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Business & Management

Principles of Management Certificate Level 3 RQF

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The Principles of Management Certificate Level 3 RQF has been developed to provide management knowledge and skills to both individuals employed in this role or who are new to the area.

Qualification Title: NCFE Level 3 Certificate in Principles of Management (RQF)
Qualification Number: 601/7075/X
UCAS Points: 16

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Level 3 / NCFE Certificate / PI285

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over 12 months and £ deposit

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Course summary


Expert Tutoring

12 months tutor support


24hr Access to

Course, assignments & tutor



Fully accredited course


NUS Card Eligibility

Enjoy student discounts

Course introduction

Eligible for an NUS TOTUM Student card with this course.

The NCFE level 3 Certificate in Principles of Management qualification has been accredited by the qualifications regulators for England, Wales and Northern Ireland, and is part of the Regulated Qualifications Framework (RQF).

This qualification provides learners with the knowledge they would need to work in a management role. This qualification forms the knowledge-based qualification aspect of the Apprenticeship Framework in Principles of Management at level 3.

The qualification consists of three mandatory units and a further four units that are selected from a list of optional units. The four optional units must be completed in addition to the three mandatory units in order to achieve this qualification.

It is important to note that seven full units have been chosen and supplied within this portfolio and, therefore, you will not be required to choose optional units.  All seven units within this portfolio will account for the full units required to achieve this qualification.

The course materials as designed have been reviewed and endorsed by NCFE, a nationally recognised and approved awarding organisation.

Take advantage of becoming a part of the CACHE Alumni once you have enrolled on any of our CACHE courses. CACHE Alumni is a professional membership network for those who work in the healthcare and education industries. It is free to join and it supports practitioners, learners, and educators throughout their learning journey. Some of the benefits from joining CACHE Alumni include access to the latest articles across the healthcare sector for two years and complete access to useful webinars, podcasts, and career support.

Qualification Title: NCFE Level 3 Certificate in Principles of Management (RQF)
Qualification Number: 601/7075/X
UCAS Points: 16

Required knowledge

The good news is that no previous knowledge or experience is required to study the Principles of Management Certificate Level 3 RQF course. This course is available to anyone who is looking to improve their management skills and are looking to do so by working at their own pace, from their own home. You have the freedom to start the Principles of Management Certificate Level 3 RQF course at any time, and continue your studies for a period of up to 12 months from initial registration with full tutor support.

Although no previous knowledge is required to study this course, learners may wish to bundle this course with our Conflict Resolution in the Workplace course, to increase your skills in this particular management skill and improve your CPD.


Learners are required to complete assignment at the end of each unit which will be assessed via their tutor. The learner will investigate a different area of management in each unit, and are expected to evidence the skills they have acquired in the unit assignment. The assignment requires that learners use various techniques to form arguments and conclusions including: analysing data, understanding different approaches and forming theories based on evidence.

Upon successful completion of the 7 units, learners will receive a certificate of achievement from the awarding organisation, NCFE, to prove they have achieved all the learning outcomes.

Awarding organisation

At the end of this course successful learners will receive a Level 3 NCFE certificate of achievement. That means that it is independently accredited at a level of learning equivalent to Level 3 on the Regulated Qualifications Framework (RQF) for England, Wales and Northern Ireland and is listed on the Register of Regulated Qualifications.

 The course is provided by NCC Resources Limited, a licenced centre for this NCFE qualification.

 Accreditation by NCFE is a guarantee of quality. It means that this learning programme has been scrutinised and approved by an independent panel of experienced educational professionals and is quality audited biannually by NCFE.

NCFE is recognised as an awarding body by the qualification regulators ('regulators') for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Department for Children, Education, Lifelong Learning and Skills (DCELLS) in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland.

Course modules

Unit 1: Principles of people management
Unit 2: Principles of business
Unit 3: Principles of leadership and management
Unit 4: Understand how to improve business performance
Unit 7: Understand equality, diversity and inclusion in the workplace
Unit 9: Understand how to resolve customers’ problems and complaints
Unit 10: Understand how to monitor customer service interactions and feedback

Learner support

You will be provided with comprehensive materials, which have been endorsed by the awarding organisation, NCFE and are designed to provide you with everything you need to complete your Principles of Management Certificate Level 3 RQF course. You will have your own dedicated tutor who will guide you through your course work and answer any questions you may have during the course. Additionally, our support staff will provide you with any practical advice by email or phone. 

The course comes with 12 months tutor support to complete in however you are able to study at your own pace and can complete the course in a shorter period if required. 

Your tutor is there to assess any submitted work and provide feedback alongside answering any questions or queries you have during your studies.


What is distance learning?

Distance learning is the most flexible and convenient approach to studying. There is no need for you to attend college and, therefore, you can study anytime, any place, anywhere that fits in with your lifestyle. Distance learning programmes are ideal for people who may have a full-time job, or other commitments, that won’t allow them time off to study.

What do I need to do to get started on a course?

You'll need to be able to commit the required time to your studies. We recommend that you choose a course you think will interest you, and help you to achieve your ambitions. If you would like some advice, or further information, please call our helpline free on 0333 3445 690.

To purchase a course, simply click on the ‘Buy now’ button against your chosen course and follow the on screen instructions. Alternatively if you would prefer to purchase the course over the phone, call 0333 3445 690 and speak to one of our expert course advisors.

How does the distance learning/home study method work?

The course operates through a study pack and access to your own personal tutor. Once you have chosen your course we will send you your study pack, which you will be required to work through before completing the course.

Depending on the course you have chosen, you will either be required to complete assignments and submit these for marking as the course progresses and/or be required to sit an end exam. The end exam could be in the form of multiple choice questions, or be an invigilated exam at a registered test centre.

Your completed assignments will need to be sent to your tutor for marking/assessment, you will then receive written feedback and guidance. It may be possible to submit your assignments by email, however you will need to check this with your tutor. Please be aware that your assignments will be maintained by NCCHL for moderation and audit purposes.

These requirements will always be listed on the course description page, so please refer to this for details of what is required for each individual course.

How long should it take to complete a course?

Depending on the course you have chosen, and the amount of time you can commit, it could take from 6 weeks to 12 months to complete your course.

The duration of the course is largely down to you though. The beauty of home learning is that it allows you complete flexibility to fit your studies around your lifestyle and other commitments. You can dedicate as much, or as little, time as you want to your studies - no one will be chasing you for your work or asking why you haven’t submitted an assignment.

We do strongly recommend, though, that before you purchase a course you assess your ability to commit the necessary time to completing the course in a timeframe that will not leave you losing your motivation.

How quickly will I receive my course material?

We guarantee that you will receive your course materials within 5 days of purchase, but for many courses we would anticipate that you will have to wait no more than 48 hours.

The course materials are always sent to you via a tracked courier service, to ensure that you receive your study pack within our stated period.

How much will it cost?

The cost is largely dependent on the type of the course. The longer the course is the higher the cost will be, due to the size of the study pack and the nature of the qualification.

All prices are clearly stated on the course description page and will always be displayed prior to you committing to purchase a course.

Please note that there may be additional fees required should your course have an external assessment, such as A Levels, ICB qualifications etc. To clarify, please speak to a course advisor.

What support will I receive?

You will be allocated your own personal tutor who can be contacted via e-mail, telephone, fax or post for help and advice on any aspect of the course.

Many courses require that you submit work to your tutor during the period of study and your tutor will assess your work and pass comments back to you. Your tutor is available to you as much as you need them.

Please be aware that officially the tutor support provided with the course is for a period of 12 months, although if you need longer let us know and we’ll endeavour to extend that.

Will I have to sit an examination?

All of our courses are accredited, so you need to show that you have acquired the knowledge to pass the course – this may involve sitting an examination, but it depends on the course you have chosen.

Some courses require you to be continually assessed throughout the course, while others may require an end of course exam or assignment (which may be completed at home) to be submitted to your tutor.

Certain types of qualifications, A-levels and GCSEs for example, do require you to sit an invigilated exams at a registered test centre. You will need to organise and pay for the examinations yourself, however full details of what you need to do will be available from the centre who are delivering the qualification.

If in doubt, please email ‘’, NCC can then discuss or put you in touch directly with the course provider.

Can I study from outside the UK?

Yes, there are no geographical limits to where you can study.

You just need to be aware that all tutors are based in the UK and work may need to be submitted to them via post, although in most cases e-mail can be used.

Where the course requires that you sit an invigilated exam at a test centre, there are many exam centres outside of the UK. However, we would advise that you check with us before purchasing one of these courses if you want to study from abroad.

Will I receive a qualification when I complete the course?

All of our courses are accredited and you will receive a certificate upon successful completion of the course.

For more information about this please see the section of the website that details how awarding bodies work and what the different types of qualifications are.

Can I take more than one course at a time?

Yes, you can take as many courses as your time allows. But we would recommend that you clearly evaluate how much time you can commit to your courses of study.

The good news is though that if your circumstances change you can always take a break and come back to your studies.

Additionally, discounts are available if you buy more than one course at the same time.

How long will it take for my work to be marked by my tutor?

Your work will be marked and feedback returned to you within 12 working days after submission. This is because our tutors are required to provide detailed, considered feedback to our learners that may take a while to formulate. We find that by working this way, our learners actually complete their course in less time, as they rarely need to submit an assignment more than twice.

Whilst it is possible to submit multiple assignments at the same time, we advise that our learners submit only one at a time. We want our learners to develop as they progress through their course, and find this is best achieved when a student embarks on a new module having taken into account tutor feedback from the previous submission.

Do I need any additional books or equipment to do my course?

No, we provide everything you need to pass your course.

How do I enrol?

Once you have chosen your course, you can either purchase the course online which will enrol you, or you can call our helpline on 0333 3445 690 who will sign you up for the course and arrange to have all your learning materials sent to you.

What if I’ve chosen the wrong course?

If, after receiving the course, you decide it isn’t the right course for you, you can simply return the goods within 14 days and we will send your money back in full for the majority of courses (excluding postage and packaging) or you can choose another course that you feel would suit your needs and ambitions better.

What is the difference between the online and paper versions of courses?

Our online courses are completed through our online learning system after receiving login and access instructions. You will not receive any course materials through the post. The paper based version is posted out in a binder to your home or place of work and requires completion of a portfolio of work that is submitted to your tutor for marking.

Where can I find your Equality and Diversity Policy?

All NCC policies and procedures can be provided on request from NCC directly by emailing or calling 0333 3445 690.

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Reviews from learners who completed...

Principles of Management Certificate Level 3 RQF

M Byrne

“Can't thank NCC enough”

I was sceptical at first about doing any sort of learning online, however after my experience with NCC I genuinely feel confident now to do it again.

They were quick in their responses to my questions and the tutor marked the work on time so I can't complain. They do also offer regulated qualifications which is why I choose them. Honestly be assured these guys do deliver and I am so pleased I decided to go with them. I have just completed my course and am now awaiting my certificate and can't thank NCC enough for their continued support. Thank You.


M Byrne

“Feedback was helpful”

The course handout/materials was user friendly. Assignment marked and feedback was helpful.

Augustine Edu Poku,

M Byrne

“Received all the support I needed - thanks”

Just want to thank my tutors for all the support they gave me, I got all the support I needed to finish the course and I used to get the feedback on time. Thank you Sally and Juliette.

Harriet Kajumba,

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