From the moment you register and receive your login credentials, you will gain access to your very own personal tutor; who aside from supplying you with course materials and resources (available 24/7/365 days a year), will always be on hand to answer any questions, queries or concerns you may have.

In fact, our course tutors are experts in their field and are actively involved in the creation of our course materials; meaning the advice and pointers they give can greatly help you to improve your skills and learning experience. More importantly, their expertise can help you to more effectively learn how to work closely with those suffering from dementia.

PLEASE NOTE: this is a knowledge only qualification, so no work experience/placements are required. Nor are you expected to do any practical assessment. All assessments comprise of written assignments which are based on the lesson materials provided. The certification fee is included with your course fees.


What is distance learning?

Distance learning is the most flexible and convenient approach to studying. There is no need for you to attend college and, therefore, you can study anytime, any place, anywhere that fits in with your lifestyle. Distance learning programmes are ideal for people who may have a full-time job, or other commitments, that won’t allow them time off to study.

What do I need to do to get started on a course?

You'll need to be able to commit the required time to your studies. We recommend that you choose a course you think will interest you, and help you to achieve your ambitions. If you would like some advice, or further information, please call our helpline free on 0333 3445 690.

To purchase a course, simply click on the ‘Buy now’ button against your chosen course and follow the on screen instructions. Alternatively if you would prefer to purchase the course over the phone, call 0333 3445 690 and speak to one of our expert course advisors.

How does the distance learning/home study method work?

The course operates through a study pack and access to your own personal tutor. Once you have chosen your course we will send you your study pack, which you will be required to work through before completing the course.

Depending on the course you have chosen, you will either be required to complete assignments and submit these for marking as the course progresses and/or be required to sit an end exam. The end exam could be in the form of multiple choice questions, or be an invigilated exam at a registered test centre.

Your completed assignments will need to be sent to your tutor for marking/assessment, you will then receive written feedback and guidance. It may be possible to submit your assignments by email, however you will need to check this with your tutor. Please be aware that your assignments will be maintained by NCCHL for moderation and audit purposes.

These requirements will always be listed on the course description page, so please refer to this for details of what is required for each individual course.

How long should it take to complete a course?

Depending on the course you have chosen, and the amount of time you can commit, it could take from 6 weeks to 12 months to complete your course.

The duration of the course is largely down to you though. The beauty of home learning is that it allows you complete flexibility to fit your studies around your lifestyle and other commitments. You can dedicate as much, or as little, time as you want to your studies - no one will be chasing you for your work or asking why you haven’t submitted an assignment.

We do strongly recommend, though, that before you purchase a course you assess your ability to commit the necessary time to completing the course in a timeframe that will not leave you losing your motivation.

How quickly will I receive my course material?

We guarantee that you will receive your course materials within 5 days of purchase, but for many courses we would anticipate that you will have to wait no more than 48 hours.

The course materials are always sent to you via a tracked courier service, to ensure that you receive your study pack within our stated period.

How much will it cost?

The cost is largely dependent on the type of the course. The longer the course is the higher the cost will be, due to the size of the study pack and the nature of the qualification.

All prices are clearly stated on the course description page and will always be displayed prior to you committing to purchase a course.

Please note that there may be additional fees required should your course have an external assessment, such as A Levels, ICB qualifications etc. To clarify, please speak to a course advisor.

What support will I receive?

You will be allocated your own personal tutor who can be contacted via e-mail, telephone, fax or post for help and advice on any aspect of the course.

Many courses require that you submit work to your tutor during the period of study and your tutor will assess your work and pass comments back to you. Your tutor is available to you as much as you need them.

Please be aware that officially the tutor support provided with the course is for a period of 12 months, although if you need longer let us know and we’ll endeavour to extend that.

Will I have to sit an examination?

All of our courses are accredited, so you need to show that you have acquired the knowledge to pass the course – this may involve sitting an examination, but it depends on the course you have chosen.

Some courses require you to be continually assessed throughout the course, while others may require an end of course exam or assignment (which may be completed at home) to be submitted to your tutor.

Certain types of qualifications, A-levels and GCSEs for example, do require you to sit an invigilated exams at a registered test centre. You will need to organise and pay for the examinations yourself, however full details of what you need to do will be available from the centre who are delivering the qualification.

If in doubt, please email ‘’, NCC can then discuss or put you in touch directly with the course provider.

Can I study from outside the UK?

Yes, there are no geographical limits to where you can study.

You just need to be aware that all tutors are based in the UK and work may need to be submitted to them via post, although in most cases e-mail can be used.

Where the course requires that you sit an invigilated exam at a test centre, there are many exam centres outside of the UK. However, we would advise that you check with us before purchasing one of these courses if you want to study from abroad.

Will I receive a qualification when I complete the course?

All of our courses are accredited and you will receive a certificate upon successful completion of the course.

For more information about this please see the section of the website that details how awarding bodies work and what the different types of qualifications are.

Can I take more than one course at a time?

Yes, you can take as many courses as your time allows. But we would recommend that you clearly evaluate how much time you can commit to your courses of study.

The good news is though that if your circumstances change you can always take a break and come back to your studies.

Additionally, discounts are available if you buy more than one course at the same time.

How long will it take for my work to be marked by my tutor?

Your work will be marked and feedback returned to you within 12 working days after submission. This is because our tutors are required to provide detailed, considered feedback to our learners that may take a while to formulate. We find that by working this way, our learners actually complete their course in less time, as they rarely need to submit an assignment more than twice.

Whilst it is possible to submit multiple assignments at the same time, we advise that our learners submit only one at a time. We want our learners to develop as they progress through their course, and find this is best achieved when a student embarks on a new module having taken into account tutor feedback from the previous submission.

Do I need any additional books or equipment to do my course?

No, we provide everything you need to pass your course.

How do I enrol?

Once you have chosen your course, you can either purchase the course online which will enrol you, or you can call our helpline on 0333 3445 690 who will sign you up for the course and arrange to have all your learning materials sent to you.

What if I’ve chosen the wrong course?

If, after receiving the course, you decide it isn’t the right course for you, you can simply return the goods within 14 days and we will send your money back in full for the majority of courses (excluding postage and packaging) or you can choose another course that you feel would suit your needs and ambitions better.

What is the difference between the online and paper versions of courses?

Our online courses are completed through our online learning system after receiving login and access instructions. You will not receive any course materials through the post. The paper based version is posted out in a binder to your home or place of work and requires completion of a portfolio of work that is submitted to your tutor for marking.

Where can I find your Equality and Diversity Policy?

All NCC policies and procedures can be provided on request from NCC directly by emailing or calling 0333 3445 690.

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