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Credit Control and Debt Management

Level 3 / ABC Awards / SH200

The Credit Control and Debt Management programme is designed for people who wish to gain an understanding of principles and practice of controlling credit and managing debt in commercial organisations.

choose your options...

paper course

pay in full

monthly payments

WAS £270.00

NOW £202.50 or only £100.00 initial deposit

course duration: 60 hrs

study type: paper

Course Description

The ABC Level 3 Credit Control and Debt Management course describes the methods of controlling credit, investigates methods of credit checking, examines the use of the course and debt management agencies in recovering debt and describes how to collect debt by letter and telephone.

Our aim is to provide you with the best deal available, therefore registration fee, certification fee and full tutor support is included in the course price for you.

Modules

Unit 1 – Credit Control
Credit
Is my customer credit worthy?
Credit control routines
Debt recovery through the courts
Statutory demands, Insolvency and Bankruptcy
VAT and Tax relief for Bad debts


Unit 2 – Debt Management Agencies
Credit checking agencies
Factoring companies
Specialist Legal Services
The Courts
Debt Collection Agents


Unit 3 – Communication
Telephone Communication
Written Communication
How to deal with customer responses

Previous Knowledge

The good news is that no prior learning knowledge or experience is essential to take this course. This course is openly available to anyone wishing to learn more about debt management and would like to take part in a highly rewarding home study course. You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with full tutor support.

Assessment

Each element is followed by a written assignment, which is submitted and marked by your tutor. There is no external examination required.

Awarding Organisation

At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).

The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means that Kendal Publishing has undergone an external quality check to ensure that the organisation and the courses it offers meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end, the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involves in successful completion by the learner.

The course itself has been designed by Kendal Publishing to meet specific learners’ or employers’ requirements. ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met. A regular review of courses is carried out as part of the endorsement process.

Support

You will be provided with comprehensive materials designed to provide you with everything required to complete your course of study. You will have your own dedicated tutor who will guide you through your course work and answer any questions you may have. Additionally our Help Desk will provide you with any practical advice by email or phone.

course description

Course Description

The ABC Level 3 Credit Control and Debt Management course describes the methods of controlling credit, investigates methods of credit checking, examines the use of the course and debt management agencies in recovering debt and describes how to collect debt by letter and telephone.

Our aim is to provide you with the best deal available, therefore registration fee, certification fee and full tutor support is included in the course price for you.

previous knowledge required

Previous Knowledge

The good news is that no prior learning knowledge or experience is essential to take this course. This course is openly available to anyone wishing to learn more about debt management and would like to take part in a highly rewarding home study course. You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with full tutor support.

assessment

Assessment

Each element is followed by a written assignment, which is submitted and marked by your tutor. There is no external examination required.

support

Support

You will be provided with comprehensive materials designed to provide you with everything required to complete your course of study. You will have your own dedicated tutor who will guide you through your course work and answer any questions you may have. Additionally our Help Desk will provide you with any practical advice by email or phone.

modules

Modules

Unit 1 – Credit Control
Credit
Is my customer credit worthy?
Credit control routines
Debt recovery through the courts
Statutory demands, Insolvency and Bankruptcy
VAT and Tax relief for Bad debts


Unit 2 – Debt Management Agencies
Credit checking agencies
Factoring companies
Specialist Legal Services
The Courts
Debt Collection Agents


Unit 3 – Communication
Telephone Communication
Written Communication
How to deal with customer responses

awarding organisation

Awarding Organisation

At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).

The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means that Kendal Publishing has undergone an external quality check to ensure that the organisation and the courses it offers meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end, the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involves in successful completion by the learner.

The course itself has been designed by Kendal Publishing to meet specific learners’ or employers’ requirements. ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met. A regular review of courses is carried out as part of the endorsement process.