SH222 Office Management Skills

Office Management Skills, Office Manager Training Course UK

This programme is designed for people who have (or plan to have) responsibility for the smooth running of an office and who require a broad understanding of their responsibilities and duties.

Course Description

The aims of this course are to;

• Recognise how to manage effectively the office environment, technology and office staff
• Apply good practice in recruiting, monitoring and training staff within the employment law framework
• Practice essential skills in managing your own responsibilities
• Adopt good practice in managing the customer interface through a range of communications skills.

Previous Knowledge Required

No previous knowledge is required.

Support

The course is designed for study by distance learning at work or at home.  Students receive course manual, assignments and studyguide plus tutor support by mail and email.  You can start at any time and plan your studies over a period of up to one year from the time of enrolment.

This course is supplied and delivered by our partner organisation - Kendal Publishing.

Assessment

Each element is followed by a written assignment, which is submitted and then marked by your tutor.  There is no external examination required.

Modules

• Unit 1: Introduction
• Unit 2: The Office Manager’s Responsibilities to the Office
• Unit 3: The Office Manager’s Responsibilities to the Staff
• Unit 4: The Office Manager’s Own Responsibilities
• Unit 5: The Office Manager’s Responsibilities to Customers and Clients

Awarding Body

Accreditation by NCFE is a guarantee of quality. It means that this learning programme has been scrutinised and approved by an independent panel of experienced educational professionals and is quality audited biannually by NCFE.

NCFE is recognised as an awarding body by the qualification regulators ('regulators') for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Department for Children, Education, Lifelong Learning and Skills (DCELLS) in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland.

For more information about Awarding Bodies click here