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Was: 360.00
Now: 324.00 Suggested Duration: 200 hours
Level: 3
Format: Paper
Awarding Organisation: NCFE
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Personal Assistant

Course Description

Personal Assistant Diploma

The competitive advantage to be gained through its people is today at the forefront of all forward thinking organisations. These organisations recognise that what really makes a difference, is the way in which people perform at work, not only individually in carrying out their work tasks, but also collectively in the way in which they support others both above and below themselves within the organisational structure.

The position of the Personal Assistant is a strong example that demonstrates that for a professional to add value at work is not only about competence in individual job role, but is also about understanding issues within the broader context of business.

Although the overall job purpose of the Personal Assistant is generally categorised as ‘to provide comprehensive support to senior management’, the practical role requires much more than sound administrative skills. The scope of the role requires strong personal skills and a firm grasp of business requirements and procedures.

The aim of this learning course is to provide an overview of key areas of business understanding and personal skills that are required in the role of Personal Assistant.
The course content will specifically cover the following subject areas:

  • Understanding organisations
  • Professionalism in the approach to work
  • Communication
  • Time management
  • Managing business information
  • Office management systems and procedures
  • Customer service
  • Working with others
  • Legal and regulatory requirements
  • Handling difficult situations


Previous Knowledge Required

The good news is that no prior learning knowledge or experience is essential to take this course. This course is openly available to anyone wishing to learn more about Personal Assistant's and would like to take part in a highly rewarding home study course. You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with full tutor support.



You will receive the course manual, assignments and study guide plus tutor support by mail and email. Our student support team are also available for any other queries that you may have whilst completing your course. You can be assured that unlimited support for one year is available for your home study course, so there is no need to struggle or feel isolated during your studies.



Completing a series of tutor marked assignments will lead you to the highly acclaimed Level 3 Diploma in Personal Assistant.



  • Module 1: Understanding organisations
  • Module 2: Professional approach to work
  • Module 3: Communication
  • Module 4: Time management
  • Module 5: Managing business information
  • Module 6: Office management systems and procedures
  • Module 7: Customer service
  • Module 8: Working with others
  • Module 9: Legal and regulatory requirements
  • Module 10: Handling difficult situations


Awarding Organisation

This course has been accredited under NCFE IIQ Licence by NCC Resources Limited which has been approved as an NCFE Investing in Quality (IIQ) centre to give formal recognition to courses. At the end of this course successful learners will be awarded a certificate of achievement by NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. The course measurable learning outcomes have been benchmarked at Level 3 (using Ofqual's Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.


For more information about Awarding Organisations click here

Was: 360.00
Now: 324.00 Suggested Duration: 200 hours
Level: 3
Format: Paper
Awarding Organisation: NCFE

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Registration & office address: NCC Resources Ltd, Alexandra Business Park, Prescot Road, St Helens, Merseyside WA10 3TT
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