- CompTIA Network+
NCC were pleased to exhibit at the OCNW National Conference on the 4th December 2008 at the Palace Hotel in Manchester. Other news articles
Prospectus Now Available!
A Level Courses Now Available!
Courses available through Scottish ILA Funding
NCC Home Learning and the BBC Children in Need Appeal
Course Description
The new MCDST Certification from Microsoft is now the standard for all help desk and support technicians. Increase your marketability. Get certified as a Microsoft Desktop Support Technician. Learn how to successfully troubleshoot & repair desktop environments running on Microsoft Windows operating systems.
Begin your Certification training today! MCDST's have an average salary of £22,000.
Previous Knowledge Required
You should support end users who run Microsoft Windows XP Professional in a corporate environment or Microsoft Windows XP Home Edition in a home environment. You should have experience using applications that are included with the operating system, such as Microsoft Internet Explorer and Microsoft Outlook Express, as well as the productivity applications used in a corporate environment, such as Microsoft Office applications. You should be able to resolve operating system issues by telephone, by connecting to an end user's system remotely, or by visiting an end user's desktop.
You should have a working knowledge of operating in a workgroup or Active Directory domain environment and how end users are affected by each environment. If you don't have these skills we recommend you study our ECDL and Network+ course.
Support
We offer a proven instructor-based, interactive learning system for Microsoft MCDST combining the convenience and affordability of computer based training with the personal attention and effectiveness of classroom training for a complete study solution. The NCC Home Learning MCDST Certification Course includes Microsoft approved course manuals, interactive training CD-ROM’s containing digital video/audio, hands-on interactive exercises and exam simulators each containing hundreds of practice test questions. Our friendly Student Support Team is always there ready to help you.
Assessment
You will be required to register and pass two exams at your local Authorised Prometric Testing Centre. (These costs are additional and not included in the course price.) This course will prepare you for the following Microsoft exams: 70-271, 70-272
Modules
- Core Exams (Two Exams Required)
- Exam 70–271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
- Exam 70–272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
Awarding Body
This course is certified by Microsoft. As a Microsoft Certified Partner our course provider gains exclusive access to prerelease Microsoft product information and program codes. This ensures that you receive the most current and complete information needed to become MCDST certified. Minimum system requirements apply. *According to ITJobsWatch UK
Important Notice: We are unable to offer a cancellation or refund for computer software if they have been unsealed by yourself. Please refer to our terms and conditions for further details.
