PI572 Wedding Planner and Customer Service Diploma Bundle

Wedding Planner | Customer Service | Level 3 Diploma Bundle

View our amazing course bundles including the Wedding Planner and Customer Service Diploma!  Purchase today and save £100!

Course Description

Wedding Planner and Customer Service Diploma Bundle

Our Wedding Planner Diploma has been exclusively authored by the gentleman who organised Madonna and Guy Ritchie’s spectacular wedding and also Robbie Williams' 30th birthday party!

This Wedding Planner Diploma programme can become your handbook or 'best friend' until the big day and be used as a checklist to be sure you have thought of each and every minor detail! The Wedding Planner Diploma is a practical programme where you are learning to become a qualified Wedding Planner. This course is also suitable if you are planning your own wedding.

This Wedding Planner Diploma includes the online version of the course only.  If you wish to purchase the paper version of the course in addition, then you are able to do so. If you would like to find out more about becoming a Wedding Planner please visit our Wedding Courses website.

The Customer Service Diploma has been developed to enable those working, or hoping to work, in a customer service role, in any type of organisation or context, to acquire and develop, a level of understanding and skills that will help them to service customer requirements in a professional, effective, and efficient manner.

In this increasingly competitive world there are many organisations, which on the face of it offer potential customers the same products or services, The organisations that understand the importance of customers and how dealing with them in a way that not only meets, but exceeds their expectations are the ones that stand out from the rest, become the successful market leaders and that grow and prosper. The customer service diploma consists of nine modules, each of which relate to a particular aspect of customer service.

Previous Knowledge Required

The good news is that no prior learning knowledge or experience is essential to take this course. This course is openly available to anyone wishing to learn more about Wedding Planning and Customer Service and would like to take part in a highly rewarding home study course. You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with full tutor support.

Support

You will receive the course manual, assignments and study guide plus tutor support by mail and email. Our student support team are also available for any other queries that you may have whilst completing your course. You can be assured that 12 months unlimited support is available for your home study course, so there is no need to struggle or feel isolated during your studies.

Assessment

Completing a series of tutor marked assignments will lead you to the highly acclaimed Level 3 Diploma in Wedding Planning and Customer Service.

Modules

• Wedding Planner
• Module 1: The Wedding Planning Process
• Module 2: The Marriage Ceremony
• Module 3: The Venue
• Module 4: Themes
• Module 5: Catering
• Module 6: Printed material and wedding gift lists
• Module 7: Entertainment
• Module 8: Transportation
• Module 9: Photography
• Module 10: Bridal Party Attire
• Module 11: Preparing wedding proposals
• Module 12: Marketing and selling your Wedding Planning Service
• Module 13: Setting up your business
• Module 14: Preparing your own Task Lists and Action Plans
• Customer Service
• Module 1: Understanding customer service
• Module 2: Knowing the customer service rules
• Module 3: Making customer service personal
• Module 4: Improving the customer relationship
• Module 5: Monitoring and solving customer service problems
• Module 6: Processing customer service complaints
• Module 7: Working with others to improve customer service
• Module 8: Promoting continuous improvement in customer service
• Module 9: Developing customer service skills

Awarding Body

At the end of this course successful learners will receive a Level 3 NCFE certificate of achievement.

That means that it is independently accredited at a level of learning equivalent to Level 3 on the National Qualifications Framework (NQF) for England, Wales and Northern Ireland. Accreditation by NCFE is a guarantee of quality. 

It means that this learning programme has been scrutinised and approved by an independent panel of experienced educational professionals and is quality audited biannually by NCFE. NCFE is recognised as an awarding body by the qualification regulators ('regulators') for England, Wales and Northern Ireland.

For more information about Awarding Bodies click here