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NCFE CACHE Level 3 Diploma in Supporting Teaching and Learning

This NCFE CACHE course is perfect for anyone just starting in their career as a teaching assistant. It is a nationally recognised teaching assistant qualification.

Qualification Number: 603/2496/X

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Level 3 / NCFE CACHE / OSC130

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over 12 months and £ deposit

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Course summary


Course support

12 months expert tutor support


24 hour access

Unlimited Submissions



Fully accredited course


Awarding body


Course introduction

This NCFE CACHE Level 3 Diploma in Supporting Teaching and Learning qualification is ideal for anyone looking to pursue a career as a teaching assistant. The course will provide learners with the required knowledge and skills to become a teaching assistant, supporting pupils in a primary, secondary, or SEN school. The purpose of this course is to help avid learners understand the importance of a teaching assistants' role and provide support in primary subject areas such as mathematics, English, Science, and ICT. This course will also look at how to provide support for children's speech, language, and communication development in a learning environment. Completing this course will ensure learners can work with children and young people in primary, secondary, or SEN school, allowing them to become fully qualified teaching assistants. 

CACHE Alumni Membership

Take advantage of becoming a part of the CACHE Alumni once you have enrolled on any of our CACHE courses. CACHE Alumni is a professional membership network for those who work in the healthcare and education industries. It is free to join and it supports practitioners, learners, and educators throughout their learning journey. Some of the benefits from joining CACHE Alumni include access to the latest articles across the healthcare sector for two years and complete access to useful webinars, podcasts, and career support.

Qualification Title: NCFE CACHE Level 3 Diploma in Supporting Teaching and Learning
Qualification Number: 603/2496/X
Total Credits: 53

Required knowledge

You must be 16 or over to enrol and working or volunteering within a school setting.


This course requires an assessment of your practical skills within your working environment. All units are internally assessed. Therefore, it is essential that you secure a placement in key stage one (KS1) or above. You need to ensure that you can get a suitable teacher (to act as your workplace assessor) who can observe you, comment on your skills, and sign the workplace evidence you submit for your assessments. Direct observations are mandatory and will be used as evidence of your qualification.

Methods of assessment could include the following:

Direct observation of practice
Recorded professional discussions
Reflection on own practise in real work situations, such as written assignments
Question and answer sessions. Students will also be required to be working or on placement within a school or college environment (KS1 or above) to enable them to provide the evidence needed to complete the qualification. It is recommended that learners complete 200 placement hours.

Awarding organisation

NCFE CACHE (Council for Awards in Care, Health and Education) is a leading awarding organisation specialising in the care and education sector.

CACHE endorse a range of qualifications to individuals and organisations throughout the UK and internationally. Successful learners will receive a Level 3 NCFE certificate of achievement at the end of this course. That means that it is independently accredited at a level of learning equivalent to Level 3 on the Regulated Qualifications Framework (RQF) for England, Wales, and Northern Ireland. Accreditation by NCFE is a guarantee of quality. It means that this learning programme has been scrutinised and approved by an independent panel of experienced educational professionals and is quality audited biannually by NCFE. NCFE is recognised as an awarding body by the qualification regulators ('regulators') for England, Wales, and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Department for Children, Education, Lifelong Learning and Skills (DCELLS) in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland.

Course units

Unit 1: Schools and colleges as organisations

This first unit will look at the purpose of policies and procedures in education and the importance of teamwork in schools and colleges. It will allow learners to understand how colleges and schools are organised in terms of roles and responsibilities. 

Unit 2: Support health and safety in a learning environment 

This unit will teach learners how to understand and choose the appropriate responses to accidents, incidents, emergencies, and illness in the learning environment. It will look at how to support children and young people’s health and safety in more detail, primarily in a learning environment.

Unit 3: Understand how to safeguard children and young people 

This unit will look at the legislation, guidelines, policies and procedures for safeguarding children and young people. It will teach learners the signs to look out for when trying to identify whether a child or young person has been abused or harmed and how to respond to evidence given. It will also explore how to work in partnership with other organisations to safeguard children and young people.

Unit 4: Develop professional relationships with children, young people, and adults 

This unit aims to focus on developing professional relationships with children, young people, and adults, starting with effective communication, and exploring how to successfully support inclusion and inclusive practices in work with children and young people.

Unit 5: Understand how children and young people develop 

This unit builds upon unit 4 in that it focuses on expected patterns of development for children and young people from birth to 19 years. It also looks at how to monitor children and young people’s development and how these affect practice. 

Unit 6: Support positive behaviour in children and young people

This unit looks at how to support positive behaviour in children and young people and manage behaviour that might challenge the learning environment. 

Unit 7: Support children and young people during learning activities 

This unit concentrates on how the teaching assistant can contribute to the evaluation of learning activities and prepares them to be able to observe and report on learner participation and progress. 

Unit 8: Support English and Maths skills 

With English and Mathematics being core subjects, it is crucial that a teaching assistant can identify strengths and weaknesses in pupils and be able to support them with any additional help that may be necessary. 

Unit 9: Support the use of ICT in the learning environment 

ICT is another fundamental subject, and teaching assistants must understand the policy and procedures for the benefit of ICT and support the use of ICT for teaching and learning. 

Unit 10: Support assessment for learning

Understanding the purpose and characteristics of assessment learning is a must. This unit focuses on precisely that. It will discuss ways to maintain learner records and use specific assessment strategies to promote better learning. 

Unit 11: Engage in personal and professional development

By the end of this unit, learners should be able to understand what is required for competence in their work role. Be able to evaluate your performance and, most importantly, reflect on organisational and personal practice. 

Unit 12: Support children and young people’s speech, language, and communication.

This Unit allows learners to understand the importance of speech, language and communication for children and young people’s overall development. Learners should then be able to support the speech, language, and communication development in the learning environment. 

Unit 13: Understand how to support bilingual learners 

This unit suggests how to contribute to the assessment of bilingual learners and understand how to support bilingual learners to access the curriculum. 

Unit 14: Understand how to support the learning of children and young people with special educational needs and disabilities

This unit will outline how to:

Understand the principles of inclusive practice and the rights of disabled children and young people, and those with special educational needs

Understand how to obtain information about individual needs, capabilities and interests of disabled children and young people, and those with special educational needs

Understand the special educational needs of children and young people with cognition and learning needs. Understand the special educational needs of children and young people with emotional, behavioural, and social development needs

Understand the special educational needs of learners with sensory and physical needs

Understand the kinds of strategies needed to support children and young people with special educational needs and disabilities.

Unit 15: Support children and young people during transitions
This unit addresses the range and impact of changes that children and young people may experience. This module will also help learners recognise and respond to transitions in children and young people’s lives and teach learners how to support them. 

Unit 16: Support the role of play, leisure and extra-curricular activities for children and young people
The final module will focus on the nature and importance of play and leisure. It will demonstrate how to balance risk and challenge with the benefits of the play and leisure opportunity.

Learner support

The learner will have access to the course materials 24 hours a day, seven days a week. The learner will receive access to this course through a dedicated online learning portal. The learner will be able to contact their tutor through the learning portal via the messaging systems. The learner will also upload their assignments through this portal to ensure that a single system handles all the learner’s needs. The tutor is there to provide the learner with advice and guidance throughout the course and mark the unit assignments. The tutor will have extensive knowledge in the relevant area and will be able to provide the learner with personalised feedback throughout the course.


What is distance learning?

Distance learning is the most flexible and convenient approach to studying. There is no need for you to attend college and, therefore, you can study anytime, any place, anywhere that fits in with your lifestyle. Distance learning programmes are ideal for people who may have a full-time job, or other commitments, that won’t allow them time off to study.

What do I need to do to get started on a course?

You'll need to be able to commit the required time to your studies. We recommend that you choose a course you think will interest you, and help you to achieve your ambitions. If you would like some advice, or further information, please call our helpline free on 0333 3445 690.

To purchase a course, simply click on the ‘Buy now’ button against your chosen course and follow the on screen instructions. Alternatively if you would prefer to purchase the course over the phone, call 0333 3445 690 and speak to one of our expert course advisors.

How does the distance learning/home study method work?

The course operates through a study pack and access to your own personal tutor. Once you have chosen your course we will send you your study pack, which you will be required to work through before completing the course.

Depending on the course you have chosen, you will either be required to complete assignments and submit these for marking as the course progresses and/or be required to sit an end exam. The end exam could be in the form of multiple choice questions, or be an invigilated exam at a registered test centre.

Your completed assignments will need to be sent to your tutor for marking/assessment, you will then receive written feedback and guidance. It may be possible to submit your assignments by email, however you will need to check this with your tutor. Please be aware that your assignments will be maintained by NCCHL for moderation and audit purposes.

These requirements will always be listed on the course description page, so please refer to this for details of what is required for each individual course.

How long should it take to complete a course?

Depending on the course you have chosen, and the amount of time you can commit, it could take from 6 weeks to 12 months to complete your course.

The duration of the course is largely down to you though. The beauty of home learning is that it allows you complete flexibility to fit your studies around your lifestyle and other commitments. You can dedicate as much, or as little, time as you want to your studies - no one will be chasing you for your work or asking why you haven’t submitted an assignment.

We do strongly recommend, though, that before you purchase a course you assess your ability to commit the necessary time to completing the course in a timeframe that will not leave you losing your motivation.

How quickly will I receive my course material?

We guarantee that you will receive your course materials within 5 days of purchase, but for many courses we would anticipate that you will have to wait no more than 48 hours.

The course materials are always sent to you via a tracked courier service, to ensure that you receive your study pack within our stated period.

How much will it cost?

The cost is largely dependent on the type of the course. The longer the course is the higher the cost will be, due to the size of the study pack and the nature of the qualification.

All prices are clearly stated on the course description page and will always be displayed prior to you committing to purchase a course.

Please note that there may be additional fees required should your course have an external assessment, such as A Levels, ICB qualifications etc. To clarify, please speak to a course advisor.

What support will I receive?

You will be allocated your own personal tutor who can be contacted via e-mail, telephone, fax or post for help and advice on any aspect of the course.

Many courses require that you submit work to your tutor during the period of study and your tutor will assess your work and pass comments back to you. Your tutor is available to you as much as you need them.

Please be aware that officially the tutor support provided with the course is for a period of 12 months, although if you need longer let us know and we’ll endeavour to extend that.

Will I have to sit an examination?

All of our courses are accredited, so you need to show that you have acquired the knowledge to pass the course – this may involve sitting an examination, but it depends on the course you have chosen.

Some courses require you to be continually assessed throughout the course, while others may require an end of course exam or assignment (which may be completed at home) to be submitted to your tutor.

Certain types of qualifications, A-levels and GCSEs for example, do require you to sit an invigilated exams at a registered test centre. You will need to organise and pay for the examinations yourself, however full details of what you need to do will be available from the centre who are delivering the qualification.

If in doubt, please email ‘’, NCC can then discuss or put you in touch directly with the course provider.

Can I study from outside the UK?

Yes, there are no geographical limits to where you can study.

You just need to be aware that all tutors are based in the UK and work may need to be submitted to them via post, although in most cases e-mail can be used.

Where the course requires that you sit an invigilated exam at a test centre, there are many exam centres outside of the UK. However, we would advise that you check with us before purchasing one of these courses if you want to study from abroad.

Will I receive a qualification when I complete the course?

All of our courses are accredited and you will receive a certificate upon successful completion of the course.

For more information about this please see the section of the website that details how awarding bodies work and what the different types of qualifications are.

Can I take more than one course at a time?

Yes, you can take as many courses as your time allows. But we would recommend that you clearly evaluate how much time you can commit to your courses of study.

The good news is though that if your circumstances change you can always take a break and come back to your studies.

Additionally, discounts are available if you buy more than one course at the same time.

How long will it take for my work to be marked by my tutor?

Your work will be marked and feedback returned to you within 12 working days after submission. This is because our tutors are required to provide detailed, considered feedback to our learners that may take a while to formulate. We find that by working this way, our learners actually complete their course in less time, as they rarely need to submit an assignment more than twice.

Whilst it is possible to submit multiple assignments at the same time, we advise that our learners submit only one at a time. We want our learners to develop as they progress through their course, and find this is best achieved when a student embarks on a new module having taken into account tutor feedback from the previous submission.

Do I need any additional books or equipment to do my course?

No, we provide everything you need to pass your course.

How do I enrol?

Once you have chosen your course, you can either purchase the course online which will enrol you, or you can call our helpline on 0333 3445 690 who will sign you up for the course and arrange to have all your learning materials sent to you.

What if I’ve chosen the wrong course?

If, after receiving the course, you decide it isn’t the right course for you, you can simply return the goods within 14 days and we will send your money back in full for the majority of courses (excluding postage and packaging) or you can choose another course that you feel would suit your needs and ambitions better.

What is the difference between the online and paper versions of courses?

Our online courses are completed through our online learning system after receiving login and access instructions. You will not receive any course materials through the post. The paper based version is posted out in a binder to your home or place of work and requires completion of a portfolio of work that is submitted to your tutor for marking.

Where can I find your Equality and Diversity Policy?

All NCC policies and procedures can be provided on request from NCC directly by emailing or calling 0333 3445 690.

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