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Administration & HR

Human Resource Management Diploma Level 4

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Human Resource Management (HRM) Diploma contributes to business success by providing a wide range of activities that are designed to make best use of the key resource of people.

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Level 4 / NCFE Certificate / PI685

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Online study
Paper study
Online study
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over 12 months and £ deposit

over 12 months and £ deposit


Course summary


Course support

12 months expert tutor support


24 hour access

Unlimited Submissions



Fully accredited course


Awarding body


Course introduction

People play an integral part in an organisation. Having the right people with the right skills in your company, will give you a competitive advantage that sets you aside from other rivals. It is a simple and true fact that some organisations fail to recognise the value of its people (its human resource). People are what makes a company successful.

The Human Resource Management course will equip learners with a greater knowledge and understanding of a range of aspects related to this subject. Learners will be required to study a number of modules, all of which will explore a different area of Human Resource Management.

People who are looked after by the company, feel valued, and invested in, are more likely to become loyal and have a long-term career with them. The way in which people are managed plays a big part in how a team will develop, this is done through applying different techniques and approaches. This customised qualification will provide an overview of the main activities of Human Resource Management, which are crucial to the effective management of people in the workplace.

The employees within an organisation are a key source of competitive advantage. They are valuable and are what makes a business successful. The purpose of the programme is to offer an overview of the main tasks of Human Resource Management.

With the right training and skills you could earn on average £25,832 per year to be a HR officer. From developing your skills and building on your experiences you could be earning approximately £59,000 as department manager.

Required knowledge

There is no previous learning knowledge or experience needed to enrol on to this programme. It is openly available to anyone who has an interest in Human Resources and would like to gain a more in depth understanding of this topic.


The Human Resource Management Diploma course assesses students through a range of tutor marked assignments. All of which require you to submit your work to your personal tutor who will review, mark and provide feedback for your work.

Awarding organisation

This customised qualification is endorsed and accredited by NCFE. At the end of this course successful learners will be awarded a certificate of achievement by NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. The course measurable learning outcomes have been benchmarked at Level 4 (using Ofqual's Regulated Qualifications Framework (RQF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.

Course units

  • Module 1: Management and the Role of the HR Department
  • Module 2: Employee Planning, Recruitment & Selection
  • Module 3: Contract of Employment and Employee Induction
  • Module 4: Managing Performance and Employee Appraisal
  • Module 5: Workplace Learning and Employee Development
  • Module 6: Managing People and Developing Relations
  • Module 7: Employee Retention and Commitment
  • Module 8: Employee Absence and Well-being
  • Module 9: Employee Discipline and Grievance
  • Module 10: Termination of Employment

Learner support

Students will be provided with all the learning materials and resources needed to successfully complete this course. You will be provided with an assigned personal tutor who will be on hand to answer any questions or queries you may have.


What is distance learning?

Distance learning is the most flexible and convenient approach to studying. There is no need for you to attend college and, therefore, you can study anytime, any place, anywhere that fits in with your lifestyle. Distance learning programmes are ideal for people who may have a full-time job, or other commitments, that won’t allow them time off to study.

What do I need to do to get started on a course?

You'll need to be able to commit the required time to your studies. We recommend that you choose a course you think will interest you, and help you to achieve your ambitions. If you would like some advice, or further information, please call our helpline free on 0333 3445 690.

To purchase a course, simply click on the ‘Buy now’ button against your chosen course and follow the on screen instructions. Alternatively if you would prefer to purchase the course over the phone, call 0333 3445 690 and speak to one of our expert course advisors.

How does the distance learning/home study method work?

The course operates through a study pack and access to your own personal tutor. Once you have chosen your course we will send you your study pack, which you will be required to work through before completing the course.

Depending on the course you have chosen, you will either be required to complete assignments and submit these for marking as the course progresses and/or be required to sit an end exam. The end exam could be in the form of multiple choice questions, or be an invigilated exam at a registered test centre.

Your completed assignments will need to be sent to your tutor for marking/assessment, you will then receive written feedback and guidance. It may be possible to submit your assignments by email, however you will need to check this with your tutor. Please be aware that your assignments will be maintained by NCCHL for moderation and audit purposes.

These requirements will always be listed on the course description page, so please refer to this for details of what is required for each individual course.

How long should it take to complete a course?

Depending on the course you have chosen, and the amount of time you can commit, it could take from 6 weeks to 12 months to complete your course.

The duration of the course is largely down to you though. The beauty of home learning is that it allows you complete flexibility to fit your studies around your lifestyle and other commitments. You can dedicate as much, or as little, time as you want to your studies - no one will be chasing you for your work or asking why you haven’t submitted an assignment.

We do strongly recommend, though, that before you purchase a course you assess your ability to commit the necessary time to completing the course in a timeframe that will not leave you losing your motivation.

How quickly will I receive my course material?

We guarantee that you will receive your course materials within 5 days of purchase, but for many courses we would anticipate that you will have to wait no more than 48 hours.

The course materials are always sent to you via a tracked courier service, to ensure that you receive your study pack within our stated period.

How much will it cost?

The cost is largely dependent on the type of the course. The longer the course is the higher the cost will be, due to the size of the study pack and the nature of the qualification.

All prices are clearly stated on the course description page and will always be displayed prior to you committing to purchase a course.

Please note that there may be additional fees required should your course have an external assessment, such as A Levels, ICB qualifications etc. To clarify, please speak to a course advisor.

What support will I receive?

You will be allocated your own personal tutor who can be contacted via e-mail, telephone, fax or post for help and advice on any aspect of the course.

Many courses require that you submit work to your tutor during the period of study and your tutor will assess your work and pass comments back to you. Your tutor is available to you as much as you need them.

Please be aware that officially the tutor support provided with the course is for a period of 12 months, although if you need longer let us know and we’ll endeavour to extend that.

Will I have to sit an examination?

All of our courses are accredited, so you need to show that you have acquired the knowledge to pass the course – this may involve sitting an examination, but it depends on the course you have chosen.

Some courses require you to be continually assessed throughout the course, while others may require an end of course exam or assignment (which may be completed at home) to be submitted to your tutor.

Certain types of qualifications, A-levels and GCSEs for example, do require you to sit an invigilated exams at a registered test centre. You will need to organise and pay for the examinations yourself, however full details of what you need to do will be available from the centre who are delivering the qualification.

If in doubt, please email ‘’, NCC can then discuss or put you in touch directly with the course provider.

Can I study from outside the UK?

Yes, there are no geographical limits to where you can study.

You just need to be aware that all tutors are based in the UK and work may need to be submitted to them via post, although in most cases e-mail can be used.

Where the course requires that you sit an invigilated exam at a test centre, there are many exam centres outside of the UK. However, we would advise that you check with us before purchasing one of these courses if you want to study from abroad.

Will I receive a qualification when I complete the course?

All of our courses are accredited and you will receive a certificate upon successful completion of the course.

For more information about this please see the section of the website that details how awarding bodies work and what the different types of qualifications are.

Can I take more than one course at a time?

Yes, you can take as many courses as your time allows. But we would recommend that you clearly evaluate how much time you can commit to your courses of study.

The good news is though that if your circumstances change you can always take a break and come back to your studies.

Additionally, discounts are available if you buy more than one course at the same time.

How long will it take for my work to be marked by my tutor?

Your work will be marked and feedback returned to you within 12 working days after submission. This is because our tutors are required to provide detailed, considered feedback to our learners that may take a while to formulate. We find that by working this way, our learners actually complete their course in less time, as they rarely need to submit an assignment more than twice.

Whilst it is possible to submit multiple assignments at the same time, we advise that our learners submit only one at a time. We want our learners to develop as they progress through their course, and find this is best achieved when a student embarks on a new module having taken into account tutor feedback from the previous submission.

Do I need any additional books or equipment to do my course?

No, we provide everything you need to pass your course.

How do I enrol?

Once you have chosen your course, you can either purchase the course online which will enrol you, or you can call our helpline on 0333 3445 690 who will sign you up for the course and arrange to have all your learning materials sent to you.

What if I’ve chosen the wrong course?

If, after receiving the course, you decide it isn’t the right course for you, you can simply return the goods within 14 days and we will send your money back in full for the majority of courses (excluding postage and packaging) or you can choose another course that you feel would suit your needs and ambitions better.

What is the difference between the online and paper versions of courses?

Our online courses are completed through our online learning system after receiving login and access instructions. You will not receive any course materials through the post. The paper based version is posted out in a binder to your home or place of work and requires completion of a portfolio of work that is submitted to your tutor for marking.

Where can I find your Equality and Diversity Policy?

All NCC policies and procedures can be provided on request from NCC directly by emailing or calling 0333 3445 690.

Can reasonable adjustments be made to help reduce the effects of a disability or difficulty that may place me at a disadvantage?

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the candidate at a substantial disadvantage in the assessment situation. Reasonable adjustments must not affect the integrity of what needs to be assessed, but may involve:

Changing standard assessment arrangements, for example allowing candidates extra time to complete the assessment activity Adapting assessment materials, such as providing materials in Braille Providing access facilitators during assessment, such as a sign language interpreter or a reader Re-organising the assessment room, such as removing visual stimuli for an autistic candidate.

Reasonable adjustments are approved or set in place before the assessment activity takes place; they constitute an arrangement to give the candidate access to the assessment activity. The use of a reasonable adjustment will not be taken into consideration during the assessment of a candidate’s work.

Awarding organisations and centres are only required by law to do what is ‘reasonable’ in terms of giving access. What is reasonable will depend on the individual circumstances, cost implications and the practicality and effectiveness of the adjustment. Other factors, such as the need to maintain competence standards and health and safety, will also be taken into consideration.

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Reviews from learners who completed...

Human Resource Management Diploma Level 4

M Byrne

“Very helpful & easy sign up”

Excellent communication & helpful with all queries, easy to sign up and register. Plenty of information

Katie ,

M Byrne

“Very easy to enrol online”

Very easy to enrol online and from a previous experience with an NCC course, they are very helpful.

Claire Louise Bailey,

M Byrne

“Excellent course”

Excellent course, I am very pleased with the course and the support and feedback received from my tutor.

Haydee Santacruz,

M Byrne

“Enjoyed every minute”

I enjoyed every minute of the course there is only 1 small situation and that is a little more detailed information about how the assessments are required to laid out.

Charlotte Bugg,

M Byrne

“A very happy & satisfied student”

Before I signed on I was a bit hesitant to do a home based course but that soon changed once I received my course material, which in fact arrived rather quickly. The instructions, the course material along with the affordable pricing just made joining NCC so much easier. I have had exceptional student support from the college. Sally has always been very helpful and my tutor (Helen O'Byrne) has really helped me along with the course.
I highly recommend NCC to anyone wanting to do a home based course and I will most definitely be doing more courses through this organisation. Thank you guys for your super service :)


M Byrne

“Very impressed”

I have been very impressed by everything NCC has done to assist me so far. I have completed the Law diploma and currently part way through the Human Resources diploma.

The level of support and promptness of marking is second to none and I would highly recommend to anyone that they use NCC.

I cannot fault anything about this company. I have come up against the end of my package dates on a number of occasions due to work commitments and the admin team have been more than helpful in extending the end date of my course.

I will definitely be using them again!!

Anita Batstone,

M Byrne

“Highly Recommend NCC”

I find the course very interesting, the support from Sally Swift and Helen O Byrne is unbelievable They are really great to communicate with, they answer your emails within a hour - it's great support.
I thought it would be difficult as it is my first home study but I am really enjoying it can't wait to finish the course and hopefully take up another course with NCC.

Susie Fagan,

M Byrne

“Thanks for the feedback!”

I would like to thank both Helen and Sally for all of their support and feedback over the last year.

Kelly Ellis,

M Byrne

“Thoroughly enjoyed the course”

I thoroughly enjoyed doing this course, and although I have experience I still found some of the learning challenging which was pleased with. My only criticism is that I was unsure how to set out the assignment - a report? What type? How to structure it? What was expected? It was also unclear as if I should include a bibliography or not.
Otherwise I am happy with the course and will look into doing something else.

Andrea Pattison,

M Byrne

“Useful feedback”

It would be nice to receive a call from the tutor to introduce themselves at the beginning of the course. It is easier to contact someone if a relationship is in place. It would also be beneficial to know, to which level we have passed a module. Although the written feedback is useful, but it would be easier to know if one module has passed and if an assignment was very good. The course was very good and useful. I enjoyed it.


M Byrne

“Content and activities are good”

The content is good, good activities. Tutor feedback is very constructive. If it would be further reading, case studies attached to end on each module, it would be great.

Erika Gombos,

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