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Courses available through Scottish ILA Funding
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Course Description
The Food Service - Guest Services course is designed for people working in, or wishing to work in one of the many hospitality industry sectors. The course focuses on table and counter service and will help you develop your understanding of important considerations such as hygiene and presentation when serving guests. It will also guide you when dealing with customer complaints and special requests.
Our aim is to provide you with the best deal available, therefore registration fee, certification fee and full tutor support is included in the course price for you.
Previous Knowledge Required
The good news is that no prior learning knowledge or experience is essential to take this course. This course is openly available to anyone wishing to learn more about food service and would like to take part in a highly rewarding home study course. You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with full tutor support.
Support
You will be provided with comprehensive materials designed to provide you with everything required to complete your course of study. You will have your own dedicated tutor who will guide you through your course work and answer any questions you may have. Additionally our Help Desk will provide you with any practical advice by email or phone.
Assessment
The ASET certificate is gained by successfully completing four tutor marked assignments.
Modules
- Prep and Clear Table Service
- Prep and Clear Counter Service
- Provide Table Service
- Maintain Customer Satisfaction
Awarding Body
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