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Adult Care Diploma Level 3 RQF

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This qualification is for individuals looking to pursue a career in the health and social care industry. This is an ideal course if you are looking for care roles in residential settings, as well as domiciliary services and day services.

This RQF qualification replaces the old Level 3 Diploma in Health & Social Care.

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Level 3 / TQUK / PI426

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over 18 months and £ deposit

over 18 months and £ deposit


Course summary


Course support

12 months expert tutor support


24 hour access

Unlimited Submissions



Fully accredited course


Awarding body

Training Qualifications UK

Course introduction

Our Diploma in Adult Care aims to equip learners with a better understanding of this subject area. The programme strives to assess the development of the student’s knowledge and skills related to the health and social care sector. 

This brand new RQF qualification launched on 1st January 2018 replaces the old Level 3 Diploma in Health & Social Care. 

This new diploma aims to develop the knowledge, skills and competence of learners working in a wide range of roles in a health and social care setting. The purpose of the qualification is to support the carer’s role in the workplace and to enable them to progress to higher level qualifications.

Popular job roles include: Senior Care Assistants, Support Workers, and Key Workers in residential settings, as well as domiciliary services and day services.

The underpinning knowledge sections of the programme of study have been fully updated to include the latest Acts of Parliament, government guidelines and Codes of Practice, including:

  • Care Act (2014) and subsequent amendments
  • Fundamental Standards 2015
  • Duty of Candour
  • New principles of independent advocacy
  • Revised Audit Processes, following the publication of the Caldicott Report (2015)
  • The General Data Protection Regulations (GDPR)
  • Skills for Care’s updated CPD guide
  • Updates to the requirements for Care and Support Plans
  • Updates to definitions of the balance between risk assessment, risk-taking and rights and responsibilities

The level 3 diploma contains a number of different units of assessment which sit within the RQF (Regulated Qualification Framework).  When you complete a unit successfully, you will gain a certain number of credits. 

This qualification is made up of learning outcomes, and within these outcomes, you will need to have confirmed your knowledge and demonstrate practical experience.

Please Note: a work placement of at least 50 hours is required to complete this option.

As part of this work placement you must first ensure that a member of staff with occupational competence is able to provide supervision, prepare and sign the witness testimonies, to prove you have achieved the work based learning outcomes of this course. 

This learning programme has been developed to enable those working, or hoping to work, in the health and social care sector to acquire and develop a level of understanding and skills that will help them to do this effectively. 

Qualification Title: TQUK Level 3 Diploma in Adult Care (RQF)
Qualification Number: 603/2553/7
Total Credits: 58

Required knowledge

This is suitable for individuals who would like to develop their knowledge and understanding of the Health and Social Care industry.

There is no previous learning knowledge needed to enrol on to the course making it easily accessible to anyone who would like to learn more about this subject area. However, you will find it useful if you already have some background knowledge of the industry.


Students will be required to complete a number of assignments. Your personal expert tutor will review, mark and provide you with feedback on your work.

Awarding organisation

TQUK are fully approved as an awarding organisation by Ofqual and award RQF courses in a number of sectors. RQF courses have various credit values which can be applied to the National Credit Transfer System. TQUK accredit courses which are developed by industry experts and work hand in hand with organisations ensuring the calibre and worth of courses provided.

Course modules

The qualification consists of 18 units as detailed below.

Unit 1: Promote communication in care settings
Unit 2: Promote effective handling of information in care settings
Unit 3: Promote personal development in care settings
Unit 4: Promote person-centred approaches in care settings
Unit 5: Promote equality and inclusion in care settings
Unit 6: Promote health, safety and wellbeing in care settings
Unit 7: Responsibilities of a care worker
Unit 8: Duty of care in care settings
Unit 9: Safeguarding and protection in care settings
Unit 10: The principles of infection prevention and control
Unit 11: Causes and spread of infection
Unit 12: Cleaning, decontamination and waste management
Unit 13: Move and position individuals in accordance with their plan of care
Unit 14: Support positive risk-taking for individuals
Unit 15: Support individuals to maintain personal hygiene
Unit 16: Support individuals to access and use services and facilities
Unit 17: Support Individuals with specific communication needs
Unit 18: Support use of medication in social care settings

We also offer an alternative unit if learners are not involved in the administration of medication:-
Promote Nutrition and Hydration in Health and Social Care Settings

Learner support

You will be provided with comprehensive materials designed to provide you with everything required to complete your Adult Care Diploma.

You will have your own dedicated tutor who will guide you through your coursework and answer any questions you may have during your course. Additionally, your dedicated support representative will provide you with any practical advice.


What is distance learning?

Distance learning is the most flexible and convenient approach to studying. There is no need for you to attend college and, therefore, you can study anytime, any place, anywhere that fits in with your lifestyle. Distance learning programmes are ideal for people who may have a full-time job, or other commitments, that won’t allow them time off to study.

What do I need to do to get started on a course?

You'll need to be able to commit the required time to your studies. We recommend that you choose a course you think will interest you, and help you to achieve your ambitions. If you would like some advice, or further information, please call our helpline free on 0333 3445 690.

To purchase a course, simply click on the ‘Buy now’ button against your chosen course and follow the on screen instructions. Alternatively if you would prefer to purchase the course over the phone, call 0333 3445 690 and speak to one of our expert course advisors.

How does the distance learning/home study method work?

The course operates through a study pack and access to your own personal tutor. Once you have chosen your course we will send you your study pack, which you will be required to work through before completing the course.

Depending on the course you have chosen, you will either be required to complete assignments and submit these for marking as the course progresses and/or be required to sit an end exam. The end exam could be in the form of multiple choice questions, or be an invigilated exam at a registered test centre.

Your completed assignments will need to be sent to your tutor for marking/assessment, you will then receive written feedback and guidance. It may be possible to submit your assignments by email, however you will need to check this with your tutor. Please be aware that your assignments will be maintained by NCCHL for moderation and audit purposes.

These requirements will always be listed on the course description page, so please refer to this for details of what is required for each individual course.

How long should it take to complete a course?

Depending on the course you have chosen, and the amount of time you can commit, it could take from 6 weeks to 12 months to complete your course.

The duration of the course is largely down to you though. The beauty of home learning is that it allows you complete flexibility to fit your studies around your lifestyle and other commitments. You can dedicate as much, or as little, time as you want to your studies - no one will be chasing you for your work or asking why you haven’t submitted an assignment.

We do strongly recommend, though, that before you purchase a course you assess your ability to commit the necessary time to completing the course in a timeframe that will not leave you losing your motivation.

How quickly will I receive my course material?

We guarantee that you will receive your course materials within 5 days of purchase, but for many courses we would anticipate that you will have to wait no more than 48 hours.

The course materials are always sent to you via a tracked courier service, to ensure that you receive your study pack within our stated period.

How much will it cost?

The cost is largely dependent on the type of the course. The longer the course is the higher the cost will be, due to the size of the study pack and the nature of the qualification.

All prices are clearly stated on the course description page and will always be displayed prior to you committing to purchase a course.

Please note that there may be additional fees required should your course have an external assessment, such as A Levels, ICB qualifications etc. To clarify, please speak to a course advisor.

What support will I receive?

You will be allocated your own personal tutor who can be contacted via e-mail, telephone, fax or post for help and advice on any aspect of the course.

Many courses require that you submit work to your tutor during the period of study and your tutor will assess your work and pass comments back to you. Your tutor is available to you as much as you need them.

Please be aware that officially the tutor support provided with the course is for a period of 12 months, although if you need longer let us know and we’ll endeavour to extend that.

Will I have to sit an examination?

All of our courses are accredited, so you need to show that you have acquired the knowledge to pass the course – this may involve sitting an examination, but it depends on the course you have chosen.

Some courses require you to be continually assessed throughout the course, while others may require an end of course exam or assignment (which may be completed at home) to be submitted to your tutor.

Certain types of qualifications, A-levels and GCSEs for example, do require you to sit an invigilated exams at a registered test centre. You will need to organise and pay for the examinations yourself, however full details of what you need to do will be available from the centre who are delivering the qualification.

If in doubt, please email ‘’, NCC can then discuss or put you in touch directly with the course provider.

Can I study from outside the UK?

Yes, there are no geographical limits to where you can study.

You just need to be aware that all tutors are based in the UK and work may need to be submitted to them via post, although in most cases e-mail can be used.

Where the course requires that you sit an invigilated exam at a test centre, there are many exam centres outside of the UK. However, we would advise that you check with us before purchasing one of these courses if you want to study from abroad.

Will I receive a qualification when I complete the course?

All of our courses are accredited and you will receive a certificate upon successful completion of the course.

For more information about this please see the section of the website that details how awarding bodies work and what the different types of qualifications are.

Can I take more than one course at a time?

Yes, you can take as many courses as your time allows. But we would recommend that you clearly evaluate how much time you can commit to your courses of study.

The good news is though that if your circumstances change you can always take a break and come back to your studies.

Additionally, discounts are available if you buy more than one course at the same time.

How long will it take for my work to be marked by my tutor?

Your work will be marked and feedback returned to you within 12 working days after submission. This is because our tutors are required to provide detailed, considered feedback to our learners that may take a while to formulate. We find that by working this way, our learners actually complete their course in less time, as they rarely need to submit an assignment more than twice.

Whilst it is possible to submit multiple assignments at the same time, we advise that our learners submit only one at a time. We want our learners to develop as they progress through their course, and find this is best achieved when a student embarks on a new module having taken into account tutor feedback from the previous submission.

Do I need any additional books or equipment to do my course?

No, we provide everything you need to pass your course.

How do I enrol?

Once you have chosen your course, you can either purchase the course online which will enrol you, or you can call our helpline on 0333 3445 690 who will sign you up for the course and arrange to have all your learning materials sent to you.

What if I’ve chosen the wrong course?

If, after receiving the course, you decide it isn’t the right course for you, you can simply return the goods within 14 days and we will send your money back in full for the majority of courses (excluding postage and packaging) or you can choose another course that you feel would suit your needs and ambitions better.

What is the difference between the online and paper versions of courses?

Our online courses are completed through our online learning system after receiving login and access instructions. You will not receive any course materials through the post. The paper based version is posted out in a binder to your home or place of work and requires completion of a portfolio of work that is submitted to your tutor for marking.

Where can I find your Equality and Diversity Policy?

All NCC policies and procedures can be provided on request from NCC directly by emailing or calling 0333 3445 690.

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Buy and study with confidence

Over 20 years' experience in adult education

Unlimited assignment submissions during the course

Industry recognised and accredited courses

Interest-free payment plans for up to a year


Reviews from learners who completed...

Adult Care Diploma Level 3 RQF

M Byrne

“Very happy with my experience so far...”

Very happy with my experience so far. The set up was quick and easy. The course materials arrived quickly. My tutor Julie is always quick to respond and very helpful and friendly. I haven't got a bad word to say about NCC at all. When I'm finished with my course I will be looking at what else I can do with them.


M Byrne

“Great course and attentive tutors super straightforward”

Great course and attentive tutors

Alexis Domerge,

M Byrne

“They have been very helpful since I enrolled on my level 3 Adult Care Diploma RQF”

They have been very helpful since I enrolled on my course. I'm really looking forward to starting my course, which will help me to progress in my Carer as a Care Assistant. Once I've completed my level 3 in Adult Social Care I will be doing my level 4 with NCC Home Learning.

Sue Searle,

M Byrne

“Very helpful and friendly services.The…”

Very helpful and friendly services. The course I'm doing is easy to follow and is very informative. Would recommend NCC Home Learning for everyone who want to improve her/his knowledge and skills.

Edit Erica Vago,

M Byrne

“Not started the course yet but the…”

Not started the course yet but the price is right!

Sarah Kay,

M Byrne

“I have had great service.”

I have had great service so far. The enrolment process was easy and trouble free. All responses to my idiotic questions were answered promptly and courteously. Brilliant!

Suzann Roberts,

M Byrne

“Fast and easy enrolment.”

I just enrolled last week, but the enrolment was very smooth and easy. I was quickly assigned a tutor, and even when I called in order to change my course, I received a quick response. Everything was sorted within a couple of minutes.

Thomas Soretire,

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