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Was: 340.00
Now: 306.00 Suggested Duration: 200 Hours
Level: 3
Format: Online
Awarding Organisation: NCFE
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human resources diploma

Course Description

Human Resources Diploma ONLINE   This is the online version of the Human Resources Diploma. If you are interested in the paper version of this course, please click here. A successful business is one that effectively and efficiently manages its resources, to provide a service or product that exceeds the expectations of its customers. Its resources are materials, equipment, facilities and human, and by far the most important of these are its human resources, or employees. From the boardroom to the shop floor, a successful business relies on the experience, skill, expertise and ingenuity of all of its employees. Functional heads or managers are responsible for the effective day to day management and use of these human resources, but it is the Human Resources (HR) Department that is required to acquire, support, develop and dispense with these resources in accordance with business needs, in an effective and considerate manner, which satisfies the prevailing statutory requirements. The actual structure and day to day duties performed by the HR department will depend on the size and structure of individual organisations. In large organisations there is usually a dedicated department of people performing the HR duties, whilst in other small organisations the duties might be performed by an individual working part time, who is combining these duties with a number of others. In addition, the HR duties and responsibilities themselves will vary between organisations, and for instance in some, may include the payroll function, whilst in others this function is the responsibility of the Accounts department.

In this Human Resources Diploma we will be looking at the range of work most usually performed by the Human Resources department, and in particular the knowledge and skills that you will require as Human Resource Personnel, working under whatever circumstances, to fulfil this demanding yet rewarding role.

The Human Resources Diploma consists of six modules, each of which relate to a particular aspect that is important and relevant to the work of the HR Personnel. The modules are as follows: Recruitment, Selection and Induction of Staff Producing and Maintaining Personnel Records Staff Management and Relations Staff Support and Development Disciplinaries, Grievances and Disputes Staff Terminations. You must complete all of these modules.

Module 1: Recruitment, Selection and Induction of Staff This module focuses on managing the acquisition of staff which is a key role of any Human Resources department in supporting a business. Staff recruitment is a time consuming and expensive process that should not be embarked upon lightly. Although it is usually the role of the manager to analyse and justify the need for additional human resources, it is important that the HR department is aware of the process required and what it involves, so that they can ensure that it has been carried out effectively. This module will help you to understand the recruitment process.

Module 2: Producing and Maintaining Personnel Record All organisations and businesses need information or data to enable them to function effectively. Information about the organisation’s human resources or personnel is part of this essential business information. There is a range of data that an organisation should keep about its personnel. Some data must be kept in order to satisfy the organisations legal obligations and some in order to effectively manage and develop these resources, and to meet the current and future requirements of the business. In his module we will be examining what personnel information is required, how it is used and how it is managed effectively.

Module 3: Staff Management and Relationships Good employer/employee relationships are essential to the success of any business. Employer/employee relationships can involve many parties with many rights and expectations, the key to managing these effectively is through the use of employment policies. Having appropriate employment policies, ensuring that they are communicated to all concerned and consistently applied, will help Human Resources function to understand and better manage employer/employee relationships and reduce the incidence of grievances and disciplinary action. In this module, we will be looking at the main rights and expectations of workers and employers, and the policies and contents required by law and suggested by good practice, to manage these.

Module 4: Staff Support, Training and Development Staff support, training and development are crucial in facilitating a staff member’s integration into the organisation. Ensuring that a new employee feels valued, able to contribute, and continues to be motivated is an ongoing process, in which the Human Resources Department has a key role to play, primarily in the area of development and training. The module first looks at staff turnover, why it occurs, the problems it causes and the issues that need to be addressed in order to minimise it. The module then goes on to looking at the issues involved in providing effective and appropriate staff support, training and development.

Module 5: Disciplinaries, Grievances and Tribunals In any relationship, from time to time, misunderstanding and problems can and need to be dealt with and resolved in a fair and effective manner. The relationship between an organisation and its employees is no different. Problems that can arise within the workplace are commonly referred to as disciplinary and grievance issues and disputes can occur when disciplinary or grievance issues are not dealt with effectively at an early stage. The Human Resources department of any business play a crucial role in the disciplinary and grievance procedure and this module explores the type of problems that can occur and how these are dealt with.

Module 6: Employment Terminations In this module, we will be looking at the role played by Human Resources in managing the employee leaving process. There are a variety of reasons why an employee may cease working for an employer, some voluntarily and others not. Whatever the reason, it is important that the employment terminations are managed in an effective and professional manner. A poorly managed termination has many possible adverse consequences for an employer. In this module we will consider the main types of employee termination, the reasons for these and the processes involved in their effective management.  

Our aim is to provide you with the best deal available when purchasing the Human Resources Diploma, therefore registration fee, certification fee and full tutor support is included in the course price for you.


Previous Knowledge Required

The good news is that no prior learning knowledge or experience is essential to take this Human Resources Diploma. This course is openly available to anyone wishing to learn more about Human Resources and would like to take part in a highly rewarding home study course. You have the freedom to start the Human Resources Diploma at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with full tutor support.



You will be provided with comprehensive materials designed to provide you with everything required to complete your Human Resources Diploma. You will have your own dedicated tutor who will guide you through your course work and answer any questions you may have during your Human Resources Diploma. Additionally our Help Desk will provide you with any practical advice by email or phone.



The Human Resources Diploma is assessed by a series of activity questions, all which require submission to your allocated tutor for marking and feedback.



  • Module 1: Recruitment, Selection and Induction of Staff
  • Module 2: Producing and Maintaining Personnel Records
  • Module 3: Staff Management and Relationships
  • Module 4: Staff Support, Training and Development
  • Module 5: Disciplinaries, Grievances and Tribunals
  • Module 6: Employment Terminations


Awarding Organisation

This course has been accredited under NCFE IIQ Licence by NCC Resources Limited which has been approved as an NCFE Investing in Quality (IIQ) centre to give formal recognition to courses. At the end of this course successful learners will be awarded a certificate of achievement by NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. The course measurable learning outcomes have been benchmarked at Level 3 (using Ofqual's Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.


For more information about Awarding Organisations click here

Was: 340.00
Now: 306.00 Suggested Duration: 200 Hours
Level: 3
Format: Online
Awarding Organisation: NCFE

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Registration & office address: NCC Resources Ltd, Alexandra Business Park, Prescot Road, St Helens, Merseyside WA10 3TT
VAT Number: 816552330, Company Reg Number: 3133767, UKPRN: 10022731