SH195 Human Resources

Human Resources

This course gives a detailed introduction to aspects of human resource management for people who work both within a HR position or managers wishing to develop their knowledge of HR practices.

Course Description

The OCN Level 3 Human Resources programme is designed for people who work in or wish to work in the field of Human Resource administration and management. The course consists of nine units from which students may elect to study ANY FIVE from the list below under course modules. This provides a very flexible form of study giving an opportunity for students to choose units which are most appropriate to their job, career or personal development needs.

Please specify your chosen units at the time of ordering. This aims to enable students to develop a broad understanding of the principles of Human Resources management and administration, prepare for CIPD qualifications, learn techniques and good practice for Human Resource administration among other topics.

The course leads to a Level 3 Certificate in Human Resources from Open College Network (OCN) which is licensed by National Open College Network (NOCN), a leading UK awarding body recognised by the UK Qualifications and Curriculum Authority. Study Units are also mapped to National Occupational Standards (ENTO) for personnel management and administration.

Our aim is to provide you with the best deal available, therefore registration fee, certification fee and full tutor support is included in the course price for you.

Previous Knowledge Required

The good news is that no prior learning knowledge or experience is essential to take this course. This course is openly available to anyone wishing to learn more about personnel skills and would like to take part in a highly rewarding home study course. You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with full tutor support.

Support

You will be provided with comprehensive materials designed to provide you with everything required to complete your course of study. You will have your own dedicated tutor who will guide you through your course work and answer any questions you may have. Additionally our Help Desk will provide you with any practical advice by email or phone.

Assessment

Each element of the course is followed by a written assignment, which is submitted to and marked by your tutor. Upon successful completion of the assignments you will be eligible for certification from OCN. Please note that students’ assessments are moderated three times per year by OCN. Submission dates and deadlines for moderation are fully detailed in the student study pack.

Modules

• HR1 Recruitment and Selection
• 1. Overview – The Recruitment Process
• 2. Defining the Vacancy
• 3. The Power of Advertising
• 4. The Use of Agencies
• 5. Targeted Selection – Competency based Interviewing
• 6. Selection and Making an Offer
• 7. The Importance of Diversity
• 8. The Induction of New Staff
• HR2 Human Resources Legislation
• 1. Employers rights and obligations
• 2. Employees rights and obligations
• 3. Legislation
• HR3 Employee Relations
• 1. Managing Employee Relations
• 2. Staff Motivation
• 3. Communication
• 4. Dealing with Conflict
• 5. Grievance Procedure
• 6. Disciplinary Procedure
• HR4 Performance Management
• 1. Monitoring & Recording Performance
• 2. Performance Agreement
• 3. Performance Plan
• 4. Monitor and Review
• 5. Performance Review
• HR5 Records & Systems
• 1. Importance of Keeping Records
• 2. How and When to Store Information
• 3. Data Protection Act 1998
• 4. Email and use of the Internet within Personnel
• HR6 Payroll
• 1. Understanding the Payroll Function
• 2. Paying an Employee
• 3. Deductions
• 4. Pay Statements
• HR7 Training & Development
• 1. Identifying Training Needs
• 2. Choosing External Training
• 3. Planning the Training
• 4. Preparing the Training
• 5. Delivering the Training
• 6. Evaluating the Training
• HR8 Team Building
• 1. The aims of team building
• 2.Organisation and planning
• 3. How to get the most out of a team
• 4. A successful team building structure
• 5. Taking team building into the office
• 6. Further information on team building
• HR9 Coaching & Mentoring Staff
• A. Coaching Staff
• 1. Understanding Coaching
• 2. When to Coach
• 3. Providing Feedback
• 4. Setting Objectives
• 5. When to Intervene
• 6. Review & Learn from the Experience
• 7. Common Problems
• B. Mentoring Staff
• 1. Role & Responsibilities In Mentoring
• 2. Identify Individual Mentoring Needs
• 3. Effective Mentoring Relationships
• 4. Review Progress
• 5. Evaluating Effectiveness of Own Practice

Awarding Body

OCN (North West) are a National Awarding Body, who is recognised by the department for Education and Skills and by the Qualifications and Curriculum Authority in Britain.

For more information about Awarding Bodies click here

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