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Teaching

Teaching Business English Diploma

This Quality Assured Level 3 Diploma course is aimed at providing the necessary instruction for Teaching Business English.
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Level 3 / ABC Awards / ODL98

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over 12 months and £ deposit

over 12 months and £ deposit

Course summary

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Course support

12 months expert tutor support

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24 hour access

Immediate start

qualification

Accreditation

Fully accredited course

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Awarding body

ABC Awards

Course introduction

The course will particularly appeal to those English as a Foreign Language (EFL) teachers who require a secondary skill teaching English at the business level to overseas Corporate Executives. It will move a step forward compared to a standard English teaching course. It will cover more technical business terminology and language, and display how it used in the real business context. Materials can be studied online or students have the option to have the printed materials delivered for an additional charge of £65. 

The course consists of ten modules and ends with an online examination. 

Course Content: 

Module 1 - Introduction to Business English  

This Unit is a foundation course to the entire Diploma. It introduces the Concepts of Business English and focuses upon the following elements:

    * Why do we need to teach Business English
    * Who requires Business English
    * The market demand for Business English
    * What concepts are required in Business English
    * Teacher qualities for teaching Business English
    * The methods employed for Teaching Business English
    * Introduction to online teaching
    * Tools for teaching online Business English 

Module 2 - Business Grammar 

Grammar is the system of a language. People sometimes describe grammar as the "rules" of a language; but in fact no language has rules. If we use the word "rules", we suggest that somebody created the rules first and then spoke the language, like a new game. But languages did not start like that. Languages started by people making sounds which evolved into words, phrases and sentences. No commonly-spoken language is fixed. All languages change over time. What we call "grammar" is simply a reflection of a language at a particular time. 

Do we need to study grammar to learn a language? The short answer is "no". Very many people in the world speak their own, native language without having studied its grammar. Children start to speak before they even know the word "grammar". But if you are serious about learning a foreign language, the long answer is "yes, grammar can help you to learn a language more quickly and more efficiently." It's important to think of grammar as something that can help you, like a friend. When you understand the grammar (or system) of a language, you can understand many things yourself, without having to ask a teacher or look in a book. So think of grammar as something good, something positive, something that you can use to find your way - like a signpost or a map. 

Module 2 will focus on those Grammar applications as applicable to business conversation and writing skills. 

Module 3 - Pronunciation Skills 

Reading an English word does not tell you how it is pronounced. For example, the words no and do both end in the letter o. However, no is pronounced like this, and do is pronounced like that. This means that, generally, you have to learn the pronunciation of every word that you're going to use. 

How can you learn the pronunciation of an English word? You can look it up in a dictionary and read about how it is pronounced. Dictionaries tell you about pronunciation through a special system called phonetic transcription. 

Phonetic transcriptions are written in a phonetic alphabet. The most popular phonetic alphabet is the International Phonetic Alphabet (IPA). 

Different kinds of English have different pronunciation. For example, the pronunciation (the accent) in British English is different from the pronunciation in American English. 

You have a choice between British English and American English, because these are the most important kinds of English in the world. Which one should you choose? Probably the kind that you like the most. Whether you choose British or American pronunciation, people will understand you wherever you go. Of course, you don't have to decide: you can learn to speak both kinds of English.

Module 3 concentrates on pronunciation skills focused within business conversation pieces. 

Module 4 - Grammar Translation 

The grammar-translation method of foreign language teaching is one of the most traditional methods, dating back to the late nineteenth and early twentieth centuries. It was originally used to teach 'dead' languages (and literatures) such as Latin and Greek, and this may account for its heavy bias towards written work to the virtual exclusion of oral production. Indeed, the emphasis on achieving 'correct' grammar with little regard for the free application and production of speech is at once the greatest asset and greatest drawback to this approach. 

The major characteristic of the grammar-translation method is, precisely as its name suggests, a focus on learning the rules of grammar and their application in translation passages from one language into the other. Vocabulary in the target language is learned through direct translation from the native language. 

Module 5 - Conversational English 

English is the international language! 85% of the Internet is in English, three quarters of the world's mail is written in English, and it is the official language of the Olympic games! The World Trade Organization debriefs, meets, and publicizes in English, even if the representatives are from countries where English is not the native language. These are among the many reasons why adult learners abroad need ESL teachers like you. This is your opportunity to teach the future leaders and business innovators of tomorrow how to effectively communicate on an international level.

This course is aimed at teaching you those business conversational skills in order to carry out work related assignments in business English. The emphasis is based upon teacher training in order to conduct business conversational skills. This examines different methods of delivery from the internet, formal class teaching to conducting business assignments as a language expert in order to teach Executives English Language conversation skills 

Module 6 - Vocabulary

This section will list some of the most common words and phrases in thirteen different business areas, together with financial terms in British and American English. 

    * Advertising
    * Banking
    * Company Structure
    * Contracts
    * Employment
    * Import-Export
    * Insurance
    * Law
    * Marketing
    * Meetings
    * Money
    * Presentations
    * Selling
    * Financial Terms (British/American) 

The emphasis of this course is to assist the Business English Teacher in getting started in building up a business English vocabulary. The objective being to teach technique and purpose. We will examine methods of building this library and getting additional information for work related assignments. 

Module 7 - The Lexical Approach 

The lexical approach makes a distinction between vocabulary traditionally understood as a stock of individual words with fixed meanings and lexis, which includes not only the single words but also the word combinations that we store in our mental lexicons. Lexical approach advocates argue that language consists of meaningful chunks that, when combined, produce continuous coherent text, and only a minority of spoken sentences are entirely novel creations. 

In the lexical approach, lexis in its various types is thought to play a central role in language teaching and learning. Teaching should be based on the idea that language production is the piecing together of ready-made units appropriate for a particular situation. Comprehension of such units is dependent on knowing the patterns to predict in different situations. Instruction, therefore, should center on these patterns and the ways they can be pieced together, along with the ways they vary and the situations in which they occur.

Activities used to develop learners' knowledge of lexical chains include the following: 

    * Intensive and extensive listening and reading in the target language.
    * First and second language comparisons and translation carried out chunk-for-chunk, rather than word-for-word aimed at raising language awareness.
    * Repetition and recycling of activities, such as summarizing a text orally one day and again a few days later to keep words and expressions that have been learned  active.
    * Guessing the meaning of vocabulary items from context.
    * Noticing and recording language patterns and collocations.
    * Working with dictionaries and other reference tools.
    * Working with language corpuses created by the teacher for use in the classroom or accessible on the Internet as such as the British National Corpus. 

The eclectic approach is based on a foundation of three principles: 

   1. Successful learners focus on language performance, not classroom study.
   2. On-the-job English needs should drive classroom learning and independent study. Learners receive immediate business results, because most learning is preparation for actual performance events in presentations, meetings, research, professional
   3. Active - Our constructivist method development, email, etc.
   4. Successful learners are active, autonomous, and accountable focuses on "learning by doing" with English.
   5. Autonomous - The focus on substance learning (learning how to learn) gives clients the tools to take charge of their own learning. So teachers can do more coaching, and less lecturing.
   6. Accountable - Enabling clients design and manage their own program, which establishes measurable goals and timetables to keep progress on track.
   7. Successful learners use multiple channels. 

Most language learning consists of a teacher, classroom, and book. In contrast, business English teaching focuses on a wide range of channels that correspond to individual learning styles, such as blogs, peer learning, white papers, webconferencing, podcasts, cable TV, wikis, discussion groups and forums, e-learning, in addition to working with a teacher. 

Module 8 - Teaching Receptive Skills 

Listening to and understanding speech involves a number of basic processes, some depending upon linguistic competence, some depending upon previous knowledge that is not necessarily of a purely linguistic nature, and some depending upon psychological variables that affect the mobilization of these competence and knowledge in the particular task situation. The listener must have a continuous set to listen and understand, and as he hears the utterance, he may be helped by some kind of set to process and remember the information transmitted. His linguistic competence enables him, presumably, to recognize the formatives of the heard utterance, i. e. , to dissect out of the wave form of the morphemes, words, and other meaning-bearing elements of the utterance. <p >This Module will teach receptive skills, within the context of Business English. Focusing primarily on listening and reading skills.

Module 9 - Business Meetings and Presentations 

The course will examine how to conduct both Business Meetings and carry our presentations using effective Business English. The emphasis will be on providing the teacher with the skills and techniques to enable instruction to improve the quality of both meeting materials and presentations. Example:-
Business Meetings:

    * Have an Agenda: Outline ahead of time what points will be covered in the meeting. Write it out, and distribute it to participants ahead of time. This will help avoid the "chasing of rabbits," and help participants be more prepared for the meeting.
    * Follow the Agenda: This sounds very elementary, but you'd be surprised by the number of people who take the time to create an agenda, and then totally disregard the agenda during the meeting.
    * Limit the Agenda to Three Points or Less: Ask yourself, "What are the three most important things we need to cover in the meeting?" Limit the agenda to these three points. The rest of the things you wanted to cover, by definition, weren't really that important anyway, so why waste everyone's time?

Set a Time Limit: I would suggest setting the time limit for the meeting to be no longer than 30-minutes. In future meetings, shorten the time by five minutes until the time limit is 15-minutes or less. The leader of the meeting will become much more efficient, and the participants will become much more focused as well. When the time limit is up, end the meeting. You may not get to cover every single thing that you wanted to the first couple of time you try this, but within a short time, you will find that the major information points are being discussed and decisions are being made very efficiently. Encourage Participation from Everyone, but don't Force Them: Instead of going around the table and asking for opinions or input, just ask a question and let people volunteer their answers. There will be times during any meeting that each person will "phase out". If we call on every person, it wastes time, and puts people on the spot. Other ways of encouraging participation is to just ask a question, and after someone answers, say something like, "Good, let's hear from someone else." If there are people in your meeting who rarely speak, instead of calling on them directly, you might say something like, "I value the opinion of each of you, does anyone else have something to add." Then, just look at the person you want to hear from. If he or she has something to say, he or she will say it if encouraged in this way. If he or she doesn't, then you haven't embarrassed the person.

Required knowledge

No previous knowledge or experience is essential to study this course.

Assessment

Final online multiple choice examination counts for 100% of the final grade. Throughout the course there are ten SAPs (coursework) and a thesis. The course clearly states that this is not mandatory to complete as it has no bearing on the final grade. We do suggest that students complete these as this will not only assist them in examination preparation but also will give the student the skill set should they wish to continue their studies (continuous professional development) at a higher level.

Awarding organisation

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and a Learner Unit Summary (which lists the details of all the units the learner has completed as part of the course). 

The course has been endorsed under the ABC Awards Quality Licence Scheme. This means that Oxford Learning College has undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. 

The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

 The course itself has been designed by Oxford Learning College to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

Course units

Module 1: Introduction to Business English
Module 2: Business Grammar
Module 3: Pronunciation Skills
Module 4: Grammar Translation
Module 5:Conversational English
Module 6: Vocabulary
Module 7: The Lexical Approach
Module 8: Teaching Receptive Skills
Module 9: Business Meetings and Presentations

Learner support

12 Months Tutor Support. Tutors are available to answer student questions relating to course materials and to comment on the assignments that are sent in to state how well students have understood the unit content.

FAQs

What is distance learning?

Distance learning is the most flexible and convenient approach to studying. There is no need for you to attend college and, therefore, you can study anytime, any place, anywhere that fits in with your lifestyle. Distance learning programmes are ideal for people who may have a full-time job, or other commitments, that won’t allow them time off to study.

What do I need to do to get started on a course?

You need to be able to commit your time to the course. To help you understand the commitment needed, each of the course descriptions estimates the amount of time it will take you to complete the course. This is based on an average study period of approximately 10 hours per week.

It is best to choose a course you think will interest you, and help you to achieve your ambitions. If you would like some advice, or further information, please call our helpline free on 0333 3445 690.

To purchase a course, simply click on the ‘Buy Now’ option against your chosen course and follow the on screen instructions. Alternatively if you would prefer to purchase the course over the phone or by post, call our helpline free on 0333 3445 690.

How does the distance learning/home study method work?

The course operates through a study pack and access to your own personal tutor. Once you have chosen your course we will send you your study pack, which you will be required to work through before completing the course.

Depending on the course you have chosen, you will either be required to complete assignments and submit these for marking as the course progresses and/or be required to sit an end exam. The end exam could be in the form of multiple choice questions, or be an invigilated exam at a registered test centre.

Your completed assignments will need to be sent to your tutor for marking/assessment, you will then receive written feedback and guidance. It may be possible to submit your assignments by email, however you will need to check this with your tutor. Please be aware that your assignments will be maintained by NCCHL for moderation and audit purposes.

These requirements will always be listed on the course description page, so please refer to this for details of what is required for each individual course.

How long should it take to complete a course?

Depending on the course you have chosen, and the amount of time you can commit, it could take from six weeks to nine months to complete your course.

The duration of the course is largely down to you though. The beauty of home learning is that it allows you complete flexibility to fit your studies around your lifestyle and other commitments. You can dedicate as much, or as little, time as you want to your studies - no one will be chasing you for your work or asking why you haven’t submitted an assignment.

We do strongly recommend, though, that before you purchase a course you assess your ability to commit the necessary time to completing the course in a timeframe that will not leave you losing your motivation.

How quickly will I receive my course material?

We guarantee that you will receive your course materials within 5 days of purchase, but for many courses we would anticipate that you will have to wait no more than 48 hours.

The course materials are always sent to you via a tracked courier service, to ensure that you receive your study pack within our stated period.

How much will it cost?

The cost is largely dependent on the size of the course. The longer the course is the higher the cost will be, due to the size of the study pack and the nature of the qualification.

All prices are clearly stated on the course description page and will always be displayed prior to you committing to purchase a course.

Please note that postage and packaging is charged in addition to the course price.

What support will I receive?

You will be allocated your own personal tutor who can be contacted via e-mail, telephone, fax or post for help and advice on any aspect of the course.

Many courses require that you submit work to your tutor during the period of study and your tutor will assess your work and pass comments back to you. Your tutor is available to you as much as you need them.

Please be aware that officially the tutor support provided with the course is for a period of 12 months, although if you need longer let us know and we’ll endeavour to extend that.

Will I have to sit an examination?

All of our courses are accredited, so you need to show that you have acquired the knowledge to pass the course – this may involve sitting an examination, but it depends on the course you have chosen.

Some courses require you to be continually assessed throughout the course, while others may require an end of course exam or assignment (which may be completed at home) to be submitted to your tutor.

Certain types of qualifications, A-levels and GCSEs for example, do require you to sit an invigilated exam at a registered test centre. You will need to organise the examination yourself, however full details of what you need to do will be included in your study pack.

The details of what sort of exam/assignment (if any) is required for a course will be stated on the course description page, so please check these for full details.

Can I study from outside the UK?

Yes, there are no geographical limits to where you can study.

You just need to be aware that all tutors are based in the UK and work may need to be submitted to them via post, although in most cases e-mail can be used.

Where the course requires that you sit an invigilated exam at a test centre, there are many exam centres outside of the UK. However, we would advise that you check with us before purchasing one of these courses if you want to study from abroad.

Will I receive a qualification when I complete the course?

All of our courses are accredited and you will receive a certificate upon successful completion of the course.

For more information about this please see the section of the website that details how awarding bodies work and what the different types of qualifications are.

Can I take more than one course at a time?

Yes, you can take as many courses as your time allows. But we would recommend that you clearly evaluate how much time you can commit to your courses of study.

The good news is though that if your circumstances change you can always take a break and come back to your studies.

Additionally, discounts are available if you buy more than one course at the same time.

How long will it take for my work to be marked by my tutor?

Your work will be marked and feedback returned to you within 12 working days after submission. This is because our tutors are required to provide detailed, considered feedback to our learners that may take a while to formulate. We find that by working this way, our learners actually complete their course in less time, as they rarely need to submit an assignment more than twice.

Whilst it is possible to submit multiple assignments at the same time, we advise that our learners submit only one at a time. We want our learners to develop as they progress through their course, and find this is best achieved when a student embarks on a new module having taken into account tutor feedback from the previous submission.

Do I need any additional books or equipment to do my course?

No, we provide everything you need to pass your course.

How do I enrol?

Once you have chosen your course, you can either purchase the course online which will enrol you, or you can call our helpline on 0333 3445 690 who will sign you up for the course and arrange to have all your learning materials sent to you.

What if I’ve chosen the wrong course?

If, after receiving the course, you decide it isn’t the right course for you, you can simply return the goods within 14 days and we will send your money back in full for the majority of courses (excluding postage and packaging) or you can choose another course that you feel would suit your needs and ambitions better.

What is the difference between the online and paper versions of courses?

Our online courses are completed through our online learning system after receiving login and access instructions. You will not receive any course materials through the post. The paper based version is posted out in a binder to your home or place of work and requires completion of a portfolio of work that is submitted to your tutor for marking.

Where can I find your Equality and Diversity Policy?

All NCC policies and procedures can be provided on request from NCC directly by emailing enquiries@ncchomelearning.co.uk or calling 0333 3445 690.

Can reasonable adjustments be made to help reduce the effects of a disability or difficulty that may place me at a disadvantage?

A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places the candidate at a substantial disadvantage in the assessment situation. Reasonable adjustments must not affect the integrity of what needs to be assessed, but may involve:

Changing standard assessment arrangements, for example allowing candidates extra time to complete the assessment activity Adapting assessment materials, such as providing materials in Braille Providing access facilitators during assessment, such as a sign language interpreter or a reader Re-organising the assessment room, such as removing visual stimuli for an autistic candidate.

Reasonable adjustments are approved or set in place before the assessment activity takes place; they constitute an arrangement to give the candidate access to the assessment activity. The use of a reasonable adjustment will not be taken into consideration during the assessment of a candidate’s work.

Awarding organisations and centres are only required by law to do what is ‘reasonable’ in terms of giving access. What is reasonable will depend on the individual circumstances, cost implications and the practicality and effectiveness of the adjustment. Other factors, such as the need to maintain competence standards and health and safety, will also be taken into consideration.

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