{"id":7932,"date":"2019-02-05T16:04:30","date_gmt":"2019-02-05T16:04:30","guid":{"rendered":"https:\/\/www.ncchomelearning.co.uk\/blog\/?p=7932"},"modified":"2023-04-20T10:35:54","modified_gmt":"2023-04-20T09:35:54","slug":"why-you-need-an-online-store-for-your-business","status":"publish","type":"post","link":"https:\/\/www.ncchomelearning.co.uk\/blog\/why-you-need-an-online-store-for-your-business\/","title":{"rendered":"Why You Need an Online Store for Your Business"},"content":{"rendered":"<p>Retail stores, F&amp;B, and service-based businesses are experiencing the challenges the booming e-commerce industry poses. For one, Amazon is increasingly taking over the retail industry while restaurants compete with food delivery services like UberEats.<\/p>\n<p>Data from the U.K. <a href=\"https:\/\/www.ons.gov.uk\/businessindustryandtrade\/itandinternetindustry\/bulletins\/ecommerceandictactivity\/2017\" target=\"_blank\" rel=\"noopener\">National Statistics Office<\/a> shows that e-commerce sales rose to \u00a3560 billion in 2017, a 16% increase from the 2016 sales of \u00a3484 billion. Based on these trends, it\u2019s safe to say starting an online store is a good move for almost any type of business.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-7933\" src=\"https:\/\/www.ncchomelearning.co.uk\/blog\/wp-content\/uploads\/2019\/02\/Bar-Chart-min.jpg\" alt=\"Bar Chart\" width=\"544\" height=\"368\" srcset=\"https:\/\/www.ncchomelearning.co.uk\/blog\/wp-content\/uploads\/2019\/02\/Bar-Chart-min.jpg 544w, https:\/\/www.ncchomelearning.co.uk\/blog\/wp-content\/uploads\/2019\/02\/Bar-Chart-min-300x203.jpg 300w\" sizes=\"auto, (max-width: 544px) 100vw, 544px\" \/><\/p>\n<h2>Making Your Business Model Work Online<\/h2>\n<p>It\u2019s true, not every business can easily be converted into an online store. But it\u2019s not impossible.<\/p>\n<p>Restaurants and cafes can sell packaged or bottled versions of their store favourites, such as coffee, desserts, or even their own signature hot sauce. You can even create a product line specifically built for online sales.<\/p>\n<p>Nail salons and spas can also benefit from building an online store by selling gift cards and massage oils, and the same technique can be applicable to service-based businesses, such as dentists selling their own toothpaste line.<\/p>\n<p>Traditionally offline businesses, like lawyers and professional service providers like resume writers and consultants mostly have websites that showcase their expertise through <a href=\"https:\/\/www.citywidelaw.com\/blog\/\" target=\"_blank\" rel=\"noopener\">blog posts and service pages<\/a>.<\/p>\n<p>But they can sell pre-packaged versions of commonly availed services, or even give discounts for said services like how Riklan Resources sells <a href=\"http:\/\/www.riklanresources.com\/services-offered\/resume-services\/\" target=\"_blank\" rel=\"noopener\">resume writing packages<\/a>.<\/p>\n<h2>Benefits of Online Stores for Brick and Mortar Businesses<\/h2>\n<p>Online stores aren\u2019t a passing fade, as you can tell from the downfall of several malls and retail brands. But if you\u2019re not convinced yet, here are 5 more ways an online store can boost your business.<\/p>\n<h3>1. Increased Brand Awareness<\/h3>\n<p>Creating an online store opens up your business to customers beyond your store or office\u2019s physical location. Now, you\u2019re no longer restricted to the demands and demographics of your local customers because your online presence allows you to meet potential customers wherever they are\u2014on their mobiles, desktops, or laptops.<\/p>\n<h3>2. Online Stores are Social<\/h3>\n<p>They say you lose the social element of shopping when you do it online. Yes, you can\u2019t touch the merchandise but you can still share the joys of online shopping (or window shopping) with friends.<\/p>\n<p>Pinterest, a social media app that allows users to \u201c<em>pin<\/em>\u201d images of items, recipes, and DIY crafts they like, is a good example of this. If you search \u201c<em>wedding<\/em>\u201d or \u201c<em>summer dress<\/em>,\u201d you\u2019ll find hundreds of pins from different users bookmarking the things they want to buy. What\u2019s more, they often share these pins with their friends and family, so who\u2019s to say online shopping isn\u2019t social? They might not be in the same location as their friends when they compare different items but the experience is pretty much there.<\/p>\n<h3>3. 24\/7 Sales and Inquiries<\/h3>\n<p>Some restaurants, stores, and service-based businesses have limited operational hours.<\/p>\n<p>Business owners that rely solely on their brick and mortar presence lose out on prospects and sales that come from night owls who do their shopping and product comparisons at night.<\/p>\n<p>Even offline businesses like real estate agents and interior designers can benefit from an online store by displaying the items on their inventory, like houses they\u2019re selling or pre-made house designs, so they can accept inquiries at night and follow-up with those prospects the next business day.<\/p>\n<h3>4. Sales Funnel Clarity<\/h3>\n<p>Brick and Mortar stores can\u2019t track how long a customer checks a product before making a purchase. Service-based businesses don\u2019t have information on how many reviews or articles a prospect reads before scheduling an appointment. An online store, on the other hand, allows you to track every click a visitor makes before making a purchase, so you can use this info to improve your marketing and product offers.<\/p>\n<h3>5. Improved Customer Support<\/h3>\n<p>With an online store, you can create and upload product guides, video demos, sales webinars, and FAQs to address customer concerns. Doing this will not only save you time, it will also improve satisfaction for current and future customers because they no longer have to visit your store, or wait on the phone to get their questions answered.<\/p>\n<h2>Are You Ready to Setup an Online Store?<\/h2>\n<p>You don\u2019t have to hire an IT expert or developer to setup an online store because there are several cost-effective <a href=\"https:\/\/websitesetup.org\/best-ecommerce-platform\/\" target=\"_blank\" rel=\"noopener\">ecommerce platforms with an easy to setup interface<\/a>. Just choose one that fits your budget and has the technical features you\u2019re looking for, such as analytics, easy to update catalogs, or gift codes. If you want your site to look good, you may want to work with a professional ecommerce web designer though.<\/p>\n<p>Setting up an online store isn\u2019t enough to get you more sales. You have to put in some effort to promote it online but the good news is there are dozens of ways to do this. For starters, you can use pay-per-click ads, learn professional conversions copywriting, and search engine optimization tactics to get your store ranked in Google search.<\/p>\n<h2>Your Physical Location isn\u2019t Obsolete or Irrelevant<\/h2>\n<p>This article isn\u2019t meant to argue the merits of having a physical store or office. In fact, having a physical address will make your online store look more credible to the eyes of potential customers.<\/p>\n<p>In a world where lots of online stores and businesses operate purely online, having a branch people can walk into assures customers that you\u2019re a legitimate and serious business who won\u2019t scam them for their money.<\/p>\n<p>If you just complement your offline marketing efforts with an online store, and spend some time <a href=\"https:\/\/www.bootcampmedia.co.uk\/blog\/how-to-become-ecommerce-expert\/\" target=\"_blank\" rel=\"noopener\">marketing it<\/a>, you\u2019ll see a noticeable change in your sales and brand awareness in a few months. To develop your strategy and build your company instore and online, <a href=\"https:\/\/www.ncchomelearning.co.uk\/career-courses\/business-management\/\">management courses<\/a> are a great option to ensure your heading for success.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Retail stores, F&amp;B, and service-based businesses are experiencing the challenges the booming e-commerce industry poses. For one, Amazon is increasingly taking over the retail industry while restaurants compete with food delivery services like UberEats. Data from the U.K. National Statistics Office shows that e-commerce sales rose to \u00a3560 billion in 2017, a 16% increase from [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":7936,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-7932","post","type-post","status-publish","format-standard","hentry","category-uncategorised"],"featured_image_src":"https:\/\/www.ncchomelearning.co.uk\/blog\/wp-content\/uploads\/2019\/02\/Shopping-cart-min-1.jpg","author_info":{"display_name":"Nick Cooper","author_link":"https:\/\/www.ncchomelearning.co.uk\/blog\/author\/nccnickcooper\/"},"_links":{"self":[{"href":"https:\/\/www.ncchomelearning.co.uk\/blog\/wp-json\/wp\/v2\/posts\/7932","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ncchomelearning.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ncchomelearning.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ncchomelearning.co.uk\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ncchomelearning.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=7932"}],"version-history":[{"count":4,"href":"https:\/\/www.ncchomelearning.co.uk\/blog\/wp-json\/wp\/v2\/posts\/7932\/revisions"}],"predecessor-version":[{"id":39923,"href":"https:\/\/www.ncchomelearning.co.uk\/blog\/wp-json\/wp\/v2\/posts\/7932\/revisions\/39923"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ncchomelearning.co.uk\/blog\/wp-json\/wp\/v2\/media\/7936"}],"wp:attachment":[{"href":"https:\/\/www.ncchomelearning.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=7932"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ncchomelearning.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=7932"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ncchomelearning.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=7932"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}