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SH075 Cabin Crew Operations

Cabin Crew Operations Certificate ASET Level 2 Course

Air cabin crew are responsible for the safety and wellbeing of passengers on a flight. This course will outline the practical and theoretical aspects of Cabin Crew duties and help to develop and improve the skills needed to work in the air travel industry.

A-Z COURSES

	Suggested Duration: 7 Weeks
	Level: Level 2
	Format: Paper

Course Description

The Certificate in Cabin Crew Operations is intended for anyone considering or currently employed in a cabin crew role in the air travel industry.

The aims of the programme are to enable students to develop the skills to carry out airline cabin crew duties, such as verbal communication, pre and post flight duties and team working skills effectively. In turn, a secondary aim is to help students intending a career in air transport industries to gain practical and relevant skills, which will enhance their employability.

Upon completion of the Cabin Crew Operations course, students will have adopted the knowledge for time management and planning, airline jargon terms, the layout of an aircraft cabin and how to deal efficiently with passenger needs and requests.

Our aim is to provide you with the best deal available, therefore registration fee, certification fee and full tutor support is included in the course price for you.

Previous Knowledge Required

The good news is that no prior learning knowledge or experience is essential to take this course. This course is openly available to anyone wishing to learn more about cabin crew operations and would like to take part in a highly rewarding home study course.

You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration, with full tutor support.

Support

You will receive the course manual, assignments and study guide plus tutor support by mail and email. Our student support team are also available for any other queries that you may have whilst completing your course. You can be assured that unlimited support is available for your home study course, so there is no need to struggle or feel isolated during your studies.

Assessment

The ASET certificate is gained by successfully completing a series of assignments together with an end of course questionnaire.

Course Content

	Module 1 - Time Management, Suitability & Air Cabin Crew Preparation Standards
	Time management and planning
	Airline Cabin Crew requirements
	Assessment procedures used for Air Cabin Crew
	Characteristics of working in an Air Cabin Crew team
	Introduction to Verbal Air Cabin Crew Standards
	Reading and completing a PA script memorising key features
	Correct techniques for using the P.A. system
	Explaining airline jargon terms
	Preparing a self-introduction
	Introduction to Written Air Cabin Crew Standards
	Locating information for research
	Carrying out research activity on a UK airline
	Completing a standard airline style test
	Completing a standard airline style application form
	Introduction to Effective In-flight Service Standards
	The general features of the layout of an aircraft cabin
	Equipment and its use for a practical safety demonstration
	Situations requiring effective cabin crew service
	Passenger needs and requests

Awarding Body

ASET is a national Awarding Body recognised by the Department for Education and Skills and by the Qualifications and Curriculum Authority in Britain. It has been accrediting vocational learning for more than 50 years and now works with more than 200 providers in the UK and internationally.

For more information about Awarding Bodies click here

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