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Business & Management

Principles of Business Administration Certificate Level 3

By completing the ofqual regulated NCFE Level 3 Certificate in Principles of Business Administration, you will develop a solid understanding of the best practices in business administration, which are essential for ensuring a company's overall success. The course also delves deep into business principles, empowering you to apply these concepts effectively in your job role and acquire specific skills that are highly valued in the field of business administration.

Qualification Title: NCFE Level 3 Certificate in Principles of Business Administration Qualification Number: 601/7074/8 UCAS Points: 16

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Level 3 / NCFE Certificate / PI432

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Paper study
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over 12 months and £ deposit

over 12 months and £ deposit


Course summary


Expert Tutoring

12 months tutor support


24hr Access to

Course, assignments & tutor



Fully accredited course


NUS Card Eligibility

Enjoy student discounts

Course introduction

Eligible for an NUS TOTUM Student card with this course.

The NCFE Level 3 Certificate in Principles of Business Administration (RQF) offers a comprehensive and thorough curriculum, equipping learners with the essential knowledge and skills to effectively manage administrative tasks within an organisation. Through this course, you will gain expertise in various aspects of business administration, including planning meetings, managing information, and maintaining administrative services.

Moreover, the programme delves into communication systems and how to contribute to departmental and organisational change, enabling you to play a valuable role in driving positive transformations within a business setting. This certificate serves as an excellent choice for individuals seeking a rewarding career in business administration, providing them with opportunities to enhance their proficiency in business communication and administrative practices.

This qualification is part of a comprehensive set of knowledge-based qualifications. Its primary purpose is to equip learners with the necessary skills to pursue employment in business administration roles or to advance to higher-level studies.

The main objectives of this qualification are to equip learners with essential knowledge to perform various administrative tasks, ranging from everyday duties to more complex responsibilities, such as managing information, planning meetings and delivering presentations, as well as the opportunity to gain knowledge of business markets, innovation and growth, fiscal management and marketing. In addition, you will gain insight into understanding the principles of leadership and management, and appreciating the need for equality, diversity and inclusion within the workplace. Learners will also understand team performance management through benchmarking and will address the management of individual underperformance and conflict within the workplace.

Upon successful completion of the NCFE Level 3 Certificate in Principles of Business Administration, you will attain a firm grasp of the roles and responsibilities inherent in business administration. You will also learn and adopt best practices within the field, allowing you to effectively contribute to achieving management goals. Strengthening your skills in business communication and administration will be a focal point, enabling you to excel in these crucial areas.

Additionally, the course will equip you with the ability to identify the interconnection between individuals, teams, and organisational objectives. Recognising the importance of promoting equality and embracing diversity in the workplace will also be an integral part of your learning experience. Overall, the certificate aims to provide you with the knowledge and tools necessary to thrive in the dynamic world of business administration.

This qualification may be beneficial for learners pursuing studies in the following sectors:

  • Travel and Tourism
  • Sport, Leisure, and Recreation
  • Retail
  • Health, Public Service, and Care
  • Engineering and Manufacturing Technologies
  • Arts, Media, and Publishing.

Required knowledge

This qualification is suitable for learners aged 16 and above.

The Principles of Business Administration Certificate Level 3 RQF course offers a fantastic opportunity for individuals without any prior knowledge or experience to enhance their business administration skills. This course is designed to be accessible to anyone eager to improve their abilities in business administration, and it allows you to study at your own pace, right from the comfort of your home. The best part is that you have the flexibility to begin the course whenever you like and can continue your studies for up to 12 months from the date of registration, all while receiving dedicated support from expert tutors.


Upon completion of each unit, learners must fulfill an assignment evaluated by their tutor. Each unit focuses on exploring a distinct area of business administration, where learners demonstrate the acquired skills through evidence in their assignments. The tasks involve employing diverse techniques to develop arguments and draw conclusions, such as data analysis, exploring various approaches, and formulating evidence-based theories.

Upon successful completion of all 7 units, learners will be granted a certificate of achievement by the awarding organisation, NCFE. This certificate serves as tangible proof of their accomplishment in attaining all the intended learning outcomes.

Awarding organisation

Upon completion of this qualification you’ll be awarded a fully regulated ofqual qualification NCFE Level 3 Certificate in Principles of Business Administration.

NCFE is an ofqual regulated national Awarding Organisation that is passionate about designing, developing and certificating diverse, nationally recognised regulated qualifications and awards. They are recognised as an Awarding Organisation by the qualification regulators for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Welsh Government in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland.

Course modules

Unit 1: Principles of Business

Unit 2: Business Communication and Information

Unit 3: Principles of Administration

Unit 4: How to Improve Business Performance

Unit 5: Equality, Diversity and Inclusion in the Workplace

Unit 6: How to Manage Performance and Conflict in the Workplace

Unit 7: Leadership and Management


Learner support

You will receive comprehensive materials, endorsed by the awarding organisation, NCFE, designed to support your completion of the NCFE Level 3 Certificate in Principles of Business Administration course. Throughout the course, you will have your own dedicated tutor who will guide you through the coursework and be available to address any questions you may have.

Our support staff will also be there to provide practical advice and assistance via email or phone. The course offers 12 months of tutor support, but you have the flexibility to study at your own pace.

Your tutor will assess your submitted work and provide feedback, as well as be readily available to help you with any queries or concerns you encounter during your studies.


What does NCC stand for?

NCC originally stood for the National Consortium of FE (Further Education) Colleges. This brought together the FE Colleges to achieve the best provision. Regular national meetings were attended by both Colleges and Government agencies who funded them. This was very helpful to them both to best deliver training to their students.

For more than 25 years NCC has supplied FE Colleges with learning materials as well as student marketing.

NCC now specialise in online training of a very high quality to students both self-funded, paid for by schools, employers and training providers.

What is distance learning?

Distance learning is the most flexible and convenient approach to studying. There is no need for you to attend college and you can study anytime, anyplace, anywhere that fits in with your lifestyle. Distance learning programmes are ideal for people who may have a job, family commitments, or any other commitment that won’t allow them time off to study.

What is the difference between the online and paper versions of courses?

Both our online and paper courses are completed via an online learning portal (LMS) which you can access after you receive your login details by email. Please ensure that you check your junk email if you do not receive your login details within 48 hours.

All learners will submit their assignments, receive feedback and correspond with their tutor directly through the LMS. If you require help from our support team, then simply email [email protected].

If you opt for the online course, you will not receive any course materials through the post. Everything is available via the LMS.

If you opt for the paper version, you are simply paying for a study book to be printed and posted to your home, or place of work. You will use this book as a reference guide, but you will still be required to upload your assignments and correspond with your tutor via the LMS.

If you are unable to access our online LMS, we do have alternative options available, so please email [email protected] in order to request further support.

What do I need to do to get started?

We recommend that you choose a course that will interest you and help you to achieve your ambitions. If you would like some advice, or further information, contact us here or dial 0333 3445 690.

To purchase a course, simply click on the ‘Buy now’ button against your chosen course and follow the on screen instructions. Alternatively if you would prefer to purchase the course over the phone, call 0333 3445 690 and speak to one of our expert course advisors.

How much will it cost?

The cost largely depends on the type and size of the course. The course cost is determined by the expenses associated with its provision, taking into consideration the course's size and complexity, development costs, the presence of a study materials, and the level of tutor support required. Some courses also necessitate additional in-person assessments by assessors, which incur additional expenses and consequently affect the course's cost.

All prices are clearly stated on the course description page and will always be displayed prior to you committing to purchase a course.

Please note that there may be additional fees required should your course require an external invigilated assessment, such as A Levels, ICB qualifications etc. To clarify, please speak to a course advisor.

How do I enrol?

Once you've chosen your course, you have two options for enrolment:

  1. You can purchase the course online by clicking the "Buy now" button, which will enrol you automatically.
  2. Alternatively, you can call our helpline at 0333 3445 690, and our expert course advisors will assist you in signing up for the course and arrange for the delivery of any requested additional learning materials to your address.

All courses are available to purchase in full or via affordable monthly payments over 12 months. A £29 non-refundable deposit is required for monthly payments, and you will be required to set up a monthly direct debit.

We do not require you to complete a credit check to sign up for monthly payments.

How quickly will I receive my course materials?

We guarantee that you will receive any course materials ordered within 5 working days of registering, but for many of our courses it may take no more than 48 hours.

The course materials are always sent to you via a tracked courier service, to ensure that you receive your study book within our stated period.

Do I need any additional books or equipment to do my course?

All the relevant information required to complete your course is available via the LMS. Additional research via the internet is encouraged, depending on the level you are working at, to bolster knowledge of the subject area.

There is no requirement to purchase any additional materials.

What support will I receive?

You will have access to a dedicated personal tutor whom you can contact through the Learning Management System (LMS) for assistance and guidance on any course-related matters. Your tutor will only initiate contact in response to your messages. If you encounter any difficulties reaching your tutor, please don't hesitate to email us at [email protected]

Many courses require you to submit work to your tutor during the period of study, and your tutor will assess your work and provide feedback to you within 10 working days. Your tutor is available to you as much as you need them.

Please note that the course includes tutor support for a duration of 12 months. If you require additional time, please inform us, and we will make every effort to provide you with an option for a paid extension, if feasible, to assist you in completing your course.

Please be aware that our tutors are actively assisting multiple learners, and to ensure they are not inundated with excessive workloads, we have implemented a policy limiting learners to submitting a maximum of three units of work for evaluation at any given time. We recommend that you upload your completed units as you finish them. This way, you can benefit from your tutor's feedback to enhance your future assignment submissions.

How long will it take for my work to be marked by my tutor?

Your work will be marked and feedback returned to you within 10 working days after submission. This is because our tutors are required to provide detailed, considered feedback to our learners that may take a while to formulate. We find that by working this way, our learners actually complete their course in less time, as they rarely need to submit an assignment more than twice.

Whilst it is possible to submit multiple assignments at the same time, we advise that our learners submit only one at a time. We want our learners to develop as they progress through their course, and find this is best achieved when a student embarks on a new module having taken into account tutor feedback from the previous submission.

Kindly note that our tutors are currently supporting multiple learners simultaneously. In order to maintain a balanced workload for them, we have established a policy that restricts learners to submitting a maximum of three units of work for evaluation at any given time.

How long should it take to complete a course?

Depending on the course you have chosen, and the amount of time you can commit, it could take from 6 weeks to 12 months to complete your course. Your end of support date is when you need to have your course copmpleted by in order to be able to be certificated, this is usually 12 months from purchase.

The duration of the course is largely down to you. The beauty of home learning is that it allows you complete flexibility to fit your studies around your lifestyle and other commitments. You can dedicate as much, or as little, time as you want to your studies - no one will be chasing you for your work or asking why you haven’t submitted an assignment.

We do strongly recommend, though, that before you purchase a course you assess your ability to commit the necessary time to completing the course in a timeframe that will not leave you losing your motivation.

Will I have to sit an examination?

All of our courses are accredited, so you need to show that you have acquired the knowledge to pass the course – this may involve sitting an examination, but it depends on the course you have chosen.

Some courses require you to be continually assessed throughout the course, while others may require an end of course exam or assignment (which may be completed at home) to be submitted to your tutor.

Certain types of qualifications, A-levels and GCSEs for example, do require you to sit invigilated exams at a registered test centre. You will need to organise and pay for the examinations yourself, however full details of what you need to do will be available from the centre who are delivering the qualification.

If in doubt, please email [email protected], NCC can then discuss or put you in touch directly with the course provider.

Will I receive a qualification when I complete the course?

All of our courses are accredited and you will receive a certificate upon successful completion of the course.

For more information about this please see the section of the website that details how awarding bodies work and what the different types of qualifications are:

Can I take more than one course at a time?

Yes, you can take as many courses as your time allows, but we would recommend that you clearly evaluate how much time you can commit to your courses of study.

The good news is that if your circumstances change you can always take a limited break and come back to your studies to save your paid for support.

If you decide to enrol on more than one course at the same time, speak to our enquiries team for any bundle deals or offers.

Can I study from outside the UK?

Certainly, in most instances, there are no geographical constraints on where you can undertake your studies. However, it's important to note that specific courses may be subject to geographical limitations imposed by the Awarding Organisation, and these restrictions will be clearly stated in the course description.

You just need to be aware that all tutors are based in the UK and work may need to be submitted to them via post, although in most cases e-mail can be used.

Where the course requires that you sit an invigilated exam at a test centre, there are many exam centres outside of the UK. However, we would advise that you check with us before purchasing one of these courses if you want to study from abroad.

What if I’ve chosen the wrong course?

If, after receiving the course, you decide it isn’t the right course for you, you may return the materials within 14 days, provided you have not yet submitted any coursework for evaluation. Please note that you will be responsible for covering the return shipping costs. We will refund your payment, minus a non-refundable deposit of £29. Additionally, you have the option to select an alternative course that better matches your goals and aspirations.

For any help on cancelling your course please email [email protected], we will only deal with cancellation enquiries via email.

What is a Totum Card?

Totum is the new brand for UK student cards and replaces the old NUS student card. NCC students are eligible to sign-up for the Totum card where applicable, giving access to a multitude of retail, food and travel special discounts. For more information, you can visit their website:

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