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Health & Social Care

Understanding Mental Health Level 3 Certificate RQF

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Master mental health care with our Understanding Mental Health Level 3 Certificate. This essential course is for anyone eager to expand their knowledge in supporting individuals facing mental health challenges.

Through a structured curriculum, delve into the critical aspects of mental health, including legal frameworks, policy implications, and effective service delivery models. Gain in-depth knowledge on duty of care, promoting mental well-being, and understanding the various mental health conditions. Ideal for enhancing personal insights or advancing professionally. 

Qualification Title: TQUK Level 3 Certificate in Understanding Mental Health Care (RQF)
Qualification Number: 601/4647/3
Total Credits: 20
UCAS Points: 8

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Level 3 / TQUK RQF / PI138

Buying options

Special offer
Online study
Paper study
Online study
Pay in full
Pay monthly
Pay in full

over 12 months and £ deposit

over 12 months and £ deposit


Course summary


Expert Tutoring

12 months tutor support


24hr Access to

Course, assignments & tutor



Fully accredited course


NUS Card Eligibility

Enjoy student discounts

Course introduction

Eligible for an NUS TOTUM Student card with this course.

Our Level 3 Certificate in Understanding Mental Health targets anyone eager to learn more about mental health. It also aims to help those wanting to support people with mental health challenges. Given that one in four people face mental health issues each year, this course benefits both professionals and individuals alike.

This course caters to those who play a supportive role to individuals with mental health problems. Employed individuals will find it ideal, and its knowledge-based structure actively welcomes those not currently in the workforce.

Careers With Our Understanding Mental Health Level 3 Certificate

Enrolling in this course can help with professional development, certification, and career advancement. This resource plays a pivotal role for anyone committed to making a difference in the field of mental health care.

Qualification Title: TQUK Level 3 Certificate in Understanding Mental Health Care (RQF)
Qualification Number
: 601/4647/3
Total Credits:
UCAS Points: 8

Required knowledge

The great news is that you don’t require any previous knowledge to study this course. Whether you currently work in an industry alongside people with mental health conditions or are new to this area this programme, or any of our mental health courses, will assist you with your personal development.


The course is assessed through a series of tutor marked assignments. The learner will be required to complete an assignment at the end of each module. Once all assignments have been passed the course will be passed over to moderation for completion.

Awarding organisation

Training Qualification UK are one of the newest, most dynamic awarding organisations in the industry, seeking to bring a fresh approach and excellent service to training providers, colleges and learners. TQUK qualifications are designed by leading professionals and delivered to centres and learners with integrity and compliance in mind. TQUK have rigorous quality assurance controls and procedures in place and are committed to maintaining the highest standards of customer service, qualification delivery and assessment.

TQUK are fully approved as an awarding organisation by Ofqual and award RQF courses in a number of sectors. RQF courses have various credits values which can be applied to the National Credit Transfer System. TQUK accredit courses which are developed by industry experts and work hand in hand with organisations ensuring the calibre and worth of courses provided.

Course units

Unit 1: Understand the legal, policy and service framework in mental health
Unit 2: Principles for implementing duty of care in health, social care or children’s and young people’s settings
Unit 3: Understand mental well-being and mental health promotion
Unit 4: Understand mental health problems
Unit 5: Understand mental health interventions
Unit 6: Understand care and support planning and risk management in mental health

Learner support

Each learner will be assigned a personal tutor who will be on hand to answer any questions you may have throughout the duration of your studies. The learner will have access to 12 months tutor support via mail and email.


What does NCC stand for?

NCC originally stood for the National Consortium of FE (Further Education) Colleges. This brought together the FE Colleges to achieve the best provision. Regular national meetings were attended by both Colleges and Government agencies who funded them. This was very helpful to them both to best deliver training to their students.

For more than 25 years NCC has supplied FE Colleges with learning materials as well as student marketing.

NCC now specialise in online training of a very high quality to students both self-funded, paid for by schools, employers and training providers.

What is distance learning?

Distance learning is the most flexible and convenient approach to studying. There is no need for you to attend college and you can study anytime, anyplace, anywhere that fits in with your lifestyle. Distance learning programmes are ideal for people who may have a job, family commitments, or any other commitment that won’t allow them time off to study.

What is the difference between the online and paper versions of courses?

Both our online and paper courses are completed via an online learning portal (LMS) which you can access after you receive your login details by email. Please ensure that you check your junk email if you do not receive your login details within 48 hours.

All learners will submit their assignments, receive feedback and correspond with their tutor directly through the LMS. If you require help from our support team, then simply email [email protected].

If you opt for the online course, you will not receive any course materials through the post. Everything is available via the LMS.

If you opt for the paper version, you are simply paying for a study book to be printed and posted to your home, or place of work. You will use this book as a reference guide, but you will still be required to upload your assignments and correspond with your tutor via the LMS.

If you are unable to access our online LMS, we do have alternative options available, so please email [email protected] in order to request further support.

What do I need to do to get started?

We recommend that you choose a course that will interest you and help you to achieve your ambitions. If you would like some advice, or further information, contact us here or dial 0333 3445 690.

To purchase a course, simply click on the ‘Buy now’ button against your chosen course and follow the on screen instructions. Alternatively if you would prefer to purchase the course over the phone, call 0333 3445 690 and speak to one of our expert course advisors.

How much will it cost?

The cost largely depends on the type and size of the course. The course cost is determined by the expenses associated with its provision, taking into consideration the course's size and complexity, development costs, the presence of a study materials, and the level of tutor support required. Some courses also necessitate additional in-person assessments by assessors, which incur additional expenses and consequently affect the course's cost.

All prices are clearly stated on the course description page and will always be displayed prior to you committing to purchase a course.

Please note that there may be additional fees required should your course require an external invigilated assessment, such as A Levels, ICB qualifications etc. To clarify, please speak to a course advisor.

How do I enrol?

Once you've chosen your course, you have two options for enrolment:

  1. You can purchase the course online by clicking the "Buy now" button, which will enrol you automatically.
  2. Alternatively, you can call our helpline at 0333 3445 690, and our expert course advisors will assist you in signing up for the course and arrange for the delivery of any requested additional learning materials to your address.

All courses are available to purchase in full or via affordable monthly payments over 12 months. A £29 non-refundable deposit is required for monthly payments, and you will be required to set up a monthly direct debit.

We do not require you to complete a credit check to sign up for monthly payments.

How quickly will I receive my course materials?

We guarantee that you will receive any course materials ordered within 5 working days of registering, but for many of our courses it may take no more than 48 hours.

The course materials are always sent to you via a tracked courier service, to ensure that you receive your study book within our stated period.

Do I need any additional books or equipment to do my course?

All the relevant information required to complete your course is available via the LMS. Additional research via the internet is encouraged, depending on the level you are working at, to bolster knowledge of the subject area.

There is no requirement to purchase any additional materials.

What support will I receive?

You will have access to a dedicated personal tutor whom you can contact through the Learning Management System (LMS) for assistance and guidance on any course-related matters. Your tutor will only initiate contact in response to your messages. If you encounter any difficulties reaching your tutor, please don't hesitate to email us at [email protected]

Many courses require you to submit work to your tutor during the period of study, and your tutor will assess your work and provide feedback to you within 10 working days. Your tutor is available to you as much as you need them.

Please note that the course includes tutor support for a duration of 12 months. If you require additional time, please inform us, and we will make every effort to provide you with an option for a paid extension, if feasible, to assist you in completing your course.

Please be aware that our tutors are actively assisting multiple learners, and to ensure they are not inundated with excessive workloads, we have implemented a policy limiting learners to submitting a maximum of three units of work for evaluation at any given time. We recommend that you upload your completed units as you finish them. This way, you can benefit from your tutor's feedback to enhance your future assignment submissions.

How long will it take for my work to be marked by my tutor?

Your work will be marked and feedback returned to you within 10 working days after submission. This is because our tutors are required to provide detailed, considered feedback to our learners that may take a while to formulate. We find that by working this way, our learners actually complete their course in less time, as they rarely need to submit an assignment more than twice.

Whilst it is possible to submit multiple assignments at the same time, we advise that our learners submit only one at a time. We want our learners to develop as they progress through their course, and find this is best achieved when a student embarks on a new module having taken into account tutor feedback from the previous submission.

Kindly note that our tutors are currently supporting multiple learners simultaneously. In order to maintain a balanced workload for them, we have established a policy that restricts learners to submitting a maximum of three units of work for evaluation at any given time.

How long should it take to complete a course?

Depending on the course you have chosen, and the amount of time you can commit, it could take from 6 weeks to 12 months to complete your course. Your end of support date is when you need to have your course copmpleted by in order to be able to be certificated, this is usually 12 months from purchase.

The duration of the course is largely down to you. The beauty of home learning is that it allows you complete flexibility to fit your studies around your lifestyle and other commitments. You can dedicate as much, or as little, time as you want to your studies - no one will be chasing you for your work or asking why you haven’t submitted an assignment.

We do strongly recommend, though, that before you purchase a course you assess your ability to commit the necessary time to completing the course in a timeframe that will not leave you losing your motivation.

Will I have to sit an examination?

All of our courses are accredited, so you need to show that you have acquired the knowledge to pass the course – this may involve sitting an examination, but it depends on the course you have chosen.

Some courses require you to be continually assessed throughout the course, while others may require an end of course exam or assignment (which may be completed at home) to be submitted to your tutor.

Certain types of qualifications, A-levels and GCSEs for example, do require you to sit invigilated exams at a registered test centre. You will need to organise and pay for the examinations yourself, however full details of what you need to do will be available from the centre who are delivering the qualification.

If in doubt, please email [email protected], NCC can then discuss or put you in touch directly with the course provider.

Will I receive a qualification when I complete the course?

All of our courses are accredited and you will receive a certificate upon successful completion of the course.

For more information about this please see the section of the website that details how awarding bodies work and what the different types of qualifications are:

Can I take more than one course at a time?

Yes, you can take as many courses as your time allows, but we would recommend that you clearly evaluate how much time you can commit to your courses of study.

The good news is that if your circumstances change you can always take a limited break and come back to your studies to save your paid for support.

If you decide to enrol on more than one course at the same time, speak to our enquiries team for any bundle deals or offers.

Can I study from outside the UK?

Certainly, in most instances, there are no geographical constraints on where you can undertake your studies. However, it's important to note that specific courses may be subject to geographical limitations imposed by the Awarding Organisation, and these restrictions will be clearly stated in the course description.

You just need to be aware that all tutors are based in the UK and work may need to be submitted to them via post, although in most cases e-mail can be used.

Where the course requires that you sit an invigilated exam at a test centre, there are many exam centres outside of the UK. However, we would advise that you check with us before purchasing one of these courses if you want to study from abroad.

What if I’ve chosen the wrong course?

If, after receiving the course, you decide it isn’t the right course for you, you may return the materials within 14 days, provided you have not yet submitted any coursework for evaluation. Please note that you will be responsible for covering the return shipping costs. We will refund your payment, minus a non-refundable deposit of £29. Additionally, you have the option to select an alternative course that better matches your goals and aspirations.

For any help on cancelling your course please email [email protected], we will only deal with cancellation enquiries via email.

What is a Totum Card?

Totum is the new brand for UK student cards and replaces the old NUS student card. NCC students are eligible to sign-up for the Totum card where applicable, giving access to a multitude of retail, food and travel special discounts. For more information, you can visit their website:

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Over 20 years' experience in adult education

Unlimited assignment submissions during the course

Industry recognised and accredited courses

Interest-free payment plans for up to a year


Reviews from learners who completed...

Understanding Mental Health Level 3 Certificate RQF

M Byrne

“Provides a needed service with a…”

Provides a needed service with a fantastic variety of courses with pay-monthly options available! A brilliant way to learn.

Matthew Fletcher

M Byrne

“Would 100% recommend NCC Home Learning”

After searching many, many company's offering online courses I almost gave up and got disheartened by it. Most company's charge a ridiculous amount of money and if you want to pay in instalments you more than likely have to pay over £100 extra for their fee costs. I gave it one last chance to find a course I wanted to study and I stumbled onto NCC Home learning. I thought this is to be good to true offering loads of subjects prices are very reasonable and no fee on instalments for my course! I was shocked so I signed up and within a week I received my course modules and few days later a tutor. Quick and Responsive!!

It's hard to find the motivation to study from home when I'm working full time, I'm a wife, own a house, battling my own demons of depression and having dyslexia. But each module kept me interested and found myself search more and more about mental health. My tutor is amazing and has given feedback on every piece of coursework I have done. The module book is so descriptive and well presented that it is helping me achieve my goal in completing this course. This course has not only helped give me an insight into my own mental health but how I can help other people who are suffering with mental health also.

I would like to say a huge thank you to my Tutor that has been supportive and would like to say a huge thank you to NCC Home Learning without you I wouldn't of been In the job I am in now!. If your looking at starting a course I would 100% recommend NCC Home Learning. It's never to late to learn and also it improves your mental well being. I am already looking at work course to do next as there are so many to chose from. Thanks again!

Vickie Cotton,

M Byrne

“Would certainly recommend NCC”

The feedback I received from Wendy Smith was prompt and instructive.
The correspondence between myself and Shaun Connick was immediate and helpful.
I will consider using NCC Home Learning again and would certainly recommend NCC to my friends.

Jeffrey Smith,

M Byrne

“Would highly recommend to others”

Thank you very much for the support received from my Tutor Wendy Smith. Help me in areas I might of struggled with. I enjoyed the course which is very relevant to my job. Not sure at stage what further education I will be doing. Thanks again, Dave. Would highly recommend to others.

Dave Jones,

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