NCC were pleased to exhibit at the OCNW National Conference on the 4th December 2008 at the Palace Hotel in Manchester. Other news articles
Prospectus Now Available!
A Level Courses Now Available!
Courses available through Scottish ILA Funding
NCC Home Learning and the BBC Children in Need Appeal
Course Description
It is aimed at learners who work as part of a team and ensure the provision of information and resources to customers and others. This material is designed to provide contact centre employees with the skills required to work effectively in a call centre.
Important Notice: We are unable to offer a cancellation or refund for books purchased from the bookstore. Please refer to our terms and conditions for further details.
Previous Knowledge Required
No previous knowledge is required.
Support
The learning resources are considered to be self study guides and therefore no certificate will be issued or awarded by NCC. Should you require Assessor/ Tutor support please contact the student support team to discuss further on 0800 970 2522 or email enquiries@ncchomelearning.co.uk
Assessment
The learning resources are considered to be self study guides and therefore no certificate will be issued or awarded by NCC.
Awarding Body
City and Guilds, Edexcel, EDI and OCR.
However this material contains no certification and is underpinning knowledge for its subject only. This material is recommended as additional reading to compliment our range of certificated courses within this subject area.
