A report carried out in January 2012 by consumer group ‘Which?’ has branded the standard of home care that the elderly are receiving as “disgraceful”.
‘Which?’ reported on the experiences of a number elderly clients receiving home care also known as domiciliary care by paid workers, and their relatives.
The report found particular areas of concern including missed medication, food left out of reach and vulnerable individuals left without a way of getting to the bathroom.
The chief executive of the Care Quality Commission (CQC), Cynthia Bower, said: “Homecare is one of the most difficult areas of care to monitor because it is delivered behind closed doors which is why, starting next month, CQC will be carrying out a themed inspection programme of 250 providers of domiciliary care services.
“We will be focusing on dignity and respect, the safeguarding of people in vulnerable circumstances and how well-supported and trained homecare staff are to undertake these most important care tasks.”
NCC Home Learning have recently launched a number of new courses relating to the problem areas highlighted in the report which are ideal for those working in any care setting. All courses are carried out via distance learning and can be completed at your own pace at a time to suit you.
For further information on any of these home study courses why not call us on 0800 970 2522 or email firstname.lastname@example.org.
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